The contact owns a 2007 Jeep Compass. The contact stated that while having the vehicle inspected, it was advised that the lower passenger side ball joint and control arm needed to be replaced. In addition, the independent mechanic diagnosed that the front end suspension needed to be repaired. The vehicle was not repaired. The contact previously had the right control arm repaired under a manufacturer recall. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000. Djr

- Plattsburgh, NY, USA

The contact owns a 2007 Jeep Compass. The contact stated that the lower ball joints were replaced on three occasions and that the tie rod ends were replaced on two occasions. The vehicle was repaired at an independent mechanic twice and the dealer once. The technician was unable to replicate the cause of the failure. The manufacturer was made aware of the failure. The failure mileage was unknown and the current mileage was 60,259. Updated 8/19/14 updated 9/5/2014

- Ashland, MA, USA

The contact owns a 2007 Jeep Compass. The vehicle was being serviced at an authorized dealer when the mechanic advised the contact that the front tie rods and lower ball joints would need replacing. The vehicle was taken to an independent mechanic for repairs. The failure and current mileage was 16,430.

- Paris, IL, USA

The contact owns a 2007 Jeep Compass. The contact was reversing when an abnormal noise was heard from the front driver side of the vehicle. The vehicle was taken to a local automotive repair facility where he was advised that the lower ball joints were loose and would need to be replaced. The dealer was unable to service the vehicle stating that the vehicle was outside of factory warranty. The vehicle was not repaired. The VIN was not available. The failure mileage was 36,000 and the current mileage was 37,000.

- Monroeville, PA, USA