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really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,067 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Hyundai Sonata steering problems

steering problem

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2012 Hyundai Sonata Owner Comments (Page 5 of 6)

« Read the previous 20 complaints

problem #29

Nov 282011

Sonata 4-cyl

  • 7 miles


Since the first day I leased this vehicle I've complained about the steering. I was told that only happened in the 2011 Sonata and it has been corrected. The dealer tells me there is nothing wrong! surely there is! the car has a mind of it's own when driving. It is all over the road, when I put on the brake it goes off to the left. I had to react fast in a situation, and I truly thought I was going to flip over due to the steering. The 2012 Sonata is a very dangerous when it comes to the steering.

- Long Beach, CA, USA

problem #28

Aug 222011

Sonata 4-cyl

  • 760 miles
While braking hard to avoid a coyote, vehicle pulled hard right even though I was trying to steer left. Was pulled off road to the right and hit a driveway. Caused extensive damage to under carriage and bumper. Notified dealership of the issue while vehicle was repaired at the same dealership I purchased vehicle from. At the end of September 2011, I received an E-mail from Hyundai blue link that there was an issue with the ESC (electronic steering control). Brought the vehicle to the dealership and was told that it was an error with the blue link system. A month later, another E-mail, took car back to dealership, they performed diagnostics and a clock wheel sensor was dead in the steering column. The ESC adjusts pressure to the brake calipers in an attempt to maintain the vehicle in the same direction before braking. Was told by service manager that if a sensor was bad in the steering column, it would affect the braking and could have caused the vehicle to improperly apply braking pressure thus pulling the car off the road. Contacted insurance company and they were pursuing Hyundai about this issue.

- Midland City, AL, USA

problem #27

Apr 212012

Sonata 4-cyl

  • 25 miles
2012 Sonata will not drive straight, it pulls to the left mostly but also to the right. Basically the car swerves all over the road, especially at higher speeds. I took it back to the dealership and they told me all foreign cars drive like this. They adjusted the tire pressure but that did not solve the problem. I do not feel safe driving the car. Hyundai issued a service campaign to fix the 2011 Sonatas for this exact problem, why can't they just do the same for the 2012S?

- Nashville, TN, USA

problem #26

Jul 102012

Sonata 4-cyl

  • 560 miles


Above 55 mph the steering is extremely hard. Small movements of the steering wheel cause large lateral movements of the vehicle requiring over steer to correct. At 55 mph and greater, the feel is like manual steering causing arm and wrist fatigue.

- Shepherdstown, WV, USA

problem #25

Apr 052012

Sonata 4-cyl

  • 4,000 miles
- main symptom. : unstable driving condition. 1. steering won't be perfectely centered after making turn ( both left and right) as much as 1/2 inches at any speed. 2. easely wandered even after manually centered. It has a driver make adjustments constantly. Simply, my car doesn't go straight. In order to keep track, I need to keep making steering adjustments at any speed. I feel like unstable, wandering on highway. I visited dealer, issued case to Hyundai customer center. But dealer said there is no solution (they did their best), customer ctr. Said there is no safety issue.(not sure but seems like they noticed) since my 20 more yrs driving. This is the most ridiculous experience. Whatever they said, this is definitely safety issue. Please check it out.

- Cary, NC, USA

problem #24

Jun 092012

Sonata 4-cyl

  • miles
After purchasing the car new in Sept of 2011, we received notice from Hyundai advising of recall due to pulling whiling driving. We contacted the local dealer multiple times and were advised they were waiting on the technical specification on how to fix the problem. This has continued since November of 2011. The driving condition of the car has continued to decline and has even caused the front two tires excessive wear. The front tires already need replacement. The car drifts off to the right severely when you release the steering wheel, causing fatiguing of the arms due to continued correction of the steering.

- Valdosta, GA, USA

problem #23

Apr 012012

Sonata 4-cyl

  • 50 miles


The vehicle wanders at highway speeds. It is not suitable for highway driving as it is very fatiguing to drive any distance on the highway. I am constantly fighting with the steering to stay in my lane. Most of my driving is on the highway and this problem is very much a safety concern.

- Jupiter, FL, USA

problem #22

Mar 222012

Sonata 4-cyl

  • 600 miles
Purchased Mar 15 2012 and 1st highway driving was Mar 22, 2012. At approx 50 mph and greater vehicle wanders enough from left to right to require constant correction to keep it from going over center line or off side of road. If I adjust steering to left vehicle continues to left requiring an immediate adjustment to right which causes vehicle to continue to right, etc, etc, etc. No accident so far. However, have gone over center line and off side of road periodically. Bottom line... my wife and I are concerned about our safety driving this vehicle. Will email info to dealer..

- Wilmington, NC, USA

problem #21

Apr 022012


  • miles
2012 Hyundai Sonata. Consumer writes in regards to vehicle drifting while driving

- Washington, DC, USA

problem #20

Jan 022012

Sonata 4-cyl

  • 10 miles
Purchased 2012 Hyundai Sonata in December of 2011. Steering feel is extremely light/loose, especially at highway speeds. Car wants to wander from side to side and constant incremental steering adjustments are needed by the driver to keep the vehicle tracking straight. Creates a danger if over-steer is applied by driver during an adjustment in an effort to keep car straight. Have heard that many owners are having the same problem.

