This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Track bar bracket separating from frame. Coolant leaking into engine. This has been going on for about a year since we bought it. Dealer just says there-??s nothing wrong with it. But we have been taking it to mechanics since we got it.
Every dash warning lights come on, radio cuts off, steering loss occurs, have to fight steering to get pulled over, turn it off and back on, sometimes resets but not always. Issue happens at random but the last time it occurred around a curve, nearly went off the road because of the steering loss. Had all the wires and grounds cleaned & checked, all batteries are good, alternator is good, all relays are good.
my vehicle has extremely bad death wobble, only 55 thousand miles on it. its a extreme safty hazard ! i just had my tires rotated and balanced and the problem is not any better ! once i hit 65 mph its shakes uncontrollably and i have to slow down to 40mph to get it to stop! that is extremely dangersous on a highway to be driving like this ! it has been like this since i got my car at 33,000 miles in august 2021
Driving Jeep Wrangler Unlimited at posted speed of 65 mph when I hit a rough spot in the road or a seam in the pavement, or a pothole the front wheels jerk back and forth violently until I slow down to 30 mph or less and then continue driving. This is known as the Jeep "Death Wobble" the dealers know about it, it's on YOUTube many times, it is very dangerous because you have no control of the vehicle. The dealer replaced the steering stabilizer on a recall notice, but my Jeep still has the same problem.
The Wrangler will shift out of gear and into neutral and steering become very hard and difficult to maneuver while accelerating from a stopped position and at times at highway speed. On the highway one can coast to the side of the road and shut off engine and restart and move again. This can also be done at an intersection but big safety concerns when pulling onto a highway with traffic, Multiple check lights will come on including check engine, stability control and service shifter. The Jeep has been taken to the dearer for repair to no resolve. Codes are cleared and problem persists. Began at about 70k miles and has persisted since.
- Lingle, WY, USA
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It's been characterized as the "death wobble." When I approach speeds of 60 mph or more and hit a bump in the road, the steering and front end commences to severely vibrate uncontrollably, lasting up to several seconds. This problem is well documented and pervasive. There needs to be a nationwide recall before there are resulting accidents and fatalities.
Unknown-APPARENTLY THIS IS AN ON GOING WRANGLER ISSUE BUT WAS NEVER recalled AND I SEE NO COMMENTS. I see all over the forums that this is a problem and it is driving me insane coming from the left front wheel well area not only during breaking, but both breaking and slowing down no foot on gas or break. There is a very large, creaking, loud, creaking noise, coming out of that area. It also makes the steering wheel bobble, which I think is causing what everybody is saying, the death wobble. I-??ve taken it to Jeep. I have done multiple car washes. I-??ve tried everything they are telling me that there-??s nothing wrong with it but you can clearly hear that sound and it goes creek creek creek, creek, creek, creek, creek, over and over and over again until the car stopped, and there is also a loud grinding noise when you start the vehicle as well.
Cannot drive over 65 mph without Jeep shaking uncontrollably. This is not a problem with just me but 100-??s if not 1000-??s of others. JEEP NEEDS TO FIX THE PROBLEM!!!
The steering wheel locks while driving. There seem to be no specific circumstances that cause it. There are forums with other Jeep owners having the same issue. It is definitely a safety concern and should be a recall. The recall that was done did not fix the issue. Dealer and Jeep do not care and will not replace the steering components which Jeep has done before. They can-??t duplicate it driving it only 42 miles. The problem is you never know when it is going to lock. The last incident happened on 1/16/2024 but it happened 3 other times in the last few months before this last time. It has been at the dealer since 1/16/2024
Death wobble when hitting a bump over 50 mph. Only 31K miles but out of warranty. Dealer repalced track bar, but it didn't reslove the problem. Waiting on a dampener replacement. Both I hve had to pay for.
