This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving on the highway at approximately 65 mph. Suddenly heard a knocking sound from the engine. Accelerator lost any power and could not drive. Check engine light, oil light came on. Had to pull off the side of major interstate without any forward power.
I was driving on I-15 in a 80 MPH road in holiday traffic, when suddenly my engine just shut off. I was lucky to squeeze through 2 diesels and onto the shoulder. I only had about 1 foot between my vehicle and passing vehicles. I had my daughter in the car and we were lucky to not have been in a major accident. I tried to restart the Tuscon and it shook and made a horrible banging / pounding sound but didnt turn over. It was towed to Goodyear in Cedar City. They stated it was an engine failure. I contacted Hyundai and they told me I had to get it to a Hyundai dealership. It was towed to Findlay Hyundai in St. George Utah where they confirmed the engine had failed. It only has 106K miles. There was no warning, no indication of issues. I had kept up on maintenance and never had any issues with the vehicle during my time owning it. I am not being compensated in any way. I had someone else pick us up and continued home. I do not have any documentation from the dealership or Goodyear since I was on my way home from vacation.
Recall 181 - failure to complete repairs (defective oil pan seal/switch) as requested by owners, that resulted in a catastrophic, high speed stall, loss of control and engine failure. On Mon May 17, 2021 at 4pm EST our 23 year old daughter and 3 of her college graduate girlfriends were driving from Atlanta to Charleston, SC (65-70 mph) on Hwy I-26 when suddenly & without warning her 2013 Hyundai Tucson engine started knocking, smoking and ultimately exploded throwing a piston through the engine block creating a huge hole and completely seizing up. She couldn't see due to the intense smoke, lost control of the car but thankfully was able to steer it to the roadside. As the girls struggled to get out they saw fire underneath the car and highway shoulder. They called 911. By the time the fire dept arrived, the fire had diminished but not before terrifying the 4 girls that the gas tank might explode. Our daughter & friends were completely frantic stranded on the side of a major hwy. After approx 1 1/2 hours, a County Sheriff drove by and stopped to assist. He took them to the next exit to wait for the tow truck. The vehicle was towed to Hyundai of North Charleston and inspected discovering a large gaping hole in the engine block. We had to pay $599 to have the car shipped back to Atlanta on Mon May 25th. On Thurs May 27, 2021, we went to Rick Case Hyundai in Roswell, GA and met with the GM. It was his service center involved in our attempts on Jan 6, 2021 to get the car repaired as per Hyundai Recall 181 instructions. We were told their was a national shortage of parts, received only an oil change and left driving a totally unsafe car which ultimately could have resulted in serious injuries or even loss of life to 4 young women. The dealership should not have allowed the car to be driven and a loaner car provided until repairs completed. The 2013 Tucson is available for inspection upon request as it is a nonrunning, engine completely totaled, vehicle.
I was driving home from dinner on May 1, 2021 on us highway 75 traveling North my check oil light came on and then moments later the engine light came on and the battery light came on, all lights were flashing in my dashboard I pulled over and within seconds my car was engulfed in flames. I escaped with my life!
The contact owns a 2013 Hyundai Tucson. The contact stated while driving 70 mph, the vehicle stalled. The vehicle failed to restart and was towed from the scene by aaa. The contact stated that several unknown warning lights were illuminated. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not yet repaired. The manufacturer had been informed of the failure and informed the contact that the VIN was not under recall. The contact referenced an unknown recall as the cause of the failure. The failure mileage was approximately 100,563.
- Lewisville, TX, USA
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I was driving at high speed of 55 mph and experienced a high-speed stall on my 2013 Hyundai tuscon. I heard a knocking sound and then all my lights came on (oil, engine, etc.). I was so scared and made it to the shoulder safely. Thank god. I tried to start the car but it wouldn't start. I also, saw smoke so I didn't know what was happening. So I was stranded on the highway and called a tow truck and they towed me to the mechanics shop in my town. The mechanic stated to me that there is oil leaking underneath and that my engine is shot! I have always taken very care of my vehicle, I still have two years of car payments on it! he said it looks like a rod broke and there is a hole in my engine! also, some kind of metal debris in my oil. So glad I am safe and my 9 year old daughter is safe. I am so upset. Very scary situation. Stay safe with these vehicles everyone. Not good...
