This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car was stationary and would not start, towed to dealer and dealer explained engine was blown. I searched google for recalls and many Hyundai Santa Fe's between 2013-2019 had recalls, although they were sports model and ours is not a sports model, we believe that there would be other Santa Fe non-sports model with same issue. Hyundai informed us that it would cost $18000 for a new engine, they would cover half the cost, we purchased the car for around $21000 - this is ridiculous and taking advantage of consumers. I am waiting for paper work from Hyundai with report but there is no way I can pay $9000 to get a new engine. Any assistance on this gauging and possible issue that others have encountered would be appreciated. I do not think they are being honest. We also brought the car in prior to 100000 mile warranty expired with 'check engine' light on, they diagnose some small maintenance has to be performed and we payed for that, we drove it home and a few days later 'check engine' light re-appeared, brought it back and they said nothing was wrong. Attached are invoices for above repairs
Our vehicle has never had any issues, no check engine light, nothing. We were driving on the highway at approximately 60mph when there began to have a knocking, rattling noise from the engine. We pulled over to check it, no check engine light or anything still. Drove the vehicle to our repair shop, and on the way there, our engine blew. Still no check engine light came on. Our vehicle only had 133,000 miles on it, so of course it's out of warranty. Such a huge burden. We are now stuck having to replace the engine, while owing a crap ton of money on this SUV.
When driving on the highway 65mph after 15 min there is a burning rubber smell, the oil is low even though I changed it 3 weeks ago, it is consuming twice as much gas as before. I called a certified Hyundai dealer and they have no availability, I have a saftey concern because engine fires can happen. Not sure if this is related to ABS recall
After getting gas, I noticed a strange sound coming from my car. I dropped it off with my mechanic who recognized this as a Hyundai gdi engine having defects. I had the car towed to a Hyundai dealership that confirmed the bearings were worn and engine rod was almost through the engine. Hyundai has refused to cover expense to repair.
2015 Hyundai sant fe limited 3.3L AWD, purchased new from dealership, 129,280 miles. Routine oil service with mobil 1 synthetic and Wix filters since purchased. Traveling 75mph on I-10 (Florida) with cruise control on. Not towing, traveling straight. As the vehicle started up a small grade in the road, the cruise control surged (as normal to maintain vehicle speed) I heard a bang, check engine light came on, oil light came on, engine died immediately. I immediately shifted into neutral and looked out the passenger window to merge onto the shoulder and noticed an orange glow outside (it was night). Once stopped, opened hood and noticed smell of oil, oil pooled in the underbody fairing. Checked oil drain plug and filter, as I had an oil change 700 miles prior. Both were still properly installed. Towed to local mechanic, diagnosis was seized engine. Inspected engine block and noticed fist sized hole in block (see photos). Towed to dealership, was informed they hadn't seen this before on this engine. I informed them I currently drive a 2001 Hyundai elantra with 220K miles on it and have been driving/maintaining cars for 30 years and I've never seen this before either. Was informed that they suspect improper oil maintenance. Oil and filter both replaced every 5000 miles. Always mobile 1 synthetic and Wix (good quality filters/oil). I suspect Hyundai has engine reliability issues. No prior engine issues noticed. No check engine lights prior. No oil lights on prior. We just completed a trip to nashville, tn (860 miles round trip) and were returning from jasper, fl (460 miles round trip). Oil and filter replaced right before trip. Tires balanced and rotated. In other words, I maintain my car.
- Niceville, FL, USA
Search CarComplaints.com for these popular complaint phrases...
My 2015 Hyundai Santa Fe has been recalled due to the anti-lock system (ABS) modules that could leak brake fluid internally and cause an electrica short over time. The piston seals in the ABS modules's hydraulic valve could leak brake fluid into the electronic control unit (euc). An electrical short in the ABS module could increase the risk of an engine compartment fire. The safety recall letter I received 12-24-20 stated to call the nearest Hyundai dealer as soon as possible to schedule an appointment to have this repaired. I called on Jan 12, 2021 to my dealership and was told the parts to fix the recall were not in yet and they could not tell me when they would be available. I find this to be very concerning that I may have a car that anytime could catch on fire and Hyundai cannot fix it.
I have already replaced the map sensor and the battery last year. Car was shutting off while driving with no warning. Check engine light would stay on. Recently in last couple months noticed issues with the brakes. When applying pressure to brakes while on freeway the steering would shake and feel like I had no control. Just received notice of a brake recall but there is still no remedy. How long do I wait for them to come up with a remedy?
The contact owns a 2015 Hyundai Santa Fe. The contact stated while driving 40 mph, she had heard an abnormal knocking sound coming from the engine. As the contact attempted to pull over, the vehicle began to lose power with several warning lights illuminated. The contact was pulled over to shoulder and black smoke started coming from the engine. Due to the failure, the contact had the vehicle towed to pohanka Hyundai of fredericksburg (5200 jefferson davis hwy a, fredericksburg, va 22408). The next day, the contact was informed that a connecting rod became defective and led to complete engine failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 108,818. Consumer stated vehicle is currently at pohanka Hyundai of fredericksburg.
