The engine has always had a ticking sound. It's been evaluated as a head replacement. The engine light has been on for months. Misfire #2 cylinder is the code.

- Florence, KY, USA

I received a safety recall notice for my vehicle over 4 months ago. I've been trying ever since to have my car repaired but continue to be told that Jeep has put a hold on the part. That the part is out of stock nationwide, etc. I'm very worried about the safety of my vehicle.

- Parker, CO, USA

This makes the 2nd cylinder head I've had to had replaced on my Jeep. First at apx. 25000 and 2nd head at apx. 58000 in may of 2014. Also after the first cylinder head, the oil pump went bad. Very disappointed in cheap parts.

- Farmington, WV, USA

The check engine light came on, , took to dealer and they had to replace both heads. And one of the heads they put on was bad and I am still waiting for them to get another head and I hope it will be a good one, my Jeep has been at the dealer for almost 2 mo. And I still don't have it back yet and its costing me a lot of money to rent a car. I will trade it in this year if I do get it back, ,, looking at a GMC 4/w/D.

- Gardendale, TX, USA

At 26,000 miles the check engine light came on. I took it to the dealership, they reset the light and told me the 4th cylinder misfired, but everything is fine now. One week later it did it again. Now they are telling me it needs a new cylinder. After reading the other postings, it will be sold asap. I am not chancing going over the 36000 mile warranty and having it happen again. Nope... it's gone... I am very sad because I love my Jeep. :-(

- Onalaska, WA, USA

I have received two recall notices about an oil cooler tube and power steering fluid return tube contact. I have contacted the dealership multiple times, but they have told me that GM will only send one part every two weeks, and they have yet to receive any parts for the recall. This issue needs to be resolved.

- Frisco, TX, USA

Received a recall in September 2013 that the oil cooler tube and the power steering fluid return tube might rub causing a loss of fluids which might cause a engine breakdown or a fire in the engine. Went to my Chrysler dealer and my Jeep was inspected and determined that parts needed to be replaced. Parts were ordered and dealer having trouble getting parts. How in the world can it take six months to get these parts in stock? I blame Chrysler for this not the dealer. I checked my dealer 04/09/14 and I am in the dealers system and will be notified when the parts come in to their dealership.

- Mesa, AZ, USA

Check engine had been coming on and going off for a few weeks finally has stayed on steady for over a week now. Called my dealer service department yesterday and told them about the problem. They told me to reset the computer to see if it would stay cleared. Reset before leaving work got about two miles down the road and it's burning bright again. I called them and they asked me to bring it in the following morning. Dropped it off and got a ride to work. They called me before lunch and informed me that I had a bad head on the drivers side of my Jeep and it would have to be replaced. So I'm jeepless for a few days bumping a ride to work until it's repaired.

- Resaca, GA, USA

I was driving over the weekend and everything was fine. My Jeep seemed a little sluggish over the last few weeks and the engine light came on and took it to the dealer to get an oil change and for them to let me know why the engine light is on. They came back and said it was a defective cylinder head and that it would be replaced under warranty. While I was fortunate to take it in promptly, it does concern me that this problem might cause my other heads to be susceptible to the same failure.

- Cohutta , GA, USA

Item is a recall, yet Chrysler is not shipping replacement parts to dealers in timely fashion. Absolutely ridiculous as this is a very dangerous situation. All local 5 dealers claim there is a waiting list for parts. Recall notice is N28.

- West Suffied, CT, USA

Was informed in Dec 2013 by Chrysler that my 2012 Jeep was in need of safety recall N28/NHTSA 13V-234. Have been waiting 3 months so far for part oil cooler tube and no known date when I can get one installed. Dealer says they can only order one of these every 14 days...Chrysler customer service says they can order 7 every 14 days to avoid some dealers hoarding parts. My vehicle has been deemed unsafe. I need to get this repaired. Who can get Chrysler to release the parts? this is terrible customer service.

- Billerica, MA, USA

Jeep issued recall N28 on June 4, 2013. Since that time, I have been unable to obtain a repair despite attempts at two dealerships (salerno duane and nielsen Dodge) to schedule the repair. As of a phone call today (March 13, 2014) with the Chrysler group recall assistance center, chrylser is saying that they are only allowing 1-3 parts to be shipped to dealers per week. The dealer from whom I purchased the vehicle (nieslen Dodge) has confirmed this today via email and says it may be up to six months before they have the parts to repair my vehicle under recall N28. At that rate, it will be longer than 1 year from when recall N28 was issued to when the repair takes place (assuming parts are available by then). This is an unreasonable amount of time for the repair of this defect.

- New Providence, NJ, USA

Received the recall safety notice and brought the Jeep into fields in glencoe, il. Was told the part was on backorder. It has been 3 months and the part still is not in. Called to check and they say that only one part gets sent every 14 days and people since August have been waiting. I'm now #100 on the list. If I do the math correct in 4 years I'll get the part. Hello" is anyone out there" safety recall!!! this is ridiculous. Called Chrysler and they said the parts are sent as soon as possible. Maybe they should go to a different provider.

- Laona, WI, USA

Was told in the fall the recall needed to be done--October. The dealer, jim click Jeep allegedly put me on the list. I spoke to the service manager today and he said there are 3500 Jeep on his list and he's received 20 parts from Chrysler. Said Chrysler is dragging their heals and not providing parts in a timely manner.

- Tucson, AZ, USA

After commute of 35 - 40 minutes from work I pulled into my garage and closed the door down for the night as usual and went inside. I did smell a slight burning smell but thought it was related to outside fridge that failed. After being inside a few minutes we heard a noise coming from the garage. I went to check it out and found the starter on the Jeep was spinning on its own. My wife noticed smoke and then flames under Jeep. I managed to get Jeep out of garage and fire put out and disconnected the battery. The fire was basically contained to the area around the starter and related wiring/hoses. The Jeep dealer picked up the Jeep and has it now. I contacted Jeep factory customer representative rep with the specifics of the incident and was told my file would be turned over to the "special investigations" department. I can't imagine what the outcome of this incident would be had we not heard the noise coming from the garage or if my commute had been an additional 20 -30 minutes longer.

- Mobile, AL, USA

Safety recall N28/NHTSA 13V-234 notification code N28 notice received approx. 4 months ago. Went to the dealership this am 2/5/2014 to have the repair done. Dealer said that they only get one part per month so they put me on a wait list. Apparently there are 15 ahead of me at jones Ford/Chrysler in wickenburg AZ. So it looks like a year plus wait. Can't be much of a part regarding the issue so am at a loss at the delay. The failure however can result in a incident. Some prodding to get parts out to the dealers may be in order.

- Wickenburg, AZ, USA

Safety recall N28/NHTSA 13V-234 transmission oil cooler tube after having appointment rescheduled twice, dealership stated that they are only receiving parts for this recall once every 15 days. They have a wait list of around 40-50 people which means that my vehicle will not be taken care of for over a year. This is unacceptable.

- Beckley, WV, USA

I can, T get dealer to repair my recall notice. I started on Oct 2013 and bend back 4 times and they never have the parts. The dealer is anderson 3920north highway 95 lake havasu city AZ86404.

- Lake Havasu City , AZ, USA

Vehicles cylinder head is faulty and needed replacement.

- New Market, MD, USA

I have had two notices for recall. I contacted Jeep in early October and November, they say they don't have parts and can't get any. Why do you do recalls if you don't have the parts. I want this fixed before something happens.

- Maple Park, IL, USA