This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Jeep Wrangler. The contact stated the air bags warning light illuminated and the horn became inoperable. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a defective clockspring. The vehicle was not repaired. A dealer was not notified of the failure. The manufacturer was notified of the failure however, no assistance was provided. The failure mileage was approximately 108,000.
The contact owns a 2011 Jeep Wrangler. The contact stated that the air bag warning indicator illuminated. The vehicle was taken to dick scott Chrysler Dodge Jeep Ram (684 ann arbor rd w, Plymouth, mi 48170, (734) 451-2110) where it was diagnosed that the clockspring needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no further assistance was provided. The contact stated that the failure was similar to NHTSA campaign numbers: 13V176000, 11V528000, and 16V288000 (air bags). The failure mileage was 90,000.
The contact owns a 2011 Jeep Wrangler. While driving at unknown speeds, the air bag indicator illuminated and an abnormal chime sounded in the vehicle. The vehicle was taken to the local dealer (autonation Chrysler Dodge Jeep Ram valencia, 23820 creekside rd, valencia, ca 91355, (661) 379-7709) where it was diagnosed that the air bag clockspring needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic where the vehicle was repaired. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was 41,500.
The contact owns a 2011 Jeep Wrangler. On several occasions, while driving, the air bag warning indicator illuminated, which was a safety concern. The contact stated that the warning indicator would illuminate at 30 second intervals. The vehicle was taken to federico Chrysler Dodge Jeep Ram (1875 E edwardsville rd, wood river, il 62095, (618) 254-1000) where it was diagnosed that the clockspring needed to be replaced. The vehicle was repaired. The vehicle was not included in NHTSA campaign number: 16V288000 (air bags). The manufacturer was notified of the failure. The approximate failure mileage was 81,537.
- Belleville, IL, USA
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- La Porte, TX, USA