Driving my 2012 Hyundai Santa Fe, on harris blvd. In charlotte a multi 6 lane road. Tried to speed up to move into the center lane when everything died. Motor shut down with traffic zooming by. No warning of any kind. Was able to coast into far right lane, where we sat scared to death someone was going to plow into us. Car would not restart. Called police to sit behind us with blue light, and called tow truck. Had car towed to Hyundai dealer, who later reported engine was seized, and would cost $7600 for a used engine. I had received a recall campaign 198, id 20V746000 notice just days before this mishap, but dealer knew nothing about a recall. Even though it is all over the internet. My wife and I came very close to a disaster that day because of a known motor defect for this model and Hyundai continues to state remedy not availlable. Guess they're waiting on someone to get killed, which is going to happen.

- Kannapolis, NC, USA

The contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving 55 mph, the vehicle stalled without warning and could not be restarted. Due to the failure, the contact had the vehicle towed to an independent mechanic who informed him that the engine had thrown a rod. The mechanic immediately linked the failure to NHTSA campaign number: 20V746000 (engine). The contact called lakeland Hyundai (1500 w. memorial blvd, lakeland, fl 33815) and holler Hyundai (1150 orlando ave, winter park, fl 32789) and was informed that the VIN was not under recall. The contact was then referred to the manufacturer who also informed him that the vehicle was not under recall. The contact was then referred to NHTSA for assistance. The vehicle was not repaired. The failure mileage was 116,125.

- Apopka, FL, USA

The contact owns a 2012 Hyundai Santa Fe. The contact stated while driving 65 mph, there was an abnormally loud knocking coming from the vehicle. The contact pulled over to the side of the roadway and waited a little while before restarting the vehicle and continued driving to her destination. The contact arrived her destination and then decided to have the vehicle towed back to her residence. The contact later drove the vehicle to the local dealer advantage Hyundai (440 plainview rd, hicksville, NY 11801) to be diagnosed. The contact was informed that the vehicle was included in NHTSA campaign number: 20V746000 (engine) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 98,000.

- Bethpage, NY, USA

I was informed by Hyundai in December 2020 that their was an important safety recall on my 2012 Hyundai Santa Fe (VIN: [xxx]). the notice stated that his was very important and needed to be fixed because it could cause a crash. It is now the end of February and I have still not been contacted with a remedy. This is unacceptable. They should just replace the whole motor rather than risking our lives unnecessarily. We purchased the car new expecting that Hyundai would use the highest quality parts. Apparently they did not. We want Hyundai to resolve this safety risk immediately. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Wamego, KS, USA

The contact owns a 2012 Hyundai Santa Fe. The contact received notification of NHTSA campaign number: 20V746000 (engine) however, the part to do the recall repair was not yet available. Neither the dealer nor the manufacturer were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Oklahoma City, OK, USA

The contact owned a 2012 Hyundai Santa Fe. The contact stated while driving 50 mph, the vehicle start to make an abnormally loud sound coming from the engine. The vehicle started shaking. The contact pulled the vehicle to side of the roadway, turned off and restarted the vehicle however, the failure persisted. There was no warning light illuminated. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle with engine failure, and stated that the engine needed to be replaced. The vehicle was not repaired. The manufacture was not made aware of the failure. The approximate failure mileage was 120,000.

- Colorado Spring, CO, USA

The contact owns a 2012 Hyundai Santa Fe. The contact received notification of NHTSA campaign number: 20V746000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 35 mph and approaching a stop sign, the vehicle began to shake with an abnormal sound coming from the vehicle. The contact coasted the vehicle to the shoulder of the roadway and turned off the vehicle off. The vehicle failed to restart. The contact contacted her husband who arrived and haul the vehicle on a trailer back to the residence. The vehicle was not repaired nor diagnosed. Bay Lincoln (641 w 15th St, panama city, fl 32401, (850) 785-1591) was contacted and informed the contact that the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000. VIN tool confirms parts not available.