Engine started making lots of blue smoke and strange noise. No warning light. Took to mechanic shop who said this was probably due to Hyundai recall. Took to dealer on fri 3/12/2021 who booked it in. Going for short trip to shops on sat 3/13 lots of blue smoke, engine shudder and warning light came on - took vehicle straight home.
I was driving on a rural road at about 45 mph. I started hearing scratching noise from engine. The engine started losing power. I stopped my car, called aaa to have my car towed to wile Hyundai. The dealer service department said my engine has to be replaced, the car is under manufacturer warranty, but they need an approval from Hyundai motors usa to get a new engine. One week ago I contacted Hyundai customer service to check the status of my case. I was told I would be contacted within 3-4 business day by Friday, Mar 5, 2021. As nobody called me, I contacted customer service again today, Mar 9, 2021, and the response I received is the same, I was told I would be contacted within 4-5 business day.
I have a 2013 Hyundai tuscon that is my primary car. I was driving on a rural road going maybe 45 mph tops and my engine and oil light came on and when right back off. They did not stay on but it seemed my vehicle was losing power. As I pulled up to a stop sign, my car just shut off. A few days later I noticed a knock under the hood. I took my vehicle to the dealership and was told my motor needed replaced. They changed the oil and it was only turned on to be moved at the dealership so it could be towed home. My warranty is refusing to pay to replace my motor and I wasn't going to have it sit in a parking lot miles away from my house. When the vehicle was back in my possession, I checked the oil dip stick and it was glittery. This tells me that something internally is wrong due to metal shavings in my oil. After doing research on my vehicle, I've come to find many complains have been filed against Hyundai 2.4L motors.
Car has stalled multiple times and have taken it to the mechanic multiple times. Every time the mechanic could not figure out the issue. So this final time took it to someone else and was told there is metal shavings from the engine and the engine will need to be replaced. The engine has less than $115000 miles on it. All oil changes have been done and maitenance has been kept on this vehichle. I have researched and see this engine is the same engine that was placed in other Hyundai's and Kia. This engine should also be part of that recall!!!
Driving at highway speed, car was driving fine, when suddenly the engine began to make tapping noise, which progressively got louder within seconds, and then completely lost power. I coasted to the shoulder of the road, and opened the hood to look for any obvious sign of trouble. I found nothing unusual. I called a tow truck and the car was taken to my local mechanic. I got a call informing me that there were metal shavings on the dipstick, and that he wanted to drop the oil pan. I told him not to, because I was aware of a recall on other Hyundai's, that were having the same type of engine failure. The oil pan bolts appear to have never been removed in the past, despite an NHTSA recall that instructed Hyundai technicians to remove the pan, replace the gasket, and the oil pressure sensor. Despite the NHTSA website indicating that my car has already been examined for this issue, the pan appears to have never been removed from the car.
I was driving my car up in Wyoming on I-80 the day before I got my schedule oil change. My car all of a sudden made a loud banging noise on the engine and died. There was no check engine lights no lights whatsoever the car has been running great. Up until this moment nothing was wrong with my car I managed to get it to a mechanic and he said the engines was fried. This is definitely a manufacturer's defect, across-the-board there's so many people with this car complaining of the same problem. Now I need a new engine. They have recalls on just about every other model except this one which I think is wrong cuz it's the same thing happening.
Complete engine failure verified by my mechanic. Recent recall of the Hyundai models did not include the Tucson and it should have. I feel this issue needs to be considered since it looks like I'm several of many out there with the same problem as the current class action suit against Hyundai. The Tucson should be included. Date of malfunction 12/12/2020. Just driving down a country road and heard a pop noise and that was it. Had it towed.
The contact owns a 2013 Hyundai Tucson. The contact stated while driving 75 mph, the vehicle the seized without warning. The contact parked on the side of the road. The vehicle was not drivable. The vehicle was towed to her residence. The contact stated that the battery was replaced however, the vehicle failed to start. The contact called coconut creek Hyundai (4960 N state rd 7, coconut creek, fl 33073; (888) 441-7737) and the dealer was made aware of the failure. The vehicle was taken to an independent mechanic and the contact was informed that the engine needed to be replace. The vehicle was repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 19V063000 (engine and engine cooling) however, the VIN was not included. The manufacturer had been informed of failure. The failure mileage was approximately 70,000.
