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10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
124,824 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Fiat 500 drivetrain problems

drivetrain problem

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2014 Fiat 500 Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #29

Apr 092015

500

  • 19,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Fiat 500. While driving approximately 20 mph, the vehicle independently slowed down to 5 mph without warning. The contact depressed the accelerator pedal to the floor; however, the vehicle failed to respond. The contact removed her foot from the accelerator pedal and then depressed the pedal to the floor. The vehicle eventually responded. The failure recurred on several occasions while driving at lower speeds, usually in cold weather. The vehicle was taken to the dealer, but the failure was unable to be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 19,000.

- Ponca City, OK, USA

problem #28

Oct 032015

500

  • 26,000 miles
My wife was in traffic and her vehicle would not go and the transmission light came on. She was stranded and had to call a wrecker. The dealer tested the vehicle and found nothing wrong except that it was the double clutch design flaw and stated I needed to call Fiat and place a complaint. I did so and Fiat said it was a natural design characteristic and SE needs to put the car in neutral when in stop and go traffic. Lets face it if the dealer would of stated that when I purchased the vehicle I would not have purchased it. How stupid does Fiat think we americans are? I am going forward with a lawsuit. Do not ever purchase a Fiat product !!!

- Keller, TX, USA

problem #27

Sep 102015

500

  • 9,980 miles
The check engine light came on, the check transmission light came on, "clutch over heating" displayed and the car stopped shifting smoothly. The dealer "reset" the clutch; after driving 1 mile, it happened again stopping in traffic on a very busy highway during rush hour "wait while the clutch cools down" almost causing crashes as cars veered to get around my stopped car. The dealer replaced then clutch. In less than 2 miles, the car had a similar problem, but would only automatically go into gears 2, 4, 6 and would shift in a jerking manner at best. Reverse gear was not available and alarms would sound if I put the car in neutral or reverse ("this gear not available" would display.) the dealership is replacing the transmission and the flywheel and told me this model had problems with the clutch and transmission. The car has now just gone over 10,000 miles. I do not trust this car. I want and need a replacement. I do not believe after 3 attempts - twice leaving me stopped in the middle of heavy traffic on the highway - the car is anything other than a lemon.

- Alexandria, VA, USA

problem #26

Sep 052015

500

  • 3,506 miles

A D V E R T I S E M E N T S

I was pulling into traffic on an extremely busy road. There is always heavy traffic on this road so you must pull out into traffic quickly. When doing so I pressed the gas pedal almost to the floor. The car did not shift into any gear. It was like it went into neutral. The RPM's reved and it would not move. I was almost hit on both sides of the vehical. This happened on Saturday Sept. 5th. On tues. Sept 8th I was on an on ramp to the interstate. I once again pressed firmly onthe gas pedel to be able to meger into traffic and quickly get up to speed. While doing so, the car acted the same way. It was like it was in neutral. I was once again almost hit by several cars. I called Fiat in portland and demanded they look at the car. At first they could'nt get me in as they were over booked. I explained that I have surgery in mass. On Friday the 11th and I cannot drive this car on a four lane highway. I feel extremely unsafe in this vehicle. I have many other mechanical problems that they are looking into as well. This is the worst car that I have ever purchaced. I have also contacted Fiat usa.

- Arundel, ME, USA

problem #25

Sep 132013

500

  • 1,045 miles
The contact owns a 2014 Fiat 500. While driving at approximately 30 mph, the transmission temperature gauge warning light illuminated and a voice activated indicating that the clutch was overheating and warned the contact to park the vehicle immediately. In addition, the contact stated that when the vehicle was parked in various weather conditions, the shift lever failed to shift out of the park position. The failure recurred intermittently. The vehicle was towed to a dealer, where it was inspected but the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 1,045.

- Arlington, VA, USA

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problem #24

Jul 132015

500

  • miles
I had my radio replaced at the dealership because the screen was having some distortion issues and also it was creating a lot of heat, so it was replaced and now it's starting to short out and they cant seem to figure out why its doing it! the volume goes up and down once in awhile by itself and they can't seem to figure that out either! also my wife has been experiencing a lack of power when she's driving and the vehicle will not go past 50mph, and then it starts to shake pretty bad! she has to pull over and shut the car off wait 2 minutes and than turn it back on and than it's fine! and lastly when I sit at a traffic light I start to smell something burning coming from the engine and I pull over to inspect the engine and nothing.. I called the dealership and the lady told me it's the transmission burning because I have the auto manual shifter model and that's why it does it and it is normal! I really don't think it's normal at all? the lady at the service counter told me that this model really took off in italy but not here in the states! so I guess I bought a lemon I told her and all she said was she was sorry!! I have so much trouble at this dealership because I have to prove something is always wrong with my car!!!

