Our 2015 Hyundai Sonata has made a clunking sound when accelerating or slowing down. We took our car to Brandon Hyundai and explained the problem. They had our car for 1 day and said a motor mount and a transmission mount were faulty. They said they did the repairs and that it was covered by warranty. Within a few days the car was making the same sound and we returned it to Hyundai. The next day the car repair was "completed". Again they said it was a motor mount and it was repaired at no expense since it was covered by warranty. The noise returned and we will schedule another appointment to hopefully fix the problem. Our Sonata has 97000 miles on it and we think Brandon Hyundai may be stalling until the warranty runs out. Our family has bought 5 new Hyundai's in the last 10 years and have been very pleased with the cars. I don't blame the vehicle, just the dealer's service department. RVE

- Valrico, FL, USA

Alternator tensioner bracket broke, causing the alternator to hang loosely, which caused the car to gradually lose electrical power to all accessories and safety equipment due to the serpentine belt being loose from the broken bracket. During traveling immediately before failure, the battery warning light illuminated on the dash panel, going on and off intermittently. Thereafter, I began losing control of all my electrical safety features, including power steering, blind spot detection, lane departure warning, forward collision warning system, and eventually power to my entire vehicle as the battery was drained of all charge. At the time of events, my family of 4, including a 2 year old and a 10 week old, were all occupants of the vehicle. With the power of the vehicle declining, the power steering was activating/deactivating intermittently causing the car to jerk one way or the other unexpectedly. Had we remained traveling on the highway at highway speeds, our safety would have been greatly compromised from the unexpected power failure to all electrical safety features. The vehicle and fractured tensioner bracket have not been inspected or confirmed by dealer or independent service provider as the vehicle is not drivable. The broken tensioner bracket is apparent and indisputable.

- Huntertown, IN, USA

I had 26,661 miles on my vehicle and took it to V-Tech Auto (Lake Forest, Ca) for brake service on 12/11/21 when I was told by the Manager Adele that my front axle was leaking grease and needed to be replaced. My wife-€™s vehicle (same 2015 Hyundai Sonata SE with 54k miles) was found to have the exact same issue by another repair shop Pep Boys in Lake Forest, CA on 10/23/22 (reported today, please see her complaint Vin# 5NPE24AF7FH18963). Adele from V-Tech stated that my front axle (CV Axle) needs to be replaced because it is leaking grease. I called to Hyundai Motor America this week because we have had in the past several other vehicles varying makes (Honda, Toyota, and Mazda) but never in hundreds of thousands of miles driven was such a repair ever needed. Now both of our vehicles with exceptionally low mileage need to have the front axles replaced. The Supervisor Justin (Hyundai Motor America, Fountain Valley, CA) on 11/2/22 gave me a case number 20531055 and stated that I will receive a call back from a case manager, today (11/4/22) I received the called back from a case manager Cierra. Her position is the same as the first phone call to their customer service a couple days earlier, is that we pay for the diagnostic (*$179) and repair (*$1140 each vehicle, diagnostic deducted if work is done there) at only a Hyundai Dealership and maybe after the fact they will make a -€œGood Will Reimbursement-€, but they will not approve that beforehand and may not approve it at all thereafter. Though there is a 5-year warranty or 60K whichever comes first, these repairs are not covered because 5 years has elapsed though under the 60k mileage, nor is it covered under their extended 10-year warranty. The estimate for their work was provided over the phone by *Tuttle Click Hyundai of Irvine (Irvine, Ca), their repair however is for a remanufactured part (Pep Boys is for a new) about $400 more per vehicle. We shouldn't have to pay for manufacturer's defects.

