CarComplaints.com Notes: The 2012 Hyundai Santa Fe has a problem with the engine stalling while driving. Both our data & the NHTSA's complaint data show a significant defect trend at low mileage.

In a 2-page letter to owners in August 2014, Hyundai claims the engine stalling only occurs under a "specific set of operating conditions".

However a class action lawsuit filed around the same time details multiple claims from Sante Fe owners that claim the engine stalling happens at any time, under any conditions.

10.0

really awful
Crashes / Fires:
6 / 11
Injuries / Deaths:
3 / 0
Average Mileage:
69,343 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Hyundai Santa Fe engine problems

engine problem

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2012 Hyundai Santa Fe Owner Comments (Page 7 of 11)

« Read the previous 20 complaints

problem #85

Oct 212017

Santa Fe

  • 100,623 miles

A D V E R T I S E M E N T S

Engine failure on interstate while travelling 70 mph. Knocking noise and complete loss of power. Would not restart. Dealership advised the motor locked up.

- Wake Forest, NC, USA

problem #84

Jun 052017

Santa Fe

  • 65,000 miles
The contact owns a 2012 Hyundai Santa Fe. While driving approximately 25 mph, there was a tapping noise occurring from the engine. There were no warning indicators illuminated. The vehicle was driven to the contact's residence and then later taken to ettleson Hyundai (6420 joliet rd, countryside, il 60525, phone number: (708) 231-4586) where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer informed the contact that the dealer placed a title brand on the vehicle and would not repair the vehicle due to the expiration of the warranty. The approximate failure mileage was 65,000.

- Chicago, IL, USA

problem #83

Jun 072017

Santa Fe

  • 65,000 miles
Purchased vehicle new 6/15/12. We changed oil at proper intervals. I noticed when we first started car a tappet noise coming from engine. No lights shown on dash. I immediately took it to the nearest Hyundai dealer in fear of causing damage to engine. They kept car for about 4 hours. They called and told us engine was gone. We purchased extended warranty at time of purchase. They told us sludge was in engine. This was caused by owner neglect. Found numerous owner testimonies on line which the same thing. Hyundai has numerous class actions suits on them. They have major manufacturing problems with the cleaning process with metal filings left in engine. Look on line under Hyundai engine failures there are numerous websites regarding this issue. Consumer needs to be made aware of this if they don't already. Word of advice, stay far away from Hyundai. They don't stand behind their so called warranty. The extended warranty is not even worth the paper its printed on. The best thing they could do is take care of all complaints against them and then go bankrupt.

- Chicago, IL, USA

problem #82

Sep 082017

Santa Fe

  • 78,000 miles

A D V E R T I S E M E N T S

My Santa Fe has only 78,000 miles on it and has been maintained very well. Despite this, during our evacuation for hurricane irma, the engine completely locked up on the highway, driving about 70 mph with cruise control. The vehicle was not under strain, we were not towing anything and only had 2 persons in the car. We were left having to get the vehicle towed to a repair shop where I was informed the the theta II 2.4L engine that was in my vehicle was on recall. However the recall only covered this engine in the Hyundai sonata models and for some reason was not covered in the Santa Fe. I can't imagine why an identical engine would be recalled for this problem in one model vehicle but not in another. I had even had the oil changed 3 weeks prior, which the mechanic confirmed that everything appeared fully functional and in good working order with the oil, transmission and cooling system.

- Kingsland, GA, USA

problem #81

Aug 202017

Santa Fe

  • 116,225 miles
Driving down the road and a clicking noise started. It got louder as we went along. Took it to get diagnosed and was advised that the engine in these vehicles was bad and the only thing we could do was put in a new engine. None of the area used part stores will sell an engine from a 2012 because it is defective so cannot get a used engine and they want over 5K for a new one to fix a problem that is known by the Hyundai company to be a problem.

