10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
3 / 1
Average Mileage:
18,481 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Hyundai Sonata steering problems

steering problem

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2013 Hyundai Sonata Owner Comments (Page 5 of 7)

« Read the previous 20 complaints

problem #41

Jul 182013

Sonata 4-cyl

  • 30 miles

A D V E R T I S E M E N T S

I have had my 2013 Sonata limited for two weeks. This is my third Hyundai vehicle after owning a 2011 Sonata limited and 2007 Santa Fe. The steering in the vehicle weaves from left to right (does not track straight) and control of the car is jeopardized by the smallest road Contour or gusts of wind requiring constant correction. As a result of the constant driving adjustments, IżżM experiencing fatigue and shoulder/neck soreness. Equally alarming is the lack of control is extremely noticeable on highways at increased speeds. I first noticed this weaving as soon as I picked up the car from the dealership. I did not drive the exact car previously because the dealer secured it from another dealership. I took possession of the car on July 18, 2013. Following my first extended highway driving experience in the new Sonata, I mentioned this to the dealership and had the car immediately serviced on July 31st (less than two weeks of having the car). According to the service team, nothing was wrong with the car. However, the following night while driving to and from a dinner the car was constantly weaving in my lane. Having previously owned two Hyundai vehicles, I know this weaving and lack of control was not an issue in my other Hyundai cars.

- Dallas, TX, USA

problem #40

Jun 012013

Sonata

  • 15,000 miles
Where do I start. This car has been more pf a pain than anything. After dealing with the steering sensitivity issue which resulted in new tires at 12000 miles, I now have a transmission issue that the dealer cannot diagnose. Beginning one month ago the car started making a loud whooshing noise eminating from the underside of the car. Thought nothing of it as I assumed that it was the new tires. Then came the transmission clunks after rapidly accelerating then decelerating. A couple of weeks ago the car, on several occassions, would clunk after starting and putting it into gear. Then the transmission would continue to shift hard through every gear, both during the upshifting and downshifting process for appx. 1.5 miles, then it would resolve itself. I also noticed that the car often fails to accelerate when attempting to overtake other vehicles. The car has been at the dealer for almost a week now and they are unable to determine what is causing this (cannot duplicate during test drives and no codes stored in the computer).

- Fairview Heights, IL, USA

problem #39

Apr 032013

Sonata 4-cyl

  • 13,294 miles
Vehicle wanders from lane to lane requiring constant correction. This condition causes fatigue when traveling at highway speeds. Vehicle driver can not take their attention off the road for more than a few seconds, especially in windy conditions or heavy traffic as the vehicle will wander. This causes premature tire wear tires must be replaced in as little as 10,000 miles and the cost is about 1K for all four tires. Problem two. Cruise control will not set or cancel must be turned off, or the brake depressed or the control buttons are inoperative pressing the cancel button does not turn off the cruise and if it does, after numerous attempts, the cruise will not reset.

- Goldsboro, NC, USA

problem #38

Jul 272013

Sonata 4-cyl

  • miles

A D V E R T I S E M E N T S

Steering system on Hyundai Sonata 2013 too loose. Feels like you are ice skating all over the highway; requires constant correction as it swerves from side to side. Wheel is overly sensitive to any touch. Requested dealer to adjust day two of ownership. No response from johnson Hyundai of cary nc.

- Garner, NC, USA

problem #37

May 202013

Sonata 4-cyl

  • miles
Cpsc: I1360329. 2013 Hyundai Sonata. Consumer stated the steering locks and she cant start the car. The consumer stated she was stranded twice, because she was unable to unlock the steering wheel. When she was able to unlock the steering wheel, and start the vehicle, it would run in a rough manner. The consumer also stated she injured here wrist, hand and arm, trying to unlock the steering wheel.

- Banning, CA, USA

problem #36

Jul 142013

Sonata 4-cyl

  • 20 miles
Ever since purchased this car on 7/14/13, have had difficulty in keeping the car going straight at all speeds. It tends to wander in both left and right. Have to keep holding onto the steering wheel tight constantly to avoid drifting into other lanes. Over long distance driving, this has resulted in driver fatigue which is a potential safety hazard.