- Irvine, CA, USA

I have approximately 54k on my vehicle and took it to Pep Boys (Lake Forest, Ca) last week for oil change. They state that my front axle (CV Axle) needs to be replaced because it is leaking grease. They state their replacement is a brand-new part. Less than a year ago my husband took his car to V-Tech Automotive who cited the same repair for his vehicle, the same year, make, and model (2015 Hyundai Sonata SE, Vin# 5NPE24AF6FH205523), at that time his vehicle had only 26,661 miles. My husband called to Hyundai Motor America this week because we have had in the past several other vehicles varying makes (Honda, Toyota, and Mazda) but never in hundreds of thousands of miles driven was such a repair ever needed. Now both of our vehicles with exceptionally low mileage both need to have the front axles replaced. The Supervisor Justin (Hyundai Motor America, Fountain Valley, CA) on 11/2/22 gave him a case number 20531055 and stated that he will receive a call back from a case manager, today (11/4/22) he received the called back from a case manager Cierra. Her position is the same as the first phone call to their customer service a couple days earlier, is that we pay for the diagnostic ($179) and repair ($1140 each vehicle, diagnostic deducted if work is done there) at only a Hyundai Dealership and maybe after the fact they will make a -€œGood Will Reimbursement-€, but they will not approve that beforehand and may not approve it at all. Though there is a 5-year warranty or 60K whichever comes first, these repairs are not covered because 5 years has elapsed though under the 60k mileage, nor is it covered under their extended 10-year warranty. The estimate for their work was provided over the phone by Tuttle Click Irvine (Irvine, Ca), their repair however is for a remanufactured part (Pep Boys is for a new) about $400 more per vehicle. We are not inclined to pay exorbitant pricing or at all for design defects.

- Irvine, CA, USA

My battery, oil and check engine light came on. The car would not start, took it to the dealer they had my car 3 weeks and they said they couldn-€™t pull any codes because it started up. However, they did charge the battery. I drove the car a few day and the same thing Happened where the same codes came on and car wouldn-€™t start. I had to find a ride to work and when I got home and started the car it started right up. I have also read plenty of reviews claiming this same things has happened to them.

- Fairborn , OH, USA

on aug 18 i was driving on the interstate at 80 mph, suddenly i could no use my gas pedal it lost power, the engine and oil flashed lucky i was able to get my car pulled over out of harms way and called a tow truck, i had it towed to my nearest Hyundai dealership, on september 22 my car was denied for engine replacement due to me being the second owner, i've only had this car a year, i would like to warn any one with a Hyundai to take caution because their is no warning signs until it happening.

- Ringgold, GA, USA

The issue is with the hybrid system, which malfunctioned and apparently ruined the rest of the car. The damaged components are adding up to over 75% of the car's value. The vehicle slowed and stopped suddenly on a busy road when the issue started. Currently, it has been inspected by two different shops and they have both given me the same diagnosis.

- Mount Holly, NJ, USA

I would like to start by saying I love my Hyundai. I love the way it drives. It is a 2015 Hyundai Sonata Limited, my only means of transportation. My main concern is my vehicle was made without an engine immobilizer which makes it very easy for thieves to steal my car, by removing part of the steering column and using a USB charging cable. And to add to this problem, if a thief was to break a window to gain entry in the vehicle, the window is not part of the car-€™s alarm system. I am aware of a lot of Hyundai vehicles being stolen due to this problem. On or about 08/16/2022, I contacted Hyundai Customer Care Main Office and the gentleman I addressed this problem to said Hyundai was supposed to be making a kit available for purchase in October 2022, with a price range of $100+ through $200+. I am upset because 1) I don-€™t feel like I should have to purchase this kit out of my pocket because it is not my fault Hyundai made my car this way and I wasn-€™t aware of this at the time of purchase and 2) I work a $10 an hour job and cannot afford this kind of purchase. I feel like Hyundai should foot the bill for this kit. I work in an area where car break-ins happen fairly often. Car break-ins happen a lot in the Fayettville NC area. I am very concerned and pray and trust Hyundai will address my concerns and will work toward a resolution for me and other Hyundai owners. Please let me know what Hyundai can do about this. Thank you in advance for taking care of this matter! Sincerely, Virginia Phelps