- Ponce De Leon, FL, USA

The contact owns a 2012 Hyundai Santa Fe. The contact stated that while pulling into a parking space, she heard an abnormal banging sound coming from the engine with the check engine warning light illuminated. Upon inspection, the contact became aware that the rod bearing fractured and pierced through the engine block. The contact had the vehicle towed to an independent mechanic where the vehicle was left in the possession of the mechanic. The manufacturer had been notified of the failure and offered no assistance. Recently, the contact received notification of NHTSA campaign number: 20V746000 (engine) which she linked to the failure. A dealer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 180,000. VIN tool confirms parts not available.

- Escondido, CA, USA

I was driving in Colorado on I-70 and as I slowed down to exit, heard a clicking sound. The sound got louder/quicker when I accelerated. I pulled over and checked but saw nothing. I checked the oil and had a service guy at a superstore check it too. He saw no metal parts in the oil. No indicator lights were on. It was a Sunday and nothing was open. I tried to drive farther and was going 35 miles per hour up a hill behind a truck but as soon as I tried to accelerate to pass, I heard a pop. The engine light and the oil light came up. I pulled over and tried to at least accelerate to the freeway exit, but had an immediate loss of power. I had to have the car towed twice - once to the closest town and then back to denver to the dealership (which was again closed on Sunday). The tow truck driver told me there was oil everywhere under the engine. The dealership looked at it a week later and said there was a hole in the side of the engine block.

- Cypress, TX, USA

I called huyndai and told them that my Santa Fe had an engine problem, which is the same problem with all of the ones recalled. They said that that VIN did not have a recall. I ended up spending a lot of money fixing the vehicle but I think that it should have been recalled.

- Boynton Beach, FL, USA

When driving the vehicle, the vehicle will lurch forward. This could be done as I am accelerating, as I am breaking, or as I am coasting. The dashboard lights will then all come on including the check engine light. The vehicle will start to shake and unable to accelerate. Forcing you to pull off and park the vehicle. When you turn the vehicle off and turn it back on it's like nothing ever happened. The vehicle has also has instances where the RPM gage registers zero, even after you are accelerating. We have had the spark plugs replaced, the fuel system line cleaned out, we started noticing the problem in February is 2020 and the frequency of the problem has only increased. This now happens about every 3-4 days. I have 2 children and I do not feel safe driving in this car with them. I believe that my vehicle should be a part of the recall number 20V746000, or from hyaundai's recall number 198.

- Clermont, FL, USA

Driving on the highway heard abnormal knocking coming from engine. Engine started to over heat pulled over immediately. Took it to the mechanic, he said sounds like a bearing going out. Not driveable

- Willacoochee, GA, USA

My 2012 Hyundai Santa Fe I was driving home on the freeway, all of a sudden the oil light went on. So I immediately changed lanes to get off the freeway. I thought I need to get oil, than the engine light came on! I realized that I was losing power so got to the side of the road out of harms way. I tried to turn on the engine. There was nothing. I got towed to a auto repair shop. And left the car over night. It was so late to look at car. In the morning I called two different Hyundai dealerships to get help on perhaps an engine recall. At both places the forward me to someone to help me, but both location hung up on me. So I paid a $500 fee to the repair shop to look at my car. They had to remove the engine and finally said it would need a rebuilt engine and labor at a cost of $6000. So I could afford that. A friend looked up my VIN number and that there was a recall on my car. Now I have to find a Hyundai service who will fix my recall problem. I need to know what to do next. I'm 75 an my husband is 85. Looking to rent a car today.

- Huntington Beach, CA, USA

I was driving my vehicle on the highway at 60mph. I was on a slight incline and proceeded to pass the vehicle in front of me. Upon arriving to the upcoming town I noticed a distinct loud knock in the engine compartment and loss of power, I immediately pulled in to a service station. The mechanic informed me that is sounded like a connecting rod and driving it any further would not be recommended. I was quite a distance from home and so with a tow service and rental car I paid almost $700 to get home with the vehicle.