- Hickory, NC, USA

problem #80

Aug 192017

Santa Fe

  • 10 miles
We bought our 2012 Santa Fe with 68K on 8/29/16 from the Hyundai dealer. On Saturday (8/19/17) the vehicle completly shut off while driving onto the highway (92K). This experience was terrifying. Once the vehicle came to a complete stop, I put it in park and managed to start the vehicle again (the dash board didn't display any light) and drive it home without any further issues. On Sunday 8/20, the vehicle shut off when accelerating from a complete stop, again the vehicle started and we were able to take it home. First thing Monday 8/21, I drove the vehicle to the Hyundai dealer for troubleshooting. They spent 2 hours and weren't able to to find anything wrong with the vehicle. As I was drive off from the dealer, the vehicle shut off once again. I went back to the service area and stated that this vehicle was not safe to drive. They proposed that the crankshaft would be a good starting point for the shutting off issues. They kept the vehicle from 8/21 thru 8/24. They wanted to test the vehicle after doing the repairs. I picked up the vehicle on 8/24 at 4:30pm. I was told the vehicle was all set and safe to drive. I was charged $357 for parts and labor. On Friday August 25th about 6am, I was driving this vehicle to work, while the car was on the freeway (about 50mph) I heard a loud noise coming from the engine compartment and the vehicle lost power and I pulled over to the side of the freeway. The vehicle was making a lot of noise and did not wanted to move at all. I turned it off and had the vehicle towed back to the dealer once again that morning. I just recieved a phone call today (8/29) that the engine was blown on a perfectly well maintained vehicle. There is no warranty coverage from neither the manufacturer or dealer and we are being ask to pay 5.5K plus taxes for a replacement engine in need. This bad engine should be cover by the dealer or manufacturing.

- Wallingford, CT, USA

problem #79

Aug 262017

Santa Fe

  • 165,700 miles

A D V E R T I S E M E N T S

I see there is a recall for 2013-2014 for the same engine problems I am having with my 2012. Is anyone else having the same issue? the engine has shut off on me a few times and I had to have it towed. Now I am hearing a tapping and it just seems like the engine is struggling to work. It seems like it doesn't want to go up hill. I don't know what to do. I have to take my car home today if I make it there and park it. I still owe on it until next year. My fiancee who is a disabled veteran and I live on a fixed income. I don't know how I am going to get to work tomorrow.

- Kunkletown, PA, USA

problem #78

Jul 262017

Santa Fe

  • 80,000 miles
Clicking from engine but does not start crankshaft failed/broken upper oil pan broken due to crankshaft failure while driving there was a clicking sound then it froze up the steering wheel locked and had to pull over on side of road. Tried to restart the radio came on but the engine never started

- Antelope, CA, USA

problem #77

Jul 172017

Santa Fe

  • 103,000 miles
July 17, 2017 - while travelling from angier, nc to fayetteville, nc; I started hearing a noise coming from my engine, had car towed to aaa car care center. Informed of recall on engine by aaa representative. Called johnson Hyundai of cary located in cary, nc to confirm car can go there. July 18, 2017 ' car towed to johnson Hyundai of cary located in cary, nc. Talked to car maintenance consultant: Matthew (matt) browning. Informed my car was of 5 cars there with engine failure. Informed of recall problem with engines. August 09, 2017 ' went to johnson Hyundai. Informed I was #5 and informed by matt the process of sending the engines to be diagnosed. August 11, 2017 ' matt called me to inform me that my car did not meet the recall specifications but an engine could be installed for the cost of $4400 and I okayed it. August 14, 2017 ' I called for a loaner. August 15, 2017 ' matt call me and informed me that the engine they had did not check out and my only good option was for them to rebuild my engine for $7000 to $8000, they put in a high mileage engine that they would not guarantee or come pick up my car. Informed the other cars there with engine failure had warranties or extended warranties. I asked if I could find an engine and matt said okay. Later, texted matt back that I found an engine online from swengines.com. He called me and told me he need the VIN number of the engine. August 16, 2017 ' matt called and said he need to see the engine before he could say he could install it or give me a price for installation. August 17, 2017 ' I went to johnson Hyundai to retrieved my car, matt told me that he was looking out for me and told me the car was stored at another lot. The aaa tow truck retrieved my car.

- Angier, NC, USA

problem #76

Jul 292017

Santa Fe

  • 74,000 miles
I was driving down the highway when the car cut off. After coasting to a stop, the engine wouldn't restart. Towed it to the Hyundai dealership in spartanburg, SC. They charged me $110 for diagnostics after which they told me it was my battery. I was driving home (nc) when it started making a horrible noise. I drove it to the closest Hyundai dealership where they told me the motor was blown.

