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3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,260 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Jeep Compass electrical problems

electrical problem

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2012 Jeep Compass Owner Comments

problem #8

Nov 102016

Compass

  • 52,000 miles

A D V E R T I S E M E N T S

Driving on the turnpike 11/10/2016 at 530am nearing ext. 6 my truck shut off, I made it to the car shop and they stated it was the sensors. I proceeded to call the Jeep dealer and they stated senors are not covered in any warranty and that my extended warranty does cover it as well. Im very disappointed in the pointless purchase of my warranty, and the fact that I could have been killed on the turnpike. Also my truck makes this loud squeaking noise but I have taken it to 3 shops and no one knows what it is, but they all agreed it is not the brakes.

- Willingboro, NJ, USA

problem #7

Dec 012015

Compass

  • 50,000 miles
The contact owns a 2012 Jeep Compass. While driving various speeds, the vehicle shut off without warning and the check engine and battery warning indicators illuminated. The vehicle was taken to an independent mechanic where the failure was diagnosed as an electrical issue. The battery and alternator were replaced, but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

- Fresno, CA, USA

problem #6

Jan 292015

Compass

  • 38,500 miles
While driving at 70 mph, the vehicle lost all power. I wasn't able to use my hazards or anything. I was able to get to the side of the road. After a few minutes, the vehicle could be restarted but ran very rough and had to be towed. The electronic throttle control light was on as well as check engine. Mechanic said none of the codes were the cause, they were all the effect of the power loss. The mechanic found a loose terminal on the oem battery. The battery was replaced and the issue has not recurred.

- Martinsburg, WV, USA

problem #5

Jan 082016

Compass

  • 71,000 miles

A D V E R T I S E M E N T S

This has happened a few times now. Was told by dealer they have to be driving it when the problem occurs. Twice now, I lost all electrical power. No lights, no hazards, no power steering. It is like I have no battery at all. Everything is dead. One time I was parked, and lost all power, came back on in a few minutes. The second time, it was dark out. I had just made a turn, aprox 100 feet after, I lost all power again. This time I was in motion, cars behind me, I had absolutely no lights. No hazards. I wasn't even able to make it to the shoulder, it happened so quickly. Luckily it was a turn and vehicles hadn't reached the speed limit yet. Not only could I have been hit, but the other vehicles behind me as well. My car wasn't easily noticable. The car behind me was able to stop in time before rear ending me, and turned their hazards on. The power to my vehicle was back on about two minutes. Periodically the car will also just die, at idle or in traffic at low speeds. It doesn't lose complete power when this happens though. It will start again right away.

- Lakeside, CA, USA

problem #4

Aug 162011

Compass 4-cyl

  • 40,521 miles
Started around August 16,2014. When driving I would make a right hand turn the traction control light will come on and stay on for 2 blocks when the road is dry and the Jeep would start bucking and it will power down and shut off. This happens at the same road all the time. When it starts bucking and powering down it shuts off and I can not steer the Jeep. I almost got in accidents when this happens. We took the Jeep to savage 61 for them to check, they can not find anything wrong, we also contacted Chrysler corporation and filed a complaint. They said call savage 61 and have them look at it. Well we did that again they had the Jeep for over a month and can not find anything wrong. No codes or anything come up. In total it is about over 2 months in time this keeps happening. I feel this is safety issue I could get hurt in a bad accident. Please get back to me. I tried to call at the number but it tells me all lines are busy keep trying.I have a case number for Chrysler Corp. #[xxx]. thank you [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mohrsville, PA, USA

problem #3

Jul 182013

Compass 4-cyl

  • 2,000 miles
I was loading my ten month old son into the back passenger side seat on a hot day. The car had been parked in the sun and it was 90 degrees outside. I pushed the remote start on my key fob to get the car cooling off while I finished fastening my son's harness and tossed the keys onto the passenger seat to free my hands. The car did not start because I had the door open, however the doors did all lock. I realized the doors were all locked when I went to open the driver side door. Immediately I ran back inside and had my mom call 911 while I sprayed cold water on the car with a hose. Emergency vehicles showed up and had to break the driver side window in order to get my son out of the car. If the car is intuitive enough not to start the engine with a door open it should know not to lock all the doors!

- Salem, OR, USA

problem #2

May 222013

Compass

  • 4,500 miles
As I was driving down the street to the gas station, I had about half a tank left, the check battery light would come on and my car would stall out as I was driving. I am afraid to drive my car now because this happened multiple times in January when the weather was cold and it had just rained, and now it is happening again in warm, sunny weather. I was lucky to not get in an accident because other cars were right behind me as I was driving. I would turn my car off, turn it back on and it would start, and then it would just shut down again after a few hundred feet. I took it to the dealership and they said they can't fix anything unless we can replicate the problem, but they couldn't. I don't want this to happen to me as I'm on a highway which could cause serious injury, so I am scared to drive my car, which I shouldn't be.

- Keller, TX, USA

problem #1

Jul 112012

Compass

  • 7,556 miles
I parked my Jeep Compass to pick up my son at school, then when I returned and try to start the engine, the vehicle could not start, the engine died. I called the crane and they towed my vehicle to the Chrysler Agency in ciudad del carmen, campeche, Mexico and that was received on 12-July-2012. The Agency respond to me that the fail was in the (integrated power module = ipm) and require 15 days for ask the part to the plant and time to repair the vehicle. I am reporting this situation, because the vehicle was manufactured in United States of America and to me is critical because this failure occurred without warning and the vehicle the vehicle would not start, the engine practically died, as the (ipm - integrated power module) fails and did not send voltage to the pump gas and therefore not ignited the vehicle. I believe that this failure is critical because it could have happened in a place where it could put passengers at risk, if it occurs on the road or in a place away from the population, leaving helpless passengers. Maybe you can investigate more and verify what happen, and alert the other users and owners of Jeep Compass 2012. To avoid put in risk the owners and the passengers and the users. Note: As you do not receive complaint from Mexico, I send you my information as estate: Texas and zip code: 78501. Only to alert your country.

- Ciudad Del Carmen, Mexico, TX, USA

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