The contact owns a 2010 GMC Terrain. The contact stated while driving approximately 20 MPH and depressing the acceleration pedal, the vehicle failed to respond. The contact stated the vehicle was restarted several times and the gear shifter was shifted several times before the vehicle started operating as needed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the timing chain needed to be replaced. The vehicle was repaired; however, 5 months later the failure reoccurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 121,000.

- Palatine, IL, USA