Customer Satisfaction Notification [XXX] Steering Damper The 2018 Jeep Wrangler is experiencing what many are calling "The Death Wobble" due to the fact that when driving at speeds exceeding 50 MPH or so, the vehicles steering system begins to shake uncontrollably. We purchased the vehicle for my son preowned on May 4, 2023 and at that time it seemed to be working fine. However, a couple of months later when I was teaching my son how to drive the shake started and its gotten progressively worst ever since. At first we thought it needed an alignment but that didn't help much. We then took it in for another alignment at Firestone where they reported the wobble and advised me that many Jeeps of that year were being recalled for the Steering Damper issue. I called the FCA Service number (1-800-853-1403) and opened case number [XXX]. I was told that I must take the vehicle to a Jeep Service Center which I did immediately that same day. The Jeep Dealership confirmed the issue and its severity, advising me to call the recall center again. Today when I called FCA again they refused to let me speak to a manager and told me the case had been closed. They refused to help me with this issue based on a technicality. It seems our Jeep is a JK Unlimited and they recalled the JL of that same year (2018-2019). The death wobble looks and feels terrifying because you can lose control of your vehicle. My son is a new driver so this is even more worrisome to me. I've read that many accidents have already occurred due to this issue. However, no one at the FCA is helping me with this widely known issue and I do not know what to do. We simply can not afford the $4,200 bill to fix it and by driving it I am putting the driver and other innocent bystanders in danger as well. Please advise on what I can do next. Thank you for your time and consideration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When going over a bump in the road at speeds above 35 mph the front end shakes the steering wheel and it feels like the front end is jumping up and down and is hard to control. I have spent over 1k in parts and labor including a new stabilizer shock, drag link, tie rod ends and more. It still does it even after these repairs. The front end has been aligned and tires and wheels balanced. The vehicle is dangerous to drive and there does not seem to be a fix for it. FCA said replacing the steering stabilizer would fix it but had no effect. The cause has been labeled unable to determine. I habe had it at two different shops and a lotnof suspension/steering pieces replaced.
I was driving my Jeep Rubicon 2 door with manual transmission 32,000 miles out of town which I don-??t normally don-??t due because the steering is sloppy. I have spoken with Jeep Cares about the issue multiple times it-??s been this way since I got it with 14,000 miles. It feels dangerous to bring it up to 65mph. The other day I got a death wobble after hitting a small bump in the road in it. I am a combat veteran with two tours one in Afghanistan and one in Iraq. Let-??s just say I have PTSD from driving this thing. I can-??t believe someone hasn-??t been killed yet. The NHTSA needs to do more on this issue. The complaints are real and this needs to be addressed. I want to sell it but can-??t put this out there to be resold and possibly kill someone. I guess I-??m back to Sunday drives in it in and around town. Jeep needs to fix this issue! NHTSA you need to hold them accountable
Power steering has been locking up at higher speeds above 40 mph. When slowing down to 30 mph the power steering operates again. You can feel the steering tighten up while driving and makes very difficult to change lanes, much less do a full turn. When the power steering kicks back in causes you to overcompensate steering. Almost had a head on collision on street. Also almost drove off of freeway overpass. Dealer has confirmed issue. They have had my automobile for over 3 months with no solution. Numerous posts have been made on Jeep Wrangler forums about same issue. Seems to be exclusive to JL. I only had vehicle for 3 weeks. Issue started in 1st week of ownership. Progressively got worse. Dealer replaced gear box, power steering pump, power steering lines, rebooted software, and replaced center of steering wheel as well. None of these repairs have worked. Concerned Stellantis is not taking this issue seriously and don't want to see anyone hurt. I just want a safe automobile to drive. No warning lights have been gone off.