- Tucson, AZ, USA

problem #23

Jul 122015

500

  • 5,492 miles

A D V E R T I S E M E N T S

I've had trouble with the car when pulling away from the curb with the transmission not engaging or saying "gear is not available" when moving from drive to reverse/neutral. Usually it will do it once and I can turn off the car and back on and it gives me an engine warning light and the car is drivable. In the past month it's done the 'gear not available' while moving around 25-30 mph on city streets. I've had to pull off to a side street and turn off/restart the car to get the gears back. I have video of the most recent event. I'd taken the car to the dealer service and they could not replicate the situation. I've video'd the dash during the most recent event(s) on July 12 at 4:44 and 4:47 pm. For the 4:44 pm I was pulling away from the curb. For the 4:47 I was moving along a city street at 20 mph. I have contacted the dealer service again and I will be providing them video of the dash as I tried to change gears and restart the car.

- Portland, OR, USA

problem #22

Jun 202015

500

  • 16,000 miles
The contact owns a 2014 Fiat 500. The contact stated that the when the engine was started, the vehicle failed to move forward or in reverse. The vehicle was taken to the dealer and the computer codes were reset, however, the failure recurred. The vehicle then began to move in reverse when the gear was in the drive position. The vehicle was taken to the dealer where the transmission control was replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 16,000.

- Arlington, VA, USA

problem #21

Jun 182015

500

  • 8,400 miles
I bought this car brand new in June 2014 with 3 miles on it and absolutely loved it. While sitting in a drive thru one day, this white smoke came out from under the hood and the smell was awful. I had no idea what was going on since no light indicators lit up on the dash board. I left the drive thru and problem seemed to stop so I thought nothing more about it. The other day, again while sitting in a drive thru, white smoke pours out from under car, car shutters, then dash board lights up and car dies. I am left freaking out in a drive thru alone with a dead smoking car which had to be pushed out by 2 helpful employees. Towed to the dealership, I was informed that you can't just sit in traffic with this car, you have to push the break pedal hard to release the clutch from spinning and causing friction. The friction in stop and go traffic will cause overheating and stalling of the vehicle... um hello, this is not safe. I live in orlando Florida, stop and go traffic capital. I have 8400 miles on this car and now faced with the dilemma of getting rid of this fire trap waiting happen with myself and child in the car, or just keep it and pray it does die in the middle of the interstate and I am killed trying to push it off the road. I will never buy this brand again, nor will I support any "fixes" they say will help. The company knows they made a mistake and could cost lives, this is why it is not offered in the new 2015 500L or the new 2016 500X. I am getting rid of this death trap, but not until I bug the hell out of the corporation for selling faulty products to the public and knowing the issues and risk they have caused.

- Altamonte Springs, FL, USA

problem #20

Jun 052015

500

  • 12,500 miles
This is my third complaint and I have yet to get any feedback from you all. Fiat usa and the dealerships are at odds over the clutch issue. Fiat usa tells you to schedule a service appt and the dealerships tell you that this is a normal component of the vehicle, that it is normal mind you for the vehicle, only a year old, to smoke and stall out due the clutch overheating at anytime in heavy traffic or they tell you to put the car in neutral in traffic, or pull over and pop the hood to let vehicle cool down, neither of which is very safe, feasible or practical. This is not normal, this is unacceptable and a very hazardous defect. I want my money back or another model of vehicle. I would appreciate your assistance and feedback please. Previous ODI #S 10723909 and 10693082.

- Washington, DC, USA

problem #19

Jun 052015

500

  • 12,500 miles

A D V E R T I S E M E N T S

I am reporting a second incident, the first was March 2015 ODI #10693082, of the clutch overheating and my vehicle stalling out, this time it was in the middle of F street downtown DC on a Friday night. I was sitting in traffic and attempted to make a three point turn when my vehicle stalled out with no warning, no smoke this time, no indication that it was overheating and died in the middle of making a three point turn and would not start again. I had to be pushed out of the street by strangers who assisted me and popped the hood so the vehicle could cool down. This car is putting me in precarious and dangerous situations. The clutch overheats sitting in traffic and it will in turn stall out and won't start again until the clutch cools down. This is a serious defect and I am asking you all for the second time to assist me in having Fiat either replace or fix this issue in the 2014 Fiat 500 L.