- Hope Mills, NC, USA

2 recalls were found on my car and a service campaign. After taking my car to a couple auto shops, within 2 years my car has had the same repair issue involving P010 & P011 codes. After researching and finding there was a service campaign and 2 recalls, I decided to take my car to the dealership due to address the recalls. I took my car in on 8/1 and had a full inspection done on my car. Outside of the normal wear & tear, I was advised that the ECVVT cap was installed incorrectly, that it was leaking oil. I was told that cleaning the oil & reinstalling the cap would correct the problem, it didn-€™t and I-€™m out of additional money ($562) and the problem is reoccurring. I-€™ve called several times recently, as well as one of my mechanics, hadn-€™t received a return call not until I filed a BBB complaint. It seems they are not honoring or even considering the service campaign (ECVVT Seating issue) and it is my belief, will continue to send me in circles to pay more money. A full inspection was done on my car, wasn-€™t nothing major but my engine light came back on in route home. I called the advisor and he couldn-€™t give me a definitive response as to when I could bring my car back & get it checked again. I wanted another appointment time so that I wouldn-€™t be inconvenienced by sitting at the dealership all day until they decided to check or get to my car again. It took me almost a month to get the 8/1/22 appointment. The staff I spoke with has tried to convince me that the issue with my car has nothing to do with the recalls or the ECVVT service campaign, I disagree especially experiencing the repeated P010 & P011 codes. One of the recalls also was for the ECM.

- Chicago, IL, USA

My car was a 2015 Hyundai Sonata that was stolen off a well lit street in Milwaukee two days ago. The car was locked with the alarm activated. I feel violated and my safety was at risk and the company knows about the safety issues of these cars and have done nothing about it.

- Hebron, IL, USA

Vehicle suddenly lost power while in operation. Vehicle was in motion approaching an intersection. When left turn indicator was activated, all lights on the instrument panel illuminated, the engine shut off, and power steering was lost all while the Vehicle was in motion approaching a intersection with stop sign. Vehicle was able to stop before entering the intersection, but would not start again and we were stranded in the middle of the road. Electrical systems appeared to be working. Battery and alternator are functioning normally. After Vehicle sat for 20min, it then was able to start and moved out of the road to a safe location. Vehicle was towed to mechanic that confirmed Battery health and alternator functioning. Vehicle was then taken to dealership for recall 210 safety repair. Dealership service unable to determine cause for loss of power while Vehicle in operation. No explanation, offer of additional service, or remedy has been offered despite requests. I do not feel it is safe to operate this vehicle in the absence of information related to the sudden loss of power during normal operation. Had this occurred in another setting with more traffic or less room for safely coasting to a stop, serious injury or worse could have resulted. The vehicle is still eligible for the 10yr 100k mile powertrain warranty and I am the original owner. We do not feel we can safely operate this vehicle and need guidance on how to proceed with pursuing a remedy to the situation from the vehicle manufacturer.

- Burlington, NC, USA

First I backed up into a pole, because the warning sensor did not warn me. Even while changing lanes it doesn't always warn..The panoramic sunroof detached while driving. I had to pull over. I had to put car in shop for just about a month. And then had to return it because the engine light came on. I have had to take it to the shop several times and I've only owned a year. My navigation never worked. Won't update. And blue link doesn't work right. Even though I pay it out of pocket. And now for no reason it smells like gas badly. Can't take it in because it's my only car and they never have a loaner or rental available. I've been to several hyndai dealerships.

- Banning , CA, USA

The sunroof exploded while driving on the highway showering the vehicles behind me with glass causing drivers behind me to swerve and or change lanes violently. The explosion was so loud that it caused me to brake hard and to swerve. Hyundai has acknowledged the problem and issued an extended warranty on the sunroof which they are not honoring. My car was inspected by the glass company that repaired the sunroof and after the work was completed, by a Hyundai dealership. There was no warning. The sunroof just violently exploded nearly causing me to loose control of the car. Fortunately I had the sunroof visor closed which kept glass from hitting me and very possibly a loss of control of the vehicle. Can you help me to get Hyundai to honor their warranty?