- Cupertino, CA, USA

problem #35

Aug 162012

Sonata

  • 50 miles

A D V E R T I S E M E N T S

(today's date: 13july2013)..my 2013 Sonata le steering tends to wander on the road. It has since I purchased it in August 2012. The dealer says nothing is wrong; they can't really notice it. Yet I almost constantly need to make steering adjustments for small uncommanded directional changes particularly at speeds between 35 and 70 mph (it drives better at 80 mph). I seems worse on various road surfaces (smooth asphalt vs rough/oil aggregate surface vs cement etc.). I just recently became aware that this has been a problem for many 2013 Sonata owners. It adds to driver fatigue (tiring) and makes driving much less enjoyable, and even scary, particularly in heavy traffic at freeway speeds. If you become distracted for even just a moment, you could move into another lane (or car). In other words, you're constantly compensating, it's like your driving a motor boat where you're constantly adjusting the steering wheel. Also, the car has the worst tire noise of any car I have ever owned. The dealer says it's normal for this car.

- Converse, TX, USA

problem #34

Oct 112012

Sonata 4-cyl

  • 100 miles
Car will not center itself -if you turn wheel one quarter inch to left it will stay there and you have to bring it back to center same to the right -the car is very tiring to drive the constant correction of the vehicle to maintain a straight line is an accident waiting to happen-there are many complaints on internet and Hyundai says its the electronic steering -I have driven many cars with electronic steering and none them have had the wandering problem the Hyundai does please contact Hyundai about this safety issue -thx.

- Norwalk, IA, USA

problem #33

Jun 172013

Sonata 4-cyl

  • 250 miles
My first time at highway speeds noticed the vehicle was difficult to keep in a straight line. I had to continually correct the steering left and right to effectively adjust the track as vehicle tended to "wander" on its own. I don't notice this issue at lower around town speeds, but it is clearly present at highway speeds!

- Jenkintown, PA, USA

problem #32

Jun 102013

Sonata

  • 1,200 miles
Car pulls to the left and right and can't keep straight on the highway. Feels dangerous and unsafe! requiring constant corrections of the steering makes driving on the highway stressful.

- Cleveland Heights, OH, USA

problem #31

May 312013

Sonata 4-cyl

  • 12 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving approximately 40 mph, the steering wheel veered to the sides independently. The vehicle was taken to the dealer for diagnosis where the technician was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 12.

- Chautauqua, NY, USA

problem #30

May 212013

Sonata

  • 1,900 miles
Just bought a Hyundai Sonata 2013 that the steering wheel locks and I can't start the car. I need another person to turn the steering wheel because it locks so hard. I have been stranded twice where I needed help. Just today I hurt my wrist, hand and arm trying to start the car, it wouldn't turn needed help. Hyundai won't stand behind fixing it, they say it is the way it is designed. Had it in service a few times. I have a car that will not run. And when it does it has the roughest ride of any car I ever had, especially on the freeways. This should be a recall item. What do we do? [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Banning, CA, USA

problem #29

Dec 182012

Sonata 4-cyl

  • miles
I have noticed the following steering related issues from day one of my purchase. This is not related to electronic steering that is present in new cars as some dealers will claim. I have driven several other 2013 makes-Ford, Nissan and Toyota, all with electronic steering that do not display these problems whatsoever. The vehicle does not drive straight without correction by the driver. The car wanders all over the road. Steering does not self-center/return to center. Most vehicles have a center spot on their steering gear that allows the vehicle to comfortably steer in a straight line, especially when returning from a lane-change or a turn. Pulls to the left and/or right. The vehicle has a pronounced pull to the left and /or right while driving, requiring constant driver correction. Does not drive straight. As an overall, the vehicle requires constant correction by the driver to keep the vehicle going in a straight line. It's very dangerous and stressful to drive the 2013 Sonata. I urge the usdot et al to hold Hyundai motor company accountable for this faulty manufacturing and implement a recall that will force Hyundai to correct the issue. This action is imperative for the safety of all Hyundai Sonata owners.

