This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
ABS lock up and collision avoidance system (blindspot sensor) failures - The vehicle has been serviced unsuccessfully 5 times now for shaking and vibration on the highway, software failures and blind spot collision avoidance sensor failures. Twice since I picked it up at the dealership on Saturday 9/17 (5th visit), the ABS has noted a system failure on the dash. It also shut down the collision avoidance system several times after noting a blindspot sensor failure. However, today after it noted the ABS failure, the brakes locked up the rear tires while braking. I reached out to Wagoneer on Saturday, and again twice today by phone and once by email to the rep at FCA and have not gotten a return call or email.
Driving my vehicle home it was hard to turn and back wheels were locked out and not turning. After turning on and off vehicle SERV 4WD came on and manual said to get it in for service. Also, Uconnect and heat seaters stopped working. After having it towed at 2&1/2 mo old into dealerships service dept, was told by wagoneer client services that this wheels lock out is a common issue they are having and requires system updates, rear diff fluid drain and replace, and they will be doing a Cam sensor replacement while its in for a known issue with that(also not a recall), and the Uconnect and seat heaters intermittently not working they don't have an ETA yet for. The wheels locking out and not working with kids in the car is super scary. And if its a known issue they need to be doing a recall before someone gets into a serious accident. Not ok.
While driving, 4WD low engaged. Would not disengage. Had to take it to the dealer with 700 miles on it. They reset the Drive Train Control Module. Jeep claims it needs a software update but it's not out yet. These vehicles are dangerous to drive in this condition.
At around 800 miles several warning lights turn on regarding servicing 4WD system and the vehicle became stuck in 4LO. The rear differential and transfer case were shot already and was told from dealer the cause was a control module but they had no update or fix for the module yet. Vehicle was not able to be driven without further damage until repaired. Going on 3 weeks without brand new vehicle.
- Edwardsville , IL, USA
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- La Grange, TX, USA