- Frisco, TX, USA

The powered driver seat returning from a reclined position can get stuck in the recline position for some unknown reason. The seat motor, electrical wiring system and the switch have all been examined and replaced and yet for some unknown reason it continues to occur. Two different mechanics thought it was the switch for the seat being faulty but its been replaced twice and still this issue can occur where the seat after reclining any amount the seat will remain in that recline position for an extended period of time (multiple days) and can if reclined completely, remain in the full reclined position unable to return in the direction so as to raise it to a normal seated position. The seat switch will only recline but will not return back to the seated position to any degree. All of the other swithces and buttons with the drivers side seat continue to remain operational and work even when the seated position direction does not function. To operate a vehicle in the fully reclined position is dangerous as you have no back support while driving, there is also no whiplash protection or support in the event of a collision. It can also impair the drivers ability to reach the pedals or operate the vehicle properly. It also makes the seat behind the driver unusable. Further adding to the danger the seat has no manual options and therefore is unable to be manually returned to the seated position, thus once it is reclined back it remains stuck in that position until the switch begins to function again or the seat is removed. There are no warning lamps or indicators and the seat continues to properly function in the recline direction. Only upon trying to return to a seated position is there any indication of an issue. This has happened at least 3 times in the past year. Repair shops have examined the electrical wiring and the switch and cant seem to keep it from happening

- Elizabeth, NJ, USA

Anytime the car needs a repair on something (fuel pump, inhibitor switch, etc.) in the middle of driving the car will flash "hybrid system warning safely stop and do not drive" and then either slow to 40mph then die, or just die completely. This has happened 3 times before I took it in to be fixed. A few months later, it happens again. It doesn't matter what is wrong with the car, the car just senses an issue and dies in the middle of driving. Very unsafe!

- Jackson, MI, USA

The biggest problem is that the oil is going into the spark plugs this started happening approx 1 year ago and I have been complaining about this to Hyundai to the B.B.B. and the Attny Generals office I am told to take it too hyundai dealership whenI mentioned they will charge me to tell me what I have already been told I was told by Hyundai they can not control there own dealership"?" Keep in mind I still owe on this vehicle and have not owned it for even 5 years...The paint is coming off all over the vehicle and the seat belts do not retract as they are suppose too! This is not the first Hyundai Sonata I have owned but it still has existing problems and family and friends have the same problems, Please help to get this fixed!!Thank you Vehicle was purchased in Danvers,

- Salem, NH, USA

-€œHybrid System Warning-€ 2 years ago last fall I was out of town & received the above warning - car would not start - car had to be towed - cost was over $500 - repair was a battery - paid out of pocket I believe but all this can be pulled from dealership on memorial in tulsa ok Last fall same thing happened - car would not start with same warning light - towed again & besides being out the tow bill all was repaired I keep getting this alarm that randomly flashes on my screen since last oil change (I asked dealership to research reason for alarm & they found nothing) while driving. I dont want to get stranded again & just want it fixed!!!! I have no where else to turn but to submit a report to hopefully get someone to research this for me. If you need documentation I can get something printed from dealership.

- Sand Springs, OK, USA

My car has been stalling, hesitating and sometimes I feel the engine shake when using the gas. I brought my car to the dealer to have the most recent recall fixed and asked them to diagnosed what else was going on with my car. They told me the stalling was just due to the recall. However, the very next day my car was acting up again. Additionally, the car at times will accelerate when I am not pressing on the gas. I don't think I need to go into detail about how my safety and the safety of others is compromised when you have a car that accelerates on its own. Lastly, there is no check engine light on. This has been ongoing for several weeks.

- Lutherville- Timonium, MD, USA

I was driving the car and it basically shut down and wouldn-€™t accelerate and wouldn-€™t crank in the middle of a highway ! And don-€™t know what the problem could be the car will not start now

- Griffin , GA, USA

Hello, the hood latch / wire / assembly on this make, model has an issue. It gets stuck during the colder months when trying to open the hood. After you pull the latch inside the car; you have to use your finger nails or sometimes a plastic item to pry the hood open and it works almost every time. During warmer weather, the hood opens normally after pulling the latch inside. This is a safety issue. I had and sold a 2016 Hyundai Sonata SE that had the same issue and a buddy of mine also with a 2015 Hyundai Sonata SE had the same problem. Many service technicians at Hyundai said it-€™s a known issue.

- Clifton, NJ, USA