- Lake Stevens, WA, USA

The contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving on a highway and she heard a rattling sound at 60 mph. The entire dashboard lights illuminated and the engine seized. The contact was able brake the vehicle and cruise over to the shoulder off the highway. The contact had the vehicle towed to an independent mechanic. The mechanic found the engine to be internally damaged causing a slow to no crank. The serpentine belt was removed and the mechanic attempted to rotate the crank by hand but got the same result. The mechanic recommended that the engine be replaced. The dealer autonation Hyundai 104 (759 West 104th avenue, northglenn, co 80234, (303) 578-6114) was called and attempted to schedule an appointment to have the vehicle diagnosed. The manufacturer was informed by the dealer to help with the contact's repairs under their certified preowned warranty. The manufacturer determined that there was a defect and provided two options either a new engine or a buyback offer. The vehicle was not repaired. The failure mileage was 83,000.

- Denver, CO, USA

My 2012 hyundi Santa Fe stalled on me as I was approaching a traffic light 3 weeks ago.. last week my check engine oil light came on my dashboard. I took it to a certified mechanic and he said the problem was a rear crankshaft main bearing seal. He has seen this before regarding Hyundai engine problems as well as with the Kia brand. I learned that there will be a recall for my car but it will not begin until 1/22/21. My vehicle is not listed with this recall, yet I am having the same problem. I need Hyundai to ad my VIN number to this recall list.

- Las Vegas, NV, USA

The contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving on the highway at 70 mph the engine suddenly lost power. The contact was able coast the vehicle to the shoulder of the highway. The contact attempted to restart the vehicle but the engine did not respond. The vehicle was towed to the dealer danbury Hyundai 102 federal road, danbury, ct 06810 (203) 825-5940. They initially tried to turn the crank shaft and then informed the contact that the engine had a major failure. They also said that they would have to get authorization from the manufacturer to pay partially for the repairs. The vehicle had a recall NHTSA number 20V746000 (engine) and. The contact called the manufacturer and they stated that they would look at the issue but made no promises on helping with the repairs. They also stated that the vehicle was not part of a recall. The contact discovered later on that the vehicle was part of the recall that was dated 12/01/20. The vehicle was unrepaired still at dealer. The failure mileage was 110,000

- Arlington, TX, USA

The contact owns a 2012 Hyundai Santa Fe. The contact stated while driving 50 mph, there was an abnormal sound and the vehicle hesitated to accelerate above 35 mph. There was no warning light illuminated. The contact pulled over to the side of the roadway, turned of the vehicle, and had the vehicle towed to the residence. An independent mechanic was contacted and arrived at the residence to inspect the vehicle. The contact was informed that there was an internal failure within the engine. There were no leaks found by the mechanic. Sterling mccall Hyundai (10505 southwest freeway, houston, tx 77074, (713) 981-4400) was contacted. The contact was informed that the VIN was not under recall. The vehicle has not been diagnosed. The contact felt unsafe driving the vehicle. The contact referenced NHTSA campaign number: 20V746000 (engine) as possible solution to the failure however, the VIN was not included. The manufacturer was notified of the failure and informed the contact to take the vehicle to the dealer to be diagnosed. The failure mileage was unknown.

- Houston, TX, USA

The engine stalls while driving on the free way and the check engine light comes on. Just like the one that's being recalled.

- Columbia, SC, USA

We were traveling on I-70 West accelerating uphill when we heard a sound from the engine. We stopped to check and then continued our travel when a part came off the engine. We were on the East side of the eisenhower tunnel and had to be towed to our destination in frisco. The engine is blown and will be costly to replace. We have 149,465 miles on the engine. Ths is AWD.10

- Fort Collins, CO, USA