This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought 2013 Hyundai Tucson on 11/2012. Within 2 yrs of buying the car I started to hear a knocking sound from the front of the car, loss of power and it felt like it was going to shut down.I would stop and then push the gas to go and it was fine. This continued to happen intermittantly ever since I have continued over the yrs telling the service department of the issue but they could never replicate the problem.they tried a few things like a computer update/reboot.the issue was a little less frequent but it still continued. Over the years several family members witnessed this and were very concerned! recently 08/7/2020 we were driving interstate 70 in md, considerable traffic, and numerous tractor trailors all traveling at high speeds! all of a sudden there was a consistant knocking sound even more intense than the ones I had heard over the years since buying the car.the front of the car was shacking and loosing power! my husband was driving in the left lane and struggled to get it to the shoulder where the engine still making the loud knocking sound completely shut down.there was a tractor trailor behind us when we got to the right lane and if it had died then we would have been killed! standed for 40 minutes in a dangerous location! it was towed to a Hyundai dealer in hagerstown md. When they tried to turn it on there was smoke and they were quick to prevent it from catching fire. We were told it exploded, a bearing broke off hit the piston creating a hole in the engine and there were metal shavings in oil pan. We are the orig owners and have kept up maintenance at our dealership, it has 108K miles on it, a comprehensive ext warrentee but they will only put in a 77K miles used engine.could have the same issues and may not be safe. Numerous complaints with the 2013 Tucson 2.4L engine.other yrs that have the same engine have recals, inexcusable 2013 is not included!
June 25, 2020 I took my car to john amato to have a repair done because of the engine light was on they placed it O N the machine for diagnostic testing and stated that it was the in take manifold for 421crh 1 they replace the part metaphor intake manifold runner perform they replace the part they said the car was ok August eighth 2020 my car stopped running as I was driving down the street and made a lot of noise. There was no warning no lights came on the car just stopped I had to have it towed by a tow truck and now the engine is completely done no engine light came on or anything I thought this was a good car when I bought
I would like to know why the 2013 Hyundai Tucson were not in the recall for the engine failure. Complaints on engine seizing up is the same as 2014 and 2015 same engine I wouldn't complain but just happen to me 7/11/2020 driving down highway engine seized up and looks like am stuck with it just doesn't make any sense to sit here and think about I don't have a vehicle and what happened was no fault of mine its just crazy how no one will take responsibility and fix it.
Traveling down highway vehicle made loud noise pulled over and turned vehicle off waited 10 to 20 minutes tried to start vehicle and it made loud noise again and shut down would not stay running.
- Nashville, GA, USA
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Vehicle was operating normally when all of a sudden the engine lost power. Rpms went to 0. could not accelerate anymore and had to coast off the road to get out off traffic. Vehicle turned off and would not restart. Hyundai dealership says the vehicles engine has locked up and needs to be replaced. Vehicle only has 77946 miles. Has had no previous problems. Just bought the vehicle. We have only had it a week and half. Car had to be towed back to dealership. This could have caused a serious or deadly accident if this happened in a busy highway or in heavy traffic.
The contact owns a 2013 Hyundai Tucson. The contact stated that while driving at an unknown speed, the vehicle stalled with the check engine and oil pressure warning lights illuminated. The vehicle was towed to the residence. The contact, an independent mechanic, diagnosed the vehicle with a #3 piston connecting rod cylinder bolt detached which caused the piston to loosen. The contact also stated that there was an engine oil leak. The vehicle was not repaired. Neither the dealer nor the manufacturer were notified of the failures. The failure mileage was approximately 88,000.
