This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
GM issued a recall notice on July 1, 2021, regarding the rear curtain airbags in my Sierra. To this date (12/27/21), they have still not provided an ETA for getting this remedied. I called the dealership in September, to which they stated it would be another month before they could address it. I am wanting to be proactive to get this issue remedied, but the delay is unacceptable. I am escalating this to get some traction.
Takata recall. The contact owns a 2015 GMC Sierra 1500. The contact received a recall notification for NHTSA Campaign Number: 21V504000 (Air Bags) however, the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2015 GMC Sierra 1500. The contact received notification of NHTSA campaign number: 21V504000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact called two other local dealers; Gene Messer Chevrolet (1302 S Loop 289, Lubbock, TX 79412, (806) 747-3211) and All American Chevrolet of Killeen (1802 E Central Texas Expy, Killeen, TX 76541, (254) 213-5397) who informed the contact that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts are not available.
My GMC Sierra has the RRAB recall. Vin has already been provided. I asked GMC in a chat (all recorded) if the truck is safe to drive. I explained that I am a disabled veteran. I have numerous issues but one has to do with not having full use of my right hand. I drive with my left and support with my right. I asked them if they though I could safely drive the vehicle knowing that information and they refused to answer uttering that parts are not available and be reassured that when they become available they will call. That truck is my only source of transportation. I need that vehicle to get me to chemotherapy sessions, yes I have cancer too!!! I need to know if the vehicle is safe to drive and if not, what is GMC going to do to fix this issue. I'm sure parts must be available but I doubt that disabled veterans or Joe public are not he priority list. I just want it fixed. I don't want song and dances, I've heard enough of that in the military and working for the military. I just need it fixed. Is your agency going to step up to the plate and tell them that these vehicles are not safe to drive" I bought a GMC for its reliability and their follow through, GMC clearly doesn't have my 6. Will the NHTSA have my 6 or is this just another shafting of a veteran"
- New Bern, NC, USA
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I purchased a GMC Sierra 2015 regular cab from your company representative, aljomaih automotive company in the kingdom of saudi arabia. However, after a few months, I discovered that the vehicle had several defects, and it exposes its users to serious threat. After that, ministry of commerce in kingdom of saudi arabia has made several callsfor users of the same vehicle that they have to check with the representativeto fix the defect for free. However, the representative temporized and evaded, then I had to file a lawsuit against aljomaih automotive company, General Motors’'s representative in the kingdom of saudi arabia. The court ordered the experts' department to checkthe vehicle by five specialized workshops, and reports were issued unanimously on the following: "the defect in the mentioned vehicle is a factory defect, which was found in all vehicles of the same type and not only the mentioned vehicle". also, I have submitted report to the court from the General Motors website proving that the mentioned vehicle is faulty with three other defects. As well as, all six calls were issued by the ministry of commerce, including the mentioned vehicle, with the chassis number.
Takata airbags deployed after being on dirt trail and reentering onto main road. All 4 wheels maintained contact with road. There was no rolling of the vehicle in any direction. GMC is stating system acted properly as computer shows eminent rollover. The suspected cause is a malfunctioning yaw sensor. GMC since making decision will not return voicemail's (3) nor emails (4) there were myself and 2 other in vehicle at time of incident.
The contact owns a 2015 GMC Sierra 1500. While driving onto a paved road from a dirt road at a low speed, the driver side air bag deployed without warning or impact. There were no injuries. The vehicle was taken to martin Cadillac (12101 w. olympic blvd, Cadillac building, los angeles, ca) where a GMC engineer inspected the vehicle, but the cause of the failure was not disclosed. The manufacturer was notified of the failure and stated that the vehicle operated as intended and no further action would be taken. The contact was provided case number: [xxx]. the failure mileage was approximately 33,000. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2015 GMC Sierra 1500. While driving 40 mph, another vehicle struck the front end of the contact's vehicle, causing it to T-bone. The driver and passenger air bags failed to deploy and the seat belt pretensioners failed to lock the passenger and driver seat belts. A police report was filed. There were injuries sustained that required medical attention. The driver sustained a fractured left wrist, tendon damage in the left hand, bruising from the sternum to the pelvis due to hitting the steering wheel, and bruising to the right and left ankle from the force of the impact and braking. The passenger sustained bruising to the right arm and shoulder, and whiplash through the neck and back. The vehicle was towed to an independent auto collision center where it was determined that the vehicle was not destroyed. The dealer was not contacted. The manufacturer was contacted and sent an engineer to investigate the vehicle. A twenty-four page report was provided along with confirmation that before the contact purchased the vehicle, the previous owner had the vehicle serviced for the air bag module. The failure mileage was approximately 35,000.
Takata recall. The contact owns a 2015 GMC Sierra 1500. The contact stated that the brake pedal was difficult to depress. The contact had to apply extreme force to the brake pedal to ensure that the vehicle came to a complete stop. The vehicle was towed to a dealer (covert Chevrolet Buick GMC bastrop, 702 tx-71, bastrop, tx 78602, (512) 303-2311) for further inspection and diagnostic testing. The vehicle was not included in NHTSA campaign number: 14V339000 (steering, service brakes, hydraulic). The manufacturer was notified of the failure. The vehicle was included in NHTSA campaign number: 16V651000 (air bags, seat belts). The approximate failure mileage was 29,004. Parts distribution disconnect.
A D V E R T I S E M E N T S
- New Braunfels, TX, USA