This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At certain speeds my vehicle vibrates, like a grinding sound at speeds between 50-55. This is a safety risk because I have children and grandchild that frequently ride with me. I have taken my vehicle back to the dealership and they say it is no codes and send it back to me without fixing the problem. My vehicle has not been inspected by anyone except the GM dealership. I got my vehicle Nov. 2018 and this started happening between Dec. 2018 and Jan. 2019. My check engine light did appear and was flashing around this time. In 2019 I had to replace the rear shocks and I believe they are not working properly now.
At 38,000 (2018) this vehicle required a front left and rear right shock replacement due to locking up. At 61,000 miles both rear shocks locked again. This time not repaired under warranty and costing $1500 to fix. GMC care offered me $100 service voucher and no assistance on their faulty products. The GMC dealer offered me a $1500 coupon good for my next purchase or possibly $1500 toward when my front shocks have issues. What"?? the $1500 coupon is good for 1 year toward the purchase of a new GMC. Everyone needs to call GMC care to complain.1-866-790-5600 so we get reimbursed for an obvious recallable item. No vehicle less then 5 years old should need shocks replaced twice. This is my third GMC Yukon denali and my last due to GMC not working with me. Does anyone think a vehicles shocks should need to be replace twice in a 5 year life?"
The A/C has quick working. We took it in to get fixed, they could find nothing wrong except low on freon. Replaced and it is gone (has dye in it & no detection where it has gone). I didn't drive this car for 6 mos. Because of this (too hot). I can't afford to fix everything that is going wrong on this car. Same day A/C went out, the heat system went out on the driver's side seat. Just blows cold air! this is ridiculous! the suspension is now slamming hard and super loud (especially when it is cool/cold out). I am glad they are finally fixing the brake issue but really" all this other bs on this expensive car? the day we got back from shop for the A/C, the driver side brake light was out. Omg!! talk about expensive to repair!! 650-800 for just the light assembly through GMC and that is reconditioned parts! why would we put more crap parts in? waited another 2 mos to save money to go to an aftermarket person to fix this. Just waiting on the other side to go out! lights go out all the time, why would you make them where they are not affordable" we baby our car, park away from everyone and yet it is falling apart due to the crappy products that GM used to manufacture it. All these problems happened (except the braking issue and the suspension) when I went to start the car and I noticed it. The suspension is when I am driving and the road can just have a 'wave" in it. If there is any sort of bounce, this car will bottom out and is super loud.the air started 3/28/19 and all has followed. We bought it used with 74K-ish on it. Have only had it since last July, 2018
About 2 weeks ago the vehicle had an excellent ride, then all of a sudden it had no suspension at all. It rides extremely rough and I would say very unsafe to operate
- Ardmore, OK, USA
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My 2015 Yukon denali had a complete suspension failure on all four tires at 67,535 miles. I was told this was way too soon to be having suspension problems on this, but when diagnosed, that was the issue. I was told by my auto repair shop that it was unsafe to drive in that condition, as the steering could fail to work correctly when going through tight turns and braking. They said that it could possibly skid due to not having any shocks or struts functioning. When the vehicle was lifted, the wheels did not lower from the carriage at all due to complete failure of the suspension system. We replaced the rear shocks and front struts to address this issue. This problem did not occur all at once, but rather over a period of a couple weeks when the vehicle started to ride rougher on each tire. All four went out within a span of two weeks time.
Vehicle vibrates during driving speeds above 35 mph. Had tired rotated and balanced, still vibrated, replaced tires and received 4 wheel alignment, still shakes bad. When traveling at speeds above 35, seats starts to shake as if you are traveling over a bad bumpy road. This occurs both on city streets and highways.
The contact owns a 2015 GMC Yukon. While driving 20 mph, the front driver side wheel and axle fractured and caused the contact's vehicle to crash into a parked vehicle. The contact stated that the air bags failed to deploy. A police report was filed. The contact sustained a fractured finger and cerebral hemorrhaging, which required medical attention. The vehicle was towed to the dealer, but was not repaired. The VIN and failure mileage were unavailable.
Vehicle has a terrible vibration. Has been to dealer 7 times, for a total of 4 weeks. A GM engineer has looked at it twice. They have replaced ring/pinion, driveshaft, axle.. tried it with 4 sets of tires/wheels. Last idea was to replace shocks, struts, sway bars with hand built parts, cut brackets off car and weld new brackets on. When liability was brought up, they changed their story. There is a larger issue as was relayed by engineer to service manager at dealership. Issue is with all 2015 Tahoe, Yukon, escalades. In an effort to prevent roll overs, they designed the frame and body mounts too stiff. There are 40 engineers working on issues, they have no solutions that work across the board. According to engineer, GM is keeping an eye on how many units they have to buy back, or trade for... if number is low enough, they will not make any changes to design. I would like to schedule a meeting next week to discuss this issue and the larger issue in person. Since they are refusing to buy back my vehicle, I am turning matter over to attorney.
A D V E R T I S E M E N T S
- Montgomery, IL, USA