On June 13, 2017, the engine in the Tucson completely shut down while driving down the interstate at rush hour. The vehicle would not start and had to be towed to a local repair shop. The repair shop inspected the vehicle and found that the engine had blown a hole in it due to no fault of the owner and would need a complete rebuild. In my research I contacted both vandergriff Hyundai and Hyundai motors America since the event that caused my vehicle engine to blow was a manufactures defect. During my research I found that the engine in my vehicle was the same engine put into several models of Hyundai vehicles. This specific engine model was also involved in a class action law suit regarding the 2011-2013 Hyundai models. In April 2019 a recall of the oil pan and seal was issued. The vehicle recall replacement was done and a claim for reimbursement for the engine was sent to Hyundai. All documents requested were furnished and after 3 case managers were assigned I have been informed that the claim has gone to upper management A/K/a wait until the statute runs. As a consumer I feel I have been given the runaround and still am not reimbursed for an engine. I need help!!!
I financed this vehicle on 12/22/19, I started to notice a loud ticking noise coming from the engine shortly after purchase date. Brought it in to dealership, was told it was a vacuum loose, they tightened it and said it should be good. Still heard the ticking just not as loud. I still have continued to hear the ticking, brought it in today and was told by one person who didnt actually inspect the vehicle that it was a purge valve and its normal for this car and age.. was told by the mechanic at the Hyundai dealership located on ocala fl, (and with a straight no emotion face) "there's no metal touching" asked to be provided proof that nothing came up in his computer, and said they didnt have the correct diagnosing equipment for this specific car. Showed the sales manager a video so she could hear the noise and even she said herself that was not normal. They decided to keep the car overnight. Not sure what will come from this and do not know if this is related but according to google, these tuscon's are known for the "tick of death" which means shortly after, the engine fails...
After returning to the dealer for a recall notice, 4 days later turning into a fueling station engine stalled and siezed. Vehicle never had an issue prior to recall performance being completed. Oh and recall notice stated the exact issue it was to prevent engine from stalling and seizing. Luckily no one was injured.
The contact's son-in-law owns a 2013 Hyundai Tucson. While the son-in-law was driving approximately 70 mph, the vehicle began to lose power and oil was leaking from the engine. The contact was unaware if any warning indicators were illuminated prior to the failure. The vehicle was taken to Hyundai of greeley (4533 w 29th St, greeley, co 80634, 970-330-3801) where it was diagnosed and the engine leak was repaired. Days later, the same failures recurred. The vehicle was towed to an independent mechanic. The manufacturer was notified by the mechanic and the mechanic was informed that the vehicle was not under warranty and there were no active recalls. The contact associated the failures with NHTSA campaign number: 19V063000 (engine and engine cooling). The vehicle was not repaired. The failure mileage was 140,000.
While driving at approximately 30 mph, no indication, no sound/noise, the engine just stopped. Towed car to the Hyundai dealer and was informed that the engine seized, that they were having issues with these engines. Engine needed to be replace. Waiting for Hyundai's decision to see if they will cover the replacement.
On August 3, 2019, I was driving and my engine started making a weird noise and was fluttering, not accelerating like normal. I turned onto a side street and was pulling over, my check engine light came on and my car stalled and would not restart. Had the car towed to dealership where the vehicle was purchased and the engine had seized. The dealership could not give me one reason why this happened since I regularly got the car serviced. Approximately, two hours prior to the engine seizing I had my emissions and inspection performed and they did not pick up anything. This vehicle had about 94,000 miles. Now I am stuck with a broken car that the repair costs as much as the vehicle blue books for, while still owing around $15,000. Everything that I had purchased to protect myself from this situation has not protected me at all such as, the extended warranty, gap insurance, the bank will not even do a voluntary repossession on the vehicle.