- East Meadow, NY, USA

problem #19

Sep 122011

Sonata 4-cyl

  • miles


Vehicle does not track straight, pulls to the left or right. Purchased car 9/10/12. Earliest appointment to returned to dealer 9/22/11. Tech. Reset tire pressure. He drove vehicle and verified complaint. Track balance -tracked for 17 seconds. Contacted dealer again but had to leave for Florida. Went to orlando dealer Jan.3, 2012. They indicated NJ dealer replaced both tie rods, performed alignment, recalibrated steering, checked tire pressure. No change in performance. Constant corrections are needed to keep vehicle in proper direction. Difficult to control at any speed. Contacted NJ dealer[xxx]) numerous times to restate that this car is not safe to drive. Returning to the dealer April,2012 to request replacement. This car not safe to drive! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hamilton, NJ, USA

problem #18

Mar 062012


  • 2,000 miles
The contact owns a 2012 Hyundai Sonata. The contact stated that while driving approximately 50 mph, the vehicle began to unintendedly wander into the next lane. The vehicle was taken to an authorized dealer twice for the same failure. The four tires were rotated and a wheel alignment was performed. The failure persisted and became progressively worse. The technician stated that the failure was a manufacturer's defect and they were unable to provide a remedy. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.

- Brooklyn, NY, USA

problem #17

Sep 182011

Sonata 4-cyl

  • miles
2012 Sonata ltd 2.0T - steering is difficult to control at random times and at various speeds. However, it is especially noticeable at highway speeds. Car pulls in both directions but mainly left. Must keep steering wheel turned slightly to the right most of the time to keep the car straight at highway speeds.

- Grove City, OH, USA

problem #16

Mar 152012


  • 197 miles
Vehicle does not track straight. Pulls to the left or right at any speed. Particularly after making a left or right turn, either as a lane change or a proper turn. Took it to the dealership after the second week of ownership and had them test the car. They informed me that nothing was wrong, and maybe the issue was torque steer. I told them that I know about torque steer and that it was not the issue. They said everything looked good after their tech and service manager took it out for a test drive. I will be going in tomorrow for a second look at the vehicle because it seems to be getting progressively worse.

- Maple Shade, NJ, USA

problem #15

Mar 092012


  • 200 miles
Recently purchased 2012. The car only has 600 miles on it. Steering is very hard to control. The car runs off the road if you dont pay attention. It is extremely hard to control on the highway. In order to keep control of the car you must constantly steer the vehicle from side to side. The car goes to the right and then will immediatly go to the left. This car is unsafe.

- Rising Sun, MD, USA

problem #14

Jan 092012


  • 250 miles
The contact owns a 2012 Hyundai Sonata. The contact stated that the steering wheel would move from left to right abnormally when driving at any speed. The steering became hard to control and caused the vehicle to swerve out of the lane in which the contact was traveling. The vehicle was taken to the dealer several times for the failure. The dealer performed an alignment twice but failure was not corrected. The steering continued to pull from side to side. The manufacturer was made aware of the failure and advised the contact that the vehicle was safe to drive. The vehicle was not repaired. The failure mileage was 250 and the current mileage was 2,000. Updated 03/21/12 the consumer stated the steering wheel does not move if she holds it straight. However, the vehicle does go to the left and right on its own. While driving, the consumer stated constant corrections are needed to keep the vehicle in right direction. Updated 03/23/12

- Ocracoke , NC, USA

problem #13

Sep 052011

Sonata 4-cyl

  • 100 miles
Erratic steering pulls lft or right mainly right brought in 3X still not fixed.

- Jamaica, NY, USA

problem #12

Jan 102012


  • miles
Bought from dealer, new car, 7miles on odometer. Car does not steer or track straight and pulls to the right, came with 16" wheels and tire pressure is to factory specifications. Car did have 18" wheels prior to sale but did not want to pay the extra $1000 for this option. Took car to dealer to correct alignment issue, they confirmed and installed a camber kit to the left front wheel assembly. Car tracking right corrected; however, it now wanders left and right requiring continuous small (1/4 inch) corrections to steering input every 5 -10 seconds to drive straight. This causes fatigue in driving long distances due to the amount of precision and concentration needed to continuously make steering corrections required to keep car driving straight.

- San Jose, CA, USA

problem #11

Sep 102011


  • 700 miles
The contact owns a 2012 Hyundai Sonata. The contact stated that the power steering failed while driving 45 mph. The steering wheel independently turned left and the contact was unable to control the steering, lost control of the vehicle and crashed into a light pole. The vehicle was towed to the dealer where a diagnostic was performed but the test did not generate a failure code. The vehicle was not repaired. The failure and the current mileage was 700.

- Boca Raton , FL, USA

problem #10

Aug 152011

Sonata 4-cyl

  • 201 miles
As soon as I started driving my new 2012 Hyundai Sonata, I noticed that it was pulling to the right. The first time I brought it back to the dealer, they cross rotated and balanced the tires, and adjusted the tire pressure. I was told the technician retested vehicle operation, that the tracking was okay, and no further action was required. The minute I left the dealership, however, the car was still drifting to the right, exactly as it had been when I brought the car in. When I brought the car back the second time, the service manager said that they performed an alignment inspection and found camber settings out of adjustment. To resolve the issue, they installed camber bolt kits to get settings into specs. When I left the dealership this time, I noticed that the pull seemed less hard, and the drift took longer, but it ultimately drifted to the right again. I went back and spoke to the service manager who said that it is possible that road crowing is now causing the drift, and that I should continue to drive the car to evaluate. If I still feel there is a problem, they will have the technician test drive the car with me present.

- Melbourne, FL, USA

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