- Washington, DC, USA

problem #18

Dec 312014

500

  • 4,000 miles
The contact owns a 2014 Fiat 500. While at a stop, the accelerator pedal was depressed but the vehicle failed to accelerate. The contact noticed smoke coming from the tires. In addition, the contact stated that the vehicle failed to start. The failure recurred on numerous occasions. The vehicle was taken to a dealer who diagnosed that the transmission ball bearings needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 4,000.

- Costa Mesa, CA, USA

problem #17

Feb 242015

500

  • 9,326 miles
On the day of Feb. 24 2015 me and my wife were in the drive-thru at star-buck. While we were in line to get coffee we smell this bad burning smell. I thought it was from some where in the area, I even ask the star-buck clerk whats that smell, his reply was this is the first time smelling it. As we pulled off from star-bucks I noticed white smoke coming from under the hood and making its way into the cabin of the vehicle. Called the Fiat dealership as it was happening, they suggest me to bring Fiat in, so I did. Fiat verified the problem and stated this.( verified clutch burning type smell under hood. Inspect and found no leak and no codes in PCM or tcm. Drove and found engagement from stop very slightly delayed compared to newer vehicle. Relearned clutch contact points. Drove again and feels better. Ok at this time.) then on May 6 2015 14005 miles, my Fiat 500L did it again. We were at popeyes drive-thru waiting in line to buy chicken and it happen again with the burning smell and white smoke, but this time my Fiat wouldn't move while we were in drive. So I shifted out of drive to reverse from reverse to neutral and car wouldn't move. Then I put it in park and kill the car, reatrted car and it decided to move then. So it scared me again with the breathing of the burning smell, in which hurts your lungs and burns your eyes. So I brought the Fiat to a different Fiat dealership, with my concern. They kept the car for 1 day and said. (test drive vehicle and is operating as designed. Shifts through gears pro pertly, up shifts and down shifts. Unable to duplicate concern at this time. Checked over vehicle ans is operating as designed.

- Las Vegas, NV, USA

problem #16

Dec 152014

500

  • 2,200 miles
The contact owns a 2014 Fiat 500. The contact noticed smoke emitting from the hood of the vehicle. The vehicle was taken to a dealer who diagnosed that the transmission needed to be adjusted. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 2,200.

- La Habra , CA, USA

problem #15

Nov 212014

500

  • 18,000 miles
Driving down the road at normal speed of traffic and the car looses acceleration. The car goes from 55 mph down to 0 and I have to pull over and stop the car and then start again. The gas pedal is dead is how it is described by the tech no response to me pushing it down. This is a danger because it happens at random and in the flow of traffic. This is a safety issue since the traffic does not stop going at normal speed and there have been several close calls where I felt in danger of being rear ended... this happened several times randomly... the dealership says they have never heard of this happening and not offering any insight into how to fix it at all.

- Riverton , IL, USA

problem #14

Oct 082014

500

  • 15,461 miles
While driving the car, would experience jerky movements while the car shifted in 1st, 2nd and 3rd gears, both accelerating and decelerating. Have had issues with the transmission locking while the car is in park, needing to let the car sit and then restarting it. Have also had issues with sluggish 1st gear that suddenly lurches forward when the gas pedal is really pushed down. Braking is also touchy. Multiple trips to the dealership service department to have this fixed, opened a case with the manufacturer regarding the fixes. Manufacturer supplied a new transmission valve body that was replaced, seemingly fixed the jerky movement but resulted in the sluggish 1st gear. Manufacturer closed case when lemon law was mentioned.