My engine lost power and started to knock. Contacted Hyundai usa to be told to bring my car in for a diagnosis. I had my car towed to the dealership(advantage Hyundai). They called to tell me "why is my car there"?? in utter shock I mentioned that I had called the dealership to arrange for arrival and have it diagnosed. Then was mentioned a fee, which wasn't mentioned from anyone prior to having my car towed. I had updated my ref # from Hyundai usa only to speak with someone telling me that because the car is out of warranty he cant help. Why did it take opening a case with Hyundai, updating the case with info, having my car towed to the dealership(suggested by Hyundai usa) to be told there nothing they can do"? my car is in great shape with 81K. Why are these engines failing?? and why are the consumers victims to inferior product?" btw Hyundai Consumer Affairs don"T help the consumer. It's more of Hyundai explaining there warranty.
On 10/20/20, leaving the parking garage at my place of employment I thought I heard a noise coming from the vehicle, but as I rolled down the window to listen, I didn't hear anything. I checked the dash for warning lights; there were none. The temperature was also normal, so I continued home. About 10 min. Later, driving South on I-5 while in the far left lane at 70 mph, my 2013 Hyundai Tucson limited experienced a major engine failure, manifesting with a terrible metal crashing sound and shaking. I had to immediately cross two lanes of heavy traffic, hazards flash, taking the exit that was fortunately right there on the immediate right. I would not have made it to the next exit 1 mile away. By the time I reached the end of the ramp and pulled into the emergency parking, the engine was barely sputtering, the car barely rolling. Next day, upon inspection by the dealer, they said metal debris was found in the engine, same bearing issue as the other engine failures that were recalled earlier (Santa Fe models, sonatas, elantras, and other Tucsons). My model and trim package isn't part of the recall yet. One month prior, the dealer had done a safety inspection and $1,000 of work replacing the drive belt, hoses, and thermostat gasket so that I wouldn't lose the engine, as I was told back then. Since I still lost the engine only one month later and without any warning and because my mileage was over warranty at approx134K, the dealership submitted a request to Hyundai for goodwill and rental car assistance on my behalf. The manufacturer agreed to pay 75% and provide rental car assistance if parts were on national back order. It was 3 weeks to order parts and complete repairs. No rental car assistance. I pick up the car today. My portion of the cost is more than $2200. If the 2013 Tucson limited is added to the recall list, will I be eligible for reimbursement?
The contact owns a 2013 Hyundai Tucson. The contact stated that while driving 35 mph, the vehicle jerked with an abnormal sound coming from the vehicle. The contact pulled over and had the vehicle towed back to her residence. The vehicle was later towed to an independent mechanic to be diagnosed. The contact was informed that oil pan disintegrated and caused severe damages to the engine. The contact stated that the oil pan was included in NHTSA campaign number: 19V063000 (engine and engine cooling) and was repaired on September 27, 2019 at South shore Hyundai (360 w. sunrise highway, valley stream, NY 11581, (516) 561-8772). The contact stated that the dealer was contacted and rudely dismissed the contact's concerns and denied the recall repair. The contact kept print outs for the completed recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 70,083.
I have a 2013 Hyundai Tucson with theta engine. Motor has frozen and although many other theta engines similar in VIN # have been repaired under a class action suit/ or recall, Hyundai is refusing to replace mine. Oil change receipts have been provided. Driving on a hwy and motor froze
. dealer states engine needs replacement but is out of warranty so dealer denies coverage. Dealer said bearing on big end of piston rods and/or main bearing damaged, I have all records of oil changes every 3-4K from reputable maintenance business. I see other complaints of similar issue with motors. Engine starts tapping under load and engine stops at highway speed or when at operating temperature. When the motor cools it will repeat problem. Vehicle to dangerous to drive except on back roads with enough room on sholder to pull over unexpectedly.
I was driving on I-75 in broward county and I decided to pass a vehicle in front of me, when I accelerated, the car made a very strange sound and started to loose power... it started to slowing down by it self, so I decided to get out from I-75, luckily we were close to one rest area where we could park and call someone for help. Before calling anyone, we try everything on the car. My brother-in-law checked the battery, which was good, the electrical was working fine for few more minutes and started to shut down slowly. Everybody said that was very strange...they said my car was not suppose to be in that situation. It is with 70,000 miles, in an excellent condition and the maintenance is up to date. I called the towing truck for pick up and parked it on my cousin driveway where is till today. Now, I don't know what to do. It will be expensive to fix it, and I don't have the money. I didn't received any recall for "engine failure" on this specific car, all though I found on the internet a lot of complaints with the same problem on same year and model.
A D V E R T I S E M E N T S
- South Easton , MA, USA