- Phoenix, AZ, USA

problem #28

May 282013

Sonata

  • 1,900 miles
When the steering wheel locks after you turn off the car, a fair percentage of time you can't turn the steering wheel to start the car. It sometimes locks down so hard you need two people to turn it. I was stranded in 105 degree heat trying to get my car started, I am 86 years old if my son didn't come by I would have had serious problems. Hyundai verified that there is a problem with turning the steering wheel to unlock the car to start it but they all do it. I have a car now I can't drive. We want our money back. Safety issues that should instill a recall on this steering problem.

- Banning, CA, USA

problem #27

Sep 012012

Sonata

  • 300 miles
I purchased my 2013 Sonata ltd with standard engine 08/17/12. After the first 300 mi or so I noticed while driving at any speed the vehicle "drifts", which requires constant steering correction to maintain a straight line. The faster the vehicle is traveling the more prominent the drifting, so at highway speeds this can become tiring, which could cause loss of control momentarily, with severe consequences. This vehicle is designed with electric steering that functions normally for turning but there is an inherent design error in the steering control that allows there to be physical "play? in the steering wheel. This ?play? is similar to autos that have many miles on them. They would have rack to pinion wear or bad steering bushings causing a gap in the steering movement left and right from center. The Sonata's ?gap? also occurs when the steering is off center during vehicle turning and has to be passed through to keep the vehicle on track. The gap on the Sonata is about 1/3?. this causes the "drift". by contrast, I also own a 2013 Hyundai elantra with conventional power steering and there is absolutely no play in the wheel, thus the vehicle goes exactly where pointed without drift. In va. Where I live, given a scenario where the vehicle was older and going through a standard annual inspection, this steering ?play? would cause the vehicle to be rejected as having a safety issue, which would be required to be repaired. The NHTSA should without delay require Hyundai to recall and repair this issue by removing the steering ?play?. how many owners does it take who actually complain before action will be taken" I would Venture a guess that this issue affects every Sonata of this design. I noted this same problem being reported in previous years of this design after the recall with some reports describing potential accidents. That's a lot of cars!

- Midlothian, VA, USA

problem #26

Mar 252013

Sonata 4-cyl

  • 100 miles
Can't keep car going in straight line. Constantly have to correct steering, but can't keep car from wandering into other lanes. This is either going to cause an accident in close places or provoke a police stop for drunk driving. I now have 3,117 miles on the car, and it is dangerous to drive at highway speeds. This is worse in Florida due to the 70 mph on interstate I 75. Uncontrollable at legal speeds. Found that Hyundai had this problem on 2010 models. Why doesn't NHTSA do something about the new models they are building.

- Punta Gorda, FL, USA

problem #25

May 272013

Sonata 4-cyl

  • 75 miles
Car drifts left and right. Constant need for correction.

- San Antonio , TX, USA

problem #24

Mar 052013

Sonata 4-cyl

  • 18,000 miles
Lots of play in the steering driving at slower speeds in rural areas. On the highway the steering pulls in both left and right at different times, not like an alignment issue that it would pull to one side or the other. I called my dealership service dept and they say that they have not had any complaints regarding this issue. My tires have barely any tread on them from 18,000 mi to now which it has only 23,000 miles on it. I need new tires before it will pass inspection. There is definitely a problem!

- Mifflintown, PA, USA

problem #23

May 012013

Sonata

  • 150 miles
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving approximately 65 mph, the vehicle would not steer in the desired direction and wandered out of lane. The failure occurred numerous times when driving over 45 mph. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 150.

- Columbus, OH, USA

problem #22

Sep 282012

Sonata

  • 200 miles
This is an update to my complaint filed a couple of weeks ago. Just a heads up for all of you that do not like the awful steering sensitivity of the 2013 Sonata gls. I was able to get my dealer to change the steering sensitivity to sport mode which they say will tighten it up.

- Fairview Heights, IL, USA

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