- Brevard, NC, USA

problem #75

Aug 032017

Santa Fe

  • 77,000 miles

A D V E R T I S E M E N T S

Engine started making a popping sound clow to fast contingent on throttle. Engine threw a rod. Needs new engine at 77,000

- Beaverton, OR, USA

problem #74

Jun 192017

Santa Fe 4-cyl

  • Automatic transmission
  • 43,000 miles
The contact owns a 2012 Hyundai Santa Fe. While driving 45 mph, there was an abnormal noise coming from the engine. The contact stated that the vehicle lost momentum but never stalled. The vehicle was taken to rockland Hyundai (located at 140 New York route 59, nanuet, NY 10954, tel: 845-402-8623) where it was diagnosed that the engine seized and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 43,000. Updated 08/09/17****updated 08/23/17 the consumer stated that the vehicle had an oil filter defect. Updated 8/25/2017

- West Haverstraw, NY, USA

problem #73

Jun 062017

Santa Fe

  • 129,000 miles
The car turns off while driving. It has happened randomly. The engine dies. I almost got hit by a big rig cause my car stalled while driving on the freeway.

- Palmdale, CA, USA

problem #72

May 282017

Santa Fe

  • 16,000 miles
We have had 3 separate instances when our SUV stalled and the engine shut down when proceeding to drive once a stop signal changed. The most recent occurred yesterday when we made a right turn onto us 101 from steiner street in sf. The power steering went out, the brakes failed and the engine shut down. The car restarted once I got it back into park. It was a harrowing experience on this busy street

- San Francisco, CA, USA

problem #71

Apr 052017

Santa Fe

  • 104,000 miles
After 104,000 miles, my Santa Fe 2012 engine died on the road. Heard a knocking sound, and then the gears locked, and I was stuck in the middle of a busy street. The Santa Fe was towed to the dealership, and told there was a huge hole in the engine. Told I would need a new engine. Price $8,000 for the repair. Went to my local mechanic, and paid $5,000 for a new engine. I need to know where I can file with Hyundai, for I heard of a possible recall on 2012 Santa Fe's in the near future. Any suggestions?

- Austin, TX, USA

problem #70

Apr 062017

Santa Fe

  • 115,000 miles
I was driving on a city street, heard a loud noise and then the engine completely shut off. I have done research and found similar issues in other Hyundai vehicles with the same engine which is why this is a huge safety concern

- Houston, TX, USA

problem #69

Apr 162017

Santa Fe

  • 96,000 miles
I have a 2012 Hyundai Santa Fe I purchased used 2 months ago. Yesterday on easter half way back from family gathering all the sudden the motor starts making very loud ticking sound. I was terrified as was my 3 children. I slow to a coast andcontact dealer. The office was closed I tried many numbers. Then while coasting on side of road within only minutes my car makesvery loud N julting pop sound starts smoking N metal flies from under the vehicle. The vehicle stops completely N has to be towed. I pick up pieces after they cool. They was smoking hot but no engine light warning or overheat warning what so ever. At dealers today I was able to look under my car and a chunk of the bottom.of motor had completely blown out putting my 3 babies my boyfriend N I in serious danger. I just found out there was a recall for some of these motors and I think its clear that this was a huge defect as well. Cars don't run fine then blow holes in bottom of motors in minutes out of the blue. Pls contact me. I have less than 100,000 on this car and everything in it. Pls help my family. I was simply turning off a city street on hh hwy only got up to 20 to 25 when ticking began. (I have video so you can hear noise but wouldntlet me send)

- Joplin, MO, USA

problem #68

Mar 312017

Santa Fe 4-cyl

  • Automatic transmission
  • 85,155 miles
The contact owns a 2012 Hyundai Santa Fe. Without warning, the engine seized. The dealer and manufacturer indicated that the vehicle was excluded from NHTSA campaign number: 17V226000 (engine and engine cooling), although the vehicle was exhibiting the same condition in the recall. The vehicle was towed to the dealer where the engine assembly was replaced. The contact was uncertain if the oem part would fail again. The approximate failure mileage was 85,155. Updated 06/21/17

- Walpole, MA, USA

problem #67

Apr 062017

Santa Fe

  • 90,000 miles
Began making loud knocking sound. And engine died. Oil came out of the bottom of the car. The car was traveling at approximately 55 miles per hour when it broke down. It was on a busy highway traveling straight.

- Los Banos, CA, USA

problem #66

Jul 042016

Santa Fe

  • 63,017 miles
Was driving on I 5 in California when engine began to knock loudly. Pulled over and had the car towed to the dealer. Dealer could not visually find any reason for engine malfunction & said Hyundai should cover it due to it only had 63,000 miles. They submitted my claim and it was denied. I tried to appeal but was told their decision was finale. The dealership was astonished as was I. I was told at the dealer it was an oil issue and was told it was not a lack of oil but clearly a manufacturer defect, and yet Hyundai refused to help.

- Costa Mesa, CA, USA

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