NHTSA — Latches/Locks/Linkages: Doors: Latch Problems

3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,028 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 GMC Envoy XL accessories - exterior problems

accessories - exterior problem

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2002 GMC Envoy XL Owner Comments

problem #3

Sep 202005

Envoy XL 4WD 6-cyl

  • Automatic transmission
  • 67,083 miles

A D V E R T I S E M E N T S

In a matter of one weeks time we had 2 door locks fail on the passenger doors of our GMC Envoy XL. The latch that closes the door failed and one of the doors opened while driving the car. I had the first latch on the passenger rear door replaced on September 20th and the same thing happened with the driver side rear door on September 25, 2005. This time I was not driving just putting my child in his car seat and the door would not close. I am talking with GM about this problem because the dealership told me they have changed quite a few of these. This is a major safety issue and needs to be a recalled item. I only had the car 3 years and a part that can cause such a deadly consequence should not wear out. This needs to be investigated.

- Hermitage, PA, USA

problem #2

Jul 122004

Envoy XL 4WD

  • Automatic transmission
  • 25,000 miles
Rear passenger side door was defective and was replaced at least 3 times. Since the last repair the door lock was defective again. Consumer took the vehicle back to the dealer for the same repair. Currently, passenger's rear door was defective as well.

- Burton, MI, USA

problem #1

May 132004

Envoy XL

  • 40,000 miles
The vehicle's rear passenger side lock broke without warning. As a result, the door would not close and owner had to tape it shut. The cause has yet to be determined.

- Canada, 00, USA

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