- Pleasant Grove, UT, USA

problem #13

Mar 102015

500

  • 7,810 miles
We purchased the 500L Fiat in December of 2014. On February 14, 2015 we brought the vehicle in because on a return trip from tijuana Mexico while in border traffic the engine started smoking. The car looked like it was going to catch on fire, it smelled of burnt rubber. We brought the car in and they explained that this has been happening a lot and the manufacturer is aware but is not doing anything about it. We contacted Chrysler usa and opened a case, however during the case review the car did the same thing and we returned the car to the service shop on March 10th...which again they said it is our fault the car is doing this due to driver error. I should explain that what they are calling driver error, it is an automatic vehicle and Chrysler usa is saying that for this vehicle (mind you it is an automatic) if you are in traffic for a period of 5 minutes or longer you must shift the car on every occasion into neutral or else it could burn out the transmission. They go on to say that if the car does smoke just pull over and after the transmission cools down it is safe to drive again. I asked Chrysler usa to show me on exactly what page does it say that in their manual, furthermore that when purchasing this car the dealer did not disclose special driving instruction for their automatic vehicle. If the dealer did disclose that information before the sale we would have not bought a car that could leave us stranded in Mexico or other areas. At this point after Chrysler usa, has refused to show us where it states that in the manual if in traffic more than five minutes the car must be shifted into neutral to avoid burning out the transmission, and they are not intending on doing anything besides tell us that "sorry the car is performing as designed". we are taking every means necessary to get a buyback on this vehicle.

- San Diego, CA, USA

problem #12

Feb 202015

500

  • 12,200 miles
While sitting at a drive through, the car started to smoke profusely and shut off. It was a horrible smell. Technician said due to the stop and go situation at the drive thru, the clutch engage/disengage action, the clutches overheated and the transmission safety switch shut the engine off. I had just pulled into the drive thru and stopped. I did not have the opportunity to "go" before the car shut off. I live approximately 1 mile from the restaurant.

- Jacksonville, FL, USA

problem #11

Mar 092015

500

  • 9,988 miles
I am writing out of serious concern over the overheating clutch on the Fiat 2014 500L trekking model. I had absolutely loved my Fiat, until it overheated after sitting in a car wash line for all of maybe ten minutes at the most. Scared and embarrassed that my car was on fire, I had to be pushed out of line and assisted by the car wash manager, who popped the hood and told me to call for a tow.I then called the dealership service dept and was told that unless the engine light was on or transmission light, that the overheating was a common consequence of stop and go traffic with a duel transmission. I then went online and saw all the various complaints about the same issue from other 500 L owners much to my disappointment and dismay. I live in Washington DC, the capitol city with the norm being stop and go traffic, the worst in the nation. I told the service rep that I had smelled something burning on a prior occasion but never experienced full on smoke and the vehicle stalling out because it was overheated with absolutely no warning from my Fiat, no service light or anything indicating the clutch was overheating. Do I need to tell you all how dangerous the overheating issue can be in traffic with no warning, stalling out, won"T start again until it cools down" this is a serious defect. I am brokenhearted and extremely disappointed with being told by the dealership that Fiat usa will not repair/fix this issue and, to tell owners it is a consequence of a new engine, although I am close to 10K miles. That is absurd, please help me and other Fiat 500 L owners rectify this matter and prevent other consumers from having this headache in the future.

- Washington, DC, USA

problem #10

Feb 282015

500

  • 20,500 miles
In May 2014 my 2014 Fiat 500L was brought to ziegler dealership for a safety recall concerning the automatic transaxle gear shift module and they flashed the esm (recall on NHTSA website). In January 2015 we noticed a burning smell under the engine. If we put car into reverse and gas pedal pushed, car hesitated 1-2 seconds before the car would start moving. Car lurched forward several times on road at a dead stop. Rough shifting on roads. Check transmission and engine warning light illuminated in early Feb 2015 and we brought it back to ziegler. They determined it needed a new transmission control module. Only 4 modules in the entire us, and all were spoken for (4 other Fiat in for the exact same problem). Ziegler contacted the manufacturer to get an "upgraded" transmission module, not the one originally designed for the car. After being told it would be 1 1/2 months to get the unit, it showed up mid February. I confirmed that we got this "upgraded" unit and dealer said yes. Took possession of my car on 2/13/15. This past week, we again had a burning smell in the engine, encountered car lurching while car was in drive and foot securely on the brake. Slow engine reaction when hitting gas when putting car into reverse, rough shifting. Was planning on calling dealer on Monday 3/2, however on Saturday 2/28/15 the car was involved in a driver side T-bone crash as the car would not move when gas pedal was pushed. Car totalled by insurance company. My daughter could have been killed because the car did not move when gas pedal was pressed. Fiat is now fireselling these 2014 models and are not offering this "dual clutch" transmission in 2015 models. They know about these transmission issues but their "fix" is still putting lives in jeopardy. If you own this car, get rid of it asap!

- Arlington Hts, IL, USA

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