The contact stated that while driving the vehicle started to smoke from the exhaust pipe. The vehicle was towed to an independent mechanic and was diagnosed that the engine was burning oil and needed to be changed. The oil was changed in hopes it would repair the failure. The vehicle was then towed to herb connolly Hyundai, 520 worcester rd, framingham, MA 01702, and was diagnosed that the engine oil level was perfect on arrival and was not replicating the failure of the smoke. The failure recurred. The vehicle was then towed to mirak Hyundai, 1165 Massachusetts ave, arlington, MA 02476, where it was diagnosed that too much oil was added. The dealer informed the contact was to pick up the vehicle. The dealer informed the contact that there was no remedy available for the open recall of NHTSA campaign number: 20V520000 (service brakes, hydraulic). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 55,000. Part distribution disconnected. - (recall related incident)
Good morning, I'm reaching here because Hyundai had been neglecting helping me with a recall the vehicle has. The vehicle is in the dominican republic. The vehicle is at the magna Hyundai, official dealer from Hyundai in the dominican republic. I'm attaching the last email corporate Hyundai usa sent me. All I'm asking is to fix the engine failure because of the recall. The dealer in the dominican us willing to cooperate if Hyundai usa gives them the green light. The vehicle was built here in the usa. The vehicle was just used for about 1K miles. We bought it in March 2020.
There is one recall out on my 2015 Hyundai Santa Fe sport having to do with risk of engine compartment fire. The ABS system can leak onto an electrical motor and cause an engine compartment fire. I have never received an official word on this recall - only word of month/ radio. There is no remedy yet until end of October 2020.
Engine seized on 2015 Hyundai Santa Fe. No warning at all. Towed to local mechanic shop. Did not take to Hyundai dealership. Mechanic found no oil in the dip stick. Synthetic oil change done a little over a month ago. Vehicle just went over 100K in mileage. I've kept up with the maintenance schedules. Has to be something with these Hyundai engine.
Engine seized-needed complete replacement; $3,344 paid to waikem Hyundai canton, oh- engine light came while driving and car stalled. Never started again, towed to waikem Hyundai, denied warranty coverage stating no proof of adequate oil changes, even though many published reports of Hyundai Santa Fe engine failures. I believe engine recalls exist for 2014, one year away from our 2015- believe issues obviously weren't fixed and Hyundai not being accountable for their mistakes. Owned many, many vehicles over many years...none ever had complete engine failure like this Hyundai. Repair receipt available upon request.
Was driving to work on an interstate highway, going approximately 65-75mph for about 10 minutes. As I pushed the accelerator to prepare for a lane change, I realized that I could put the accelerator all the way to the floor with no response. I immediately noticed that my "check engine" light appeared. I tried again unsuccessfully, then tried the breaks. The breaks were very stiff, as if their power to the engine was cut off. I tried to turn off of the highway onto the curb, and I noticed that my steering wheel was also very stiff. Although I could turn, it took much more strength than usual. I let the speed decline naturally until it stopped entirely on the side of the highway. While stopped, I tried repeatedly to use the breaks, gas, and test the steering, but the same issues were there with zero success. One thing I can note was that the battery appeared to be working just fine, as my radio was on throughout this entire time. The check engine light remained on until I turned the car off, and waited a few minutes. I turned the car on after some time and it immediately worked - with everything else appearing to function properly. The light at this time was off, and has not happened since. I immediately turned the car into the Hyundai dealership, but because the light turned off, they claim that they are not able to read what had happened during this incident. They gave the car back to me while offering no suggestions, they did not even take the time to look at the engine. They even said that they would trade in the car for resale - as if they would let someone else take this defective product. I am lucky I didn't die, and this could have been worse. My problem appears to look much like the recalls of other Santa Fe years around 2015. I have tried for a week to contact Hyundai with no success in getting in contact with a case manager. Failure mileage around 83,000.
I was driving on highway when suddenly, the engine turned off without any warning (0 RPM on dash). I pulled the car over to the right shoulder of highway and attempted to restart the car multiple times, but the engine/car would not restart. I remember smelling a burning smell the night before this incident. Also, smelled the same burning smell from the engine compartment on the day of the incident after the engine unexpectedly turned off. There was no engine light on or anything prior to this event. This could have been a very dangerous situation Hyundai!
My transmission went out at 114,000 miles they found metal shavings in it, we had it replaced. Now at 134,000 miles the engine went out, they found metal shavings in that also. It has been sitting at Hyundai since December 2019 it is now February 2020 and still without a car or a rental. Service department built and new engine after they tested the engine it started making noises again and apparently Hyundai sent them some part that didn't fit now they have to fix it again... Hyundai corporate has only offered to pay half of the repairs even though it was an engine malfunction. Both of these issues happen while driving. The engine shut down while on the freeway when it broke.
The contact owned a 2015 Hyundai Santa Fe. While driving 5-10 mph, smoke and flames appeared from the front of the vehicle. The contact exited the vehicle and contacted the fire department. The fire department was able to extinguish the fire. A fire report was not filed. The vehicle was destroyed and towed to a police tow yard. The contact was unaware if the vehicle was inspected. Don moore Hyundai (3200 villa point, owensboro, ky 42303, (270) 685-5555) and the manufacturer were informed of the failure. The failure mileage and VIN were unknown.
Driving on the interstate the engine started making a noise and the check engine light illuminated. At that point driving it straight home the engine stalled several times, once while making a turn through a busy intersection, I was left with no power. This is similar to the issues I read involving Santa Fe engine recalls for the 2013, 2014, and 2017 model years.
A D V E R T I S E M E N T S
- Toms River, NJ, USA