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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
52,982 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 GMC Envoy steering problems

steering problem

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2002 GMC Envoy Owner Comments

problem #9

Jun 292006

Envoy 6-cyl

  • 65,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 GMC Envoy. The contact stated that while driving 45 mph, a tire was on the road and the contact swerved to the left to avoid the object however, the power steering assist failed and the brakes failed to respond. As a result, the contact lost control of the vehicle and flipped approximately ten times and crashed into a guard rail. The air bags failed to deploy. The contact was taken to a hospital where there were injuries reported. A police report was filed. The vehicle was destroyed. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000. Updated 09/05/14 the consumer stated the ignition switch may be the cause of the failure. Updated 12/16/2014

- Little Rock, AR, USA

problem #8

Apr 152013

Envoy 6-cyl

  • 73,710 miles
Over the years I owned this vehicle, I had it serviced numerous times for engine failure. The last and final time, the dealership (ewing automotive) could not find anything wrong. However, while traveling on the highway at 60 miles an hour with a full tank of gas, I lost all power steering control and the car stopped dead. This was extremely dangerous and led me to take a minimal amount in a sale, just to get rid of this dangerous car. It is very disappointing to learn that GM was fully aware of this deadly issue.

- Dallas, TX, USA

problem #7

Aug 112011

Envoy 6-cyl

  • 138,125 miles
Failure of power steering rack - no prior symptoms, major leak occurred w/O warning;required replacing power steering rack and hoses - total repair cost - $1464.98.

- Pittsburgh , PA, USA

problem #6

Oct 192005

Envoy 4WD 6-cyl

  • Automatic transmission
  • 85,000 miles

A D V E R T I S E M E N T S

I filed a complaint on October 19.nr: 10140380. I reported 2 rollover cases with 2 similar cars within 3 month in my family. I found out now that both cars had steering recalls which we have not been aware of. Does that mean anything to anybody or does the severe injuries of my wife and daughter mean nothing since they are not dead? I called your Agency and was told that I have to wait. Ok.I have the car in my home and wait.

- Locust Grove, VA, USA

problem #5

Oct 192005

Envoy 4WD 6-cyl

  • Automatic transmission
  • 85,000 miles
2002 Chevrolet trail Blazer on July 18 at about 9:00 am my daughter entered route 3 going East coming from route 601. About 3 miles down the road at a speed of about 45 mph she believed that a animal was running across the street were she tried to avoid a hit. She then reported that the car became unstable and was not controllable at all. She also reported that the car would not brake and she could do nothing she said the car drove like on "ice". the car rolled over and landed in the right side of the road in a ditch. We thought ok an accident. Insurance took care of it. Yesterday October 19 at the nearly same place. 2 miles down on route 3 going East with an 2002 GMC Envoy my wife was driving behind a slow moving car and she wanted to pass when she saw a car in the left lane coming fast and she decided to stay in her lane. By doing so the car became unstable she couldn't steer or brake and as she recalled it, the car went to the right rolled over 4 times the roof was pushed in towards the driver seat that when she was taller she would be dead by now. Her luck was that she is a short Korean women. Since I don't believe in coincidence 2 similar cars within 3 month with the same or identical problem I hope somebody will look into that. I will contact GM about this. By the way the airbags in both cases didn't happen. I have pictures from the street and found strange marks going towards the Dodge and a mechanical mark on the road going from the street into the ditch. There are no brake marks at all. Inside the car is a black beam with about 18 or 20 bolts which I believe is the towing bar from the front of the car. The bolts are all totally ok but there is no marking at the threads at all. Not one nut to see. I took pictures of the strange tire marks and stretches on the road the ditch and the car. I called the insurance and asked them for an investigation. The car will not be touched or brought away at that time.

- Locust Grove, VA, USA

problem #4

Jul 292003

(reported on)

Envoy

  • miles
Consumer states while comiing down a hill PCM shorted out. As a result, driver lost all electrical functions. Steering wheel got really stiff. Brake pedal became hard to press.

- Jonesboro, IL, USA

problem #3

Apr 022003

Envoy

  • 30,000 miles

A D V E R T I S E M E N T S

The steering made a squeaking noise while turning.

- Athens, OH, USA

problem #2

May 022002

Envoy

  • Automatic transmission
  • miles
While at stop light with brakes applied, vehicle suddenly surged forward. Consumer was unable to stop vehicle, when applying brakes steering wheel locked. It stopped on its own, once it was off the road and on grass. Vehicle was towed to dealer.

- Washington, DC, USA

problem #1

Apr 062001

Envoy 4WD

  • Automatic transmission
  • miles
Manufacturer/dealership are not giving a date as to when a repair solution will be available for voluntary recall regarding loss of control/steering. Recall number is 01V126, consumer still has not had recall repairs, dealer will not set a date and said repairs could happen in 2 days or 2 years, consumer was told he would have to pay.

- Forest Lake, MN, USA

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