The vehicle experiences a sudden and dramatic steering wheel shacking with intense vibration and loss of steering control. Seems to mostly happen at speeds above 40 miles per hour when making a turn or after hitting a road imperfection. The dealership has informed that his is related to the -??Customer Satisfaction Notification V41 Steering Damper-?? (https://static.nhtsa.gov/odi/tsbs/2019/MC-10169208-9999.pdf) and that it should be brought in for service. The issue is that I have attempted to schedule said service over the last few months, however the dealers tell me they are out of stock for the parts needed and can-??t use aftermarket part to repair. (The date of incident is a placeholder, this is an ongoing issue) Given that this has been identified as a safety issue, that can cause loss of vehicle control endangering the safety of its occupants and others on the road, NHTSA should pressure Stellantis/FCA (Vehicle Manufacturer) to find a quicker and permanent solution to this problem. Perhaps to include reimbursement for parts and labor outside their dealerships.
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at high rates of speed, the contact lost steering control of the vehicle after driving over a bump in the roadway and the front end of the vehicle started shaking uncontrollably. The contact stated that the failure occurred without warning. The vehicle was taken to a dealer and the contact was informed that the failure was related to the steering damper. Additionally, the contact was informed that the part needed to be replaced every three years. The manufacturer was notified of the failure and informed the contact that parts were on backorder. The vehicle was not repaired. The failure mileage was approximately 38,000.
Jeep dash warning lights will randomly all come on at once. This includes service shifter, service airbags, service braking system, ABS warning, cruise control disabled and many others. When it does this, which is daily, the power steering goes out completely at highway speeds and sometimes curves. This has caused me to nearly hit other drivers head on with my family in the vehicle with me. It has left me stranded many times by not recognizing the key fobs and locking the transmission in park at stop lights. I just bought the vehicle, with 64000 miles on it, in October as my primary transportation and I am afraid to drive it. This has caused me severe hardship and endangered mine and my family's life on several occasions. This problem is extremely common with my model year, as seen on several online forums and Jeep has refused to acknowledge the problem or recall the vehicles. It was purchased from a Jeep dealer, Tim Short of Middlesboro Ky. I can understand wear and tear on vehicles, but this has been an issue with 2018 Jeep Rubicons for years. If this problem goes uncorrected, many people WILL die as a result of this issue. Autos are the only thing I know of that, if defective, cannot be returned for a full refund. Something should be done, since I have an 800 dollar monthly payment and nothing to show for it. Thank you for any help you may provide.
Vehicle started rattling uncontrollably on Interstate 95 north, Just north of Richmond Hill, Georgia. We had to pull over and we inspected the jeep for damage. No noticeable damage and we turned around and went home and switch cars. We read that this could be the aluminum steering box or the Jeep rattle. We feel these are known defects that Jeep should be responsible.
I own a 2018 Jeep JL Rubicon Wrangler. My complaint is the steering issue that NHTSA already is aware of and has a TSB issued on this particular malfunction. After spending a substantial amount of money for such vehicle, and there being a major issue with the aluminum steering box, I feel this should be an actual recall Jeep should make right for all of their loyal customers. Every forum I read about this steering issue, it is the same complaints, that Jeep should be responsible for replacing the Aluminum box with the steel steering box they have already upgraded to after 2020, because they knew it was an issue. My steering is very sloppy, I have already had a mechanic try to tighten the steering box and said it cannot be tightened again, and next time it needs to be replaced. I should not have to spend almost $1200 for an issue that is not my fault nor is it normal wear and tear. I feel unsafe in my vehicle no matter what speed I am going. It is all over the road and I am surprised a police officer has not pulled me over thinking I am driving drunk because the steering makes the vehicle sway from one side of the lane to the other and has to be corrected all the time. My fear is, one day I will not be able to control the steering because something will let loose and cause me to vere off the road and hit an obstruction, or worse, hit somebody else. This is not covered under warranty once the vehicle hits a certain number of miles, which I am over and many other people are too. Please take this matter serious and look further into it to see how bad this issue really is. It is not safe for all these Jeep Wranglers to be on the road with faulty steering boxes, which is a major part of the drive system in a vehicle. I don't have any children, but I can imagine the many of people who do drive these vehicles and has children in the cars with them on a daily basis, and has no clue there is a major issue going on with their steering. Thank you
A D V E R T I S E M E N T S
- Kissimmee, FL, USA