Vehicle started up with very noticeable knocking noise, the engine light was on. It was still technically driveable, but had very slow acceleration. Stopped by autozone to have them check the engine code. I was told that the two codes that came up were related to needing an oil change. The following day, I stopped by jiffy lube to have them change the oil. The tech showed me a sample of the oil that came out of the vehicle; it looked like black, sludgy coffee. I keep up with oil changes, making sure to go to jiffy so that my records are accessible. I always have them use synthetic when I visit. The tech told me that the oil had been overfilled the last time it was changed. He also stated that he has noticed in Hyundai vehicles that the oil always turns black, even if synthetic is used. He said that he heard the knocking in the engine when they moved thr vehicle, and that it could be the lifters. After the oil change, I got into the vehicle and saw that the engine light was still on, and the knocking was still taking place. I drove across the street to christian brothers to have them inspect the vehicle. The shop had to remove the front part of the engine to check out the issue. After a few days, I was informed that the engine would need to be replaced as there were metal shavings inside of the oil pan. I began to do some research and found there was an unofficial recall on the theta II engine (which is what this vehicle has). Hyundai was slowly starting to send notices out to people. I took my Tucson to a dealership and asked them to contact Hyundai to begin a claim for an engine replacement. I was told the claim was denied because the vehicle was not part of the recall. This is a 2013 model, and I purchased it in Sep/Oct of 2016. The engine in a 6 Y/O vehicle should not be shutting down, especially if maintenance was kept up. NHTSA 19V063000
I was driving down the interstate when I noticed that when I got over 3000rpm there was a knocking sound coming from the car... I slowed down and it stopped for a short time but then came back regardless of speed. The knocking sound quickly grew louder so I pulled over to the side of the road and turned the car off. When I tried to re-start the car the knocking sound was persistent. I had it towed to a mechanic who said the engine needed to be replaced that it seems to have thrown a rod. I kept up with the maintenance and oil changes so there was no reason for this to happen at only 106K miles. I have been told from other mechanics they see this quite frequently in these models. Thankfully I was able to pull over to the side of the road but I was left stranded in the middle of nowhere for over an hour in the middle of a heat wave with no ac.
The contact owns a 2013 Hyundai Tucson. While driving approximately 70 mph, the check engine warning indicator illuminated and there was an abnormal noise coming from the engine compartment. Additionally, the contact noticed sparks coming from the rear passenger side of the vehicle. The contact was informed by another motorist that the vehicle was on fire. The contact also noticed black smoke coming from the engine. The contact and several passengers in the vehicle were able to exit without injuries. The fire department was contacted and extinguished the fire. A fire report was not filed. The vehicle was towed to the tow truck company's lot and then towed by the insurance company to their facility. The vehicle was not included in NHTSA campaign number: 19V063000 (engine and engine cooling). The dealer and manufacturer were not notified. The contact stated that the insurance company had not declared the vehicle a total loss. The approximate failure mileage was 110,000.
Driving on the highway at about 75 mph the car spontaneously turned-off, fortunately, we were able to get off the road in time. We were able to restart the engine but then about 20 minutes later it started making a horrible grinding noise. We had towed to a mechanic who told us the engine had seized-up and needed replacement. In the meantime, we received the recall notice from Hyundai about the oil pan leak. We contacted Hyundai and they are claiming the engine failure is unrelated to the recall and will not cover the cost to replace the engine. There was 103,000 miles on the engine and we feel this was premature engine failure caused by the oil pan/switch defect. This was not disclosed to us until early September. In addition, the check engine never came on prior to this point to let us know there was an issue with the engine. With this type of issue, I would think the check engine light should have alerted of us of an issue way before this type of damage to the engine occurred.
I was driving on the hwy ( approx 50 mph ) when the car completely shut down. Car would not turn over on the side of the road. Got towed home and tried to start the car again. Engine turned over but immediately started knocking very loud. Turned the engine off immediately. Towed the car to the local mechanic to verify my initial diagnosis. Complete engine failure at 50K miles.
The contact owns a 2013 Hyundai Tucson. The contact took the vehicle to phil long Hyundai of motor city (170 w motor way, Colorado springs, co 80905, (719) 453-0549) to be repaired per NHTSA campaign number: 19V063000 (engine and engine cooling). The contact noticed an oil leak in his garage with plastic rings covered in oil. The contact had to take the plastic rings out of the oil bag to show to the dealer who thought the parts were insects. The contact was not satisfied with the repair. The dealer only replaced the oil pressure switch, but not the full oil pan. The manufacturer informed the contact to monitor the failure. The failure mileage was 45,000.
A D V E R T I S E M E N T S
- Gaithersburg, MD, USA