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10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
83,747 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Hyundai Santa Fe seat belts / air bags problems

seat belts / air bags problem

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2004 Hyundai Santa Fe Owner Comments (Page 1 of 2)

problem #25

Aug 102016

Santa Fe

  • 113,000 miles

A D V E R T I S E M E N T S

Was on highway traveling at posted speed of 70mph when we were hit from behind by a dui driver. This made my car go into a spin and rollover 4 times. None of the airbags deployed. Car is total loss. I received dislocation of my collarbone that needed emergency surgery, concussion, fractured nose, lacerations to head and face, knee and hip injury.

- Boulder City, NV, USA

problem #24

Aug 062016

Santa Fe

  • 133,294 miles
The contact owns a 2004 Hyundai Santa Fe. While the vehicle was parked, the front air bag deployed from the seat without warning or impact. A police report was not filed. The contact received injuries to the chest, arm, hip, rib, and head that required medical attention. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 133,294.

- Waldo, AR, USA

problem #23

May 032016

Santa Fe

  • 90,412 miles
Takata recall. Just prior to a Hyundai recall in 5/3/16 for a defective gas tank, my "air bag" light went off. Let me back track. In 5/16, my car began leaking gas underneath. So badly, that one day while passing the fire/police station in Norfolk, MA the fire chief and his crew began pursuing me. Stopping me in my driveway, I was told about the leak and was told I would have to surrender my car, it was a "safety hazard to (all)." I presented a aaa membership card. The chief himself called and arranged a tow to a local repair shop. After 2 days, I received a letter from Hyundai corporation stating that my "gas tank was faulty" and was subject to a "recall". imagine the timing on that" the national office of Hyundai sounded just great on the phone. But when my mechanic said he would not touch the car for fear of complicating the warranty, no one including Hyundai would send anyone to tow the car. At my personal peril, I drove to the nearest dealership. As I approached the reception area, all remaining gas gushed out of my car. I was given a beautiful current Hyundai to drive as a loaner car; I needed that car for 2 months. When the dealership called to tell me my car was "ready", their advisor issued 2 pages of problems allegedly existing and tried to sell me a new car. I have since had someone else look at my car; none of those problems exist. When I picked up my car from the dealer, I also asked their advisor "why Hyundai hadn't fixed the air bag light?" over the 2 mths they had my car. I was told that "Hyundai didn't use takata air bags." However, numerous friends of mine driving other models of Hyundai have received recalls citing the "takata airbag recall." My passenger air bag is defective. The dealer told me "the bag alone would cost $800. Buy a new car!" what is going on here"

- Norfolk, MA, USA

problem #22

Aug 142013

Santa Fe

  • 150,000 miles

A D V E R T I S E M E N T S

On day the air bag warning light came on on the vehicle and has never gone off. The dealer told me that the air bag control module had failed. The dealer told me the repair would cost $450!. I could not afford to spend that much money to have it fixed. I have already spent over $3000 on repairs for this vehicle and I cannot afford to put any more money it to. From the number of air bag complaints I have seen I think there should be a recall issued.

- Crestwood, KY, USA

problem #21

May 122015

Santa Fe

  • 137,000 miles
The contact owns a 2004 Hyundai Santa Fe. The contact stated that the air bag warning lamp remained illuminated near the front passenger side, indicating a malfunction. The vehicle was not diagnosed or repaired. The contact was made aware that the vehicle was included in NHTSA campaign number: 14V435000 (suspension) and was waiting for the recall notification. The manufacturer was notified of the failure. The approximate failure mileage was 137,000.

- Arlington, TX, USA

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problem #20

Mar 022015

Santa Fe

  • 99,000 miles
The contact owns a 2004 Hyundai Santa Fe. The contact stated that the air bag warning lamp flashed randomly. The vehicle was also included in NHTSA campaign number: 14V435000 (suspension). The part was unavailable to schedule the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,000.

- Bozeman, MT, USA

problem #19

Apr 142014

Santa Fe 4-cyl

  • 159,052 miles

A D V E R T I S E M E N T S

While looking for a parking place, the air bag in the back of the driver side front seat spontaneously deployed, injuring my back and my left knee. My chiropractor got my back somewhat repaired, but my knee ended up having a meniscus tear that has not yet been repaired. Hyundai is willing to replace what my insurance company paid out for medical care and to fix my car. I will be having medical issues for the rest of my life thanks to this air bag incident. I believe Hyundai should pay for all future medical issues resulting from this incident but.... they investigated and are saying that the "computer shows an impact severe enough to cause the deployment" so they are willing to replace the seat and reimburse only the insurance company. They say future medical issues are my responsibility. I do not believe this should be this way. Their product caused it, they should be responsible!

- Cookeville, TN, USA

problem #18

Jun 122013

Santa Fe 6-cyl

  • 150,000 miles
My Santa Fe was taken in for service during which time the air bag light was activated. I had it checked by my local Hyundai dealer and I was told that the air bag module had failed. I was told that the repair cost was going to be $450. I have already had to spend over $4000 for other repairs on this vehicle and I cannot afford to spend any more. I have read on the internet of numerous complaints of air bag module failures on many different models of Hyundai's. since there have been so many reports of the same problem and it is a safety issue I think that there should be a recall to repair the faulty air bag modules.

