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really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
38,330 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Hyundai Sonata steering problems

steering problem

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2012 Hyundai Sonata Owner Comments (Page 6 of 6)

« Read the previous 20 complaints

problem #17

Sep 182011

Sonata 4-cyl

  • miles


2012 Sonata ltd 2.0T - steering is difficult to control at random times and at various speeds. However, it is especially noticeable at highway speeds. Car pulls in both directions but mainly left. Must keep steering wheel turned slightly to the right most of the time to keep the car straight at highway speeds.

- Grove City, OH, USA

problem #16

Mar 152012


  • 197 miles
Vehicle does not track straight. Pulls to the left or right at any speed. Particularly after making a left or right turn, either as a lane change or a proper turn. Took it to the dealership after the second week of ownership and had them test the car. They informed me that nothing was wrong, and maybe the issue was torque steer. I told them that I know about torque steer and that it was not the issue. They said everything looked good after their tech and service manager took it out for a test drive. I will be going in tomorrow for a second look at the vehicle because it seems to be getting progressively worse.

- Maple Shade, NJ, USA

problem #15

Mar 092012


  • 200 miles
Recently purchased 2012. The car only has 600 miles on it. Steering is very hard to control. The car runs off the road if you dont pay attention. It is extremely hard to control on the highway. In order to keep control of the car you must constantly steer the vehicle from side to side. The car goes to the right and then will immediatly go to the left. This car is unsafe.

- Rising Sun, MD, USA

problem #14

Jan 092012


  • 250 miles


The contact owns a 2012 Hyundai Sonata. The contact stated that the steering wheel would move from left to right abnormally when driving at any speed. The steering became hard to control and caused the vehicle to swerve out of the lane in which the contact was traveling. The vehicle was taken to the dealer several times for the failure. The dealer performed an alignment twice but failure was not corrected. The steering continued to pull from side to side. The manufacturer was made aware of the failure and advised the contact that the vehicle was safe to drive. The vehicle was not repaired. The failure mileage was 250 and the current mileage was 2,000. Updated 03/21/12 the consumer stated the steering wheel does not move if she holds it straight. However, the vehicle does go to the left and right on its own. While driving, the consumer stated constant corrections are needed to keep the vehicle in right direction. Updated 03/23/12

- Ocracoke , NC, USA

problem #13

Sep 052011

Sonata 4-cyl

  • 100 miles
Erratic steering pulls lft or right mainly right brought in 3X still not fixed.

- Jamaica, NY, USA

problem #12

Jan 102012


  • miles
Bought from dealer, new car, 7miles on odometer. Car does not steer or track straight and pulls to the right, came with 16" wheels and tire pressure is to factory specifications. Car did have 18" wheels prior to sale but did not want to pay the extra $1000 for this option. Took car to dealer to correct alignment issue, they confirmed and installed a camber kit to the left front wheel assembly. Car tracking right corrected; however, it now wanders left and right requiring continuous small (1/4 inch) corrections to steering input every 5 -10 seconds to drive straight. This causes fatigue in driving long distances due to the amount of precision and concentration needed to continuously make steering corrections required to keep car driving straight.

- San Jose, CA, USA

problem #11

Sep 102011


  • 700 miles


The contact owns a 2012 Hyundai Sonata. The contact stated that the power steering failed while driving 45 mph. The steering wheel independently turned left and the contact was unable to control the steering, lost control of the vehicle and crashed into a light pole. The vehicle was towed to the dealer where a diagnostic was performed but the test did not generate a failure code. The vehicle was not repaired. The failure and the current mileage was 700.

- Boca Raton , FL, USA

problem #10

Aug 152011

Sonata 4-cyl

  • 201 miles
As soon as I started driving my new 2012 Hyundai Sonata, I noticed that it was pulling to the right. The first time I brought it back to the dealer, they cross rotated and balanced the tires, and adjusted the tire pressure. I was told the technician retested vehicle operation, that the tracking was okay, and no further action was required. The minute I left the dealership, however, the car was still drifting to the right, exactly as it had been when I brought the car in. When I brought the car back the second time, the service manager said that they performed an alignment inspection and found camber settings out of adjustment. To resolve the issue, they installed camber bolt kits to get settings into specs. When I left the dealership this time, I noticed that the pull seemed less hard, and the drift took longer, but it ultimately drifted to the right again. I went back and spoke to the service manager who said that it is possible that road crowing is now causing the drift, and that I should continue to drive the car to evaluate. If I still feel there is a problem, they will have the technician test drive the car with me present.