- Crestwood, KY, USA

problem #17

Sep 182013

Santa Fe

  • miles
I was driving my car to pick up my son. I did not crash my car at all. All of sudden. My air bag light came on and wont shut off. I have contacted the warranty company and the dealership. There is nothing they can do. I brought my car to my mechanic he put it up to the computer it read resistance air bag. Its going to cost me a lot of money to get it fixed. My warranty was up a while ago. Its a safety issuse. I just don't have the money cause I just got the car 8 months ago. Already I put in 1,000 into it. I just got the foot module the brakes and now the air bag light is on. Can you please help me. There is also a problem weigh the suspension.

- Ware, MA, USA

problem #16

Mar 232013

Santa Fe

  • 105,000 miles
The contact owns a 2004 Hyundai Santa Fe. The contact stated that while driving at various speeds, he lost control of the vehicle and crashed. The air bags failed to deploy. The police were contacted and a report was filed. The contact sustained injuries to the sternum. The vehicle was later towed to an independent mechanic where they deemed the vehicle as destroyed. The manufacturer was not contacted. The failure and current mileage was approximately 105,000. The VIN was unavailable.

- Wilmington, NC, USA

problem #15

Feb 092013

Santa Fe

  • 83,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Hyundai Santa Fe. The contact stated that while driving 55 mph, the passenger side air bag deployed independently. The vehicle was taken to a dealer for diagnosis who stated that everything appeared to be normal and no cause for failure was found. The vehicle was not repaired. The failure and current mileage was 83,000.

- Longview, WA, USA

problem #14

Jan 112013

Santa Fe

  • 70,000 miles
The contact owns a 2004 Hyundai Santa Fe. The contact stated that while driving 45 mph, the driver side air bag erroneously deployed. The vehicle was taken to the dealer for inspection and they stated that they could not diagnose the cause of failure. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 70,000.

- Ceotone, IL, USA

problem #13

Jun 302012

Santa Fe 6-cyl

  • 110,000 miles
Air bag trouble indicator light stays on after starting engine. Questioned dealer, they are aware of known problem with driver seat air bag switch and wiring causing air bag indicator light to come. Hyundai will not make repair to this safety defect at their cost. Cost is well over $1000.

- Dover, DE, USA

problem #12

Nov 012011

Santa Fe 6-cyl

  • miles
My air bags light is always on and will not turn off. The suspension is horrible, I took it to a mechanic and he said" there was nothing he could do. And sometimes when I turn my vehicle on the engine revels up and sounds as if the acceleration is stuck. Scares me to death.

- Hubert, NC, USA

problem #11

Feb 242010

Santa Fe 4-cyl

  • 81,779 miles
When I purchased the car as the second owner in March 2010, I noticed that the airbag light had been a problem from the previous owner. However, the dealer assured me that it was fixed. After purchasing the vehicle in 2010 and before I took ownership I had to leave it with the dealer as the airbag and seat belt lights were on. I have taken the vehicle back to the dealer at least three to four times for the same problems, however was told that there were different codes each time. Was told that I needed to replace the seat belt buckle in order correct the airbag light, however, as of 4/3/12 was told by dealership (herb connolly Hyundai) that in need to replace the airbag. Also that the airbag was not under warranty and it usually has to be replaced at 60K miles. When I purchased my vehicle it had 81K miles, given this fact, they should have replaced the airbag prior to me purchasing it. The code that is showing now is B1346 (airbag has high resistance). Dealer refuse to correct the problem at no cost after several attempts to get the problem resolved.

- Framingham, MA, USA

problem #10

May 012009

Santa Fe 6-cyl

  • 56,000 miles
I took my car into my new local dealer wallace Hyundai, stuart fl. My air bag light started staying on all the time. At the time I brought it in, my vehicle was still covered under the bumper to bumper warranty. This dealer told me I had to pay $100 to inspect the vehicle for the issue. I have never in the life of owning 2 Hyundai sante fe's (this being my 2nd) did I ever have to pay up front for bumper to bumper issues. I am disabled and did not have the $100 so I left and then the warranty ran out, so my issue has never been taken care of. To this day, my airbag light is still on and I am concerned it will either deploy or not deploy at all in an accident. Updated 03/23/11

- Stuart, FL, USA

problem #9

Aug 142010

Santa Fe

  • 60,000 miles
3rd time crank shaft sensor went in 1 year/5 months. Car only has 60,000 miles. All 3 times, car would not accelerate, check engine light then appears and seconds later the car shuts off. Twice we were on the highway when this happened and lucky we had enough time to get over to the breakdown lane before the car shut down. 3 times in a year and 5 months, this should not happen... also, the air bag light has been coming on for the last year.

- Cranston, RI, USA

problem #8

May 032010

Santa Fe

  • miles
Air bag light stays on. Air bags will not deploy in an accident.

- Franktown, CO, USA

problem #7

Feb 012010

Santa Fe

  • 82,000 miles
Air bag light comes on and stays on when the engine is started and running. Also, the seat belt does not retract every time when I exit the SUV. I have had no accident or anything I know of that might have caused a problem with it. As I called them about it however, they say I must pay for the repairs. The vehicle has 82,000 miles on it. I am the second owner having purchased the car with 45,000 miles on it about 4 years ago. I have been on line and noticed there are a number of others that have experienced this same problem.

- Cordova, TN, USA

problem #6

Aug 012009

Santa Fe

  • 85,000 miles
The airbag system stopped working without ever having been used in a 2004 Hyundai Santa Fe. The airbag system is currently not functioning in the vehicle. The service provider stated the airbag will not deploy if we are in an accident and told us it would cost $1800 to fix it.

- Red Hook, NY, USA

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