- Melbourne, FL, USA

problem #9

Sep 292011

Sonata 4-cyl

  • 1,000 miles
Three problems cropped up immediately or shortly after initial ownership. The car pulls to the right, and the steering wheel must be turned to the left of center to compensate when driving on a flat surface. Second, the sunroof area developed a loud creaking sound when the car is driven through a turn or over uneven road surface. Third, and most alarmingly, the cruise control intermittently fails to disengage when the cancel button is pressed. It also intermittently fails to engage when the set button is pressed. If the cruise control has failed to disengage, tapping the brake or pressing the main on/off button will cause it to disengage. However, the confusion that comes from the cancel button failure may lead to an accident. The dealer cannot replicate the problem during a short test drive and refuses to replace or test the electronic modules.

- Jeffersonton, VA, USA

problem #8

Sep 012011

Sonata 4-cyl

  • 40 miles
I have had issues with my Hyundai Sonata gls from day 1 (purchase date 8/31/11) with regards to the steering alignment. The car will either drift or pull to the right. I returned it for service 3 days after I purchased the car and they "fixed the alignment". I returned the car on 10/10/11 with the same problem and they told me that Hyundai recently issued a recall just a "couple of weeks ago" which I cannot find and that Hyundai has found a fix for this problem. They checked the alignment and said it was "spot on" and they did something to the tires. According to the service center this will fix the problem. The car still drifts to the right.

- Arlington, VA, USA

problem #7

Sep 252011

Sonata 4-cyl

  • 125 miles


At highway speeds I noticed a slight drift, car seems to be teetering on center and require lots of corrections to go straight. Feels ok at lower speeds.

- Virginia Beach, VA, USA

problem #6

Aug 132011

Sonata 4-cyl

  • miles
Have been in dealership 3 times for repair all 3 times car has been out of alignment. The car has a sharp pull to the right that can cause a very serious accident if you do not pay attention. I was by Hyundai dealership that they will not work on it and that they say it is in company specs. They told me not to take my hands off the wheel when I am driving.

- Ocoee, FL, USA

problem #5

Sep 052011

Sonata 4-cyl

  • 100 miles
Vehicle pulls to the right all the time. Dealer indicates alignment is ok per their alignment calibration machine but the mechanic acknowledges it is still pulling to the right. The frustrating part of all of this is that the 2011 Sonata we test drove also had the pulling to the right issue and the salesman just told us it needed an alignment.

- Cumberland, RI, USA

problem #4

Aug 222011

Sonata 4-cyl

  • 34 miles
Car pulls to the right start in the left lane on a five lane road it will be in the first lane in one city block had it back for service three times still the same.

- Virginia Beach, VA, USA

problem #3

Aug 292011


  • 100 miles
My brand new 2012 Hyundai Sonata pulls hard to the right. Took it in for repair, dealer said nothing was wrong. Left the car dealership and nothing was fixed. Still pulling hard to the right. I set another appointment to take the car back in.

- Sacramento, CA, USA

problem #2

Aug 092011

Sonata 4-cyl

  • 100 miles
Vehicle pulls right. Constant correction needed when driving. The slightest amount of crown slope makes it pull to the right. Even on a flat surface like a parking lot it will drive to the right.

- Quakertown, PA, USA

problem #1

Jun 302011


  • 200 miles
This is for a 2012 Sonata. Your options to select this make and model only showed 2011 as the option year. This complaint is for a 2012. I purchased a 2012 Sonata in late June. Technically this is the second one I purchased. I can explain it this way. The first one I bought had a horrible pulling issue. It pulled right aggressively. Before I took delivery I test drove it and had the salesman drive with me. Even he said, this is dangerous and not right. The dealership put it in the shop and they said they fixed it with an alignment. I test drove it again and it was even worse. I refused to buy that car. They found me another one. At first it seemed to drive fine on the test drive. I should have driven it more then a couple blocks. Same issue as the first one after I took delivery. The car pulled and still pulls right, especially at highway speeds. Border line dangerous on the highway. So, the dealership took it in again and worked the camber. It still pulls now it goes to the left or right and is very unpredictable. I have researched this on line. Edmunds forums, various Sonata columns, yahoo forums etc¿there are people all over the country having the same problem with the 2012 Sonata steering. Some Sonata techs say it's the same problem they had in 2011 when the recall was announced. This will be the third time this vehicle is in the shop and my frustrations driving it are high. It can be dangerous at highways speeds. Constantly having to correct the vehicles path.

- Katy, TX, USA

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