This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I want to preface this by saying my car (2015 Kia Forte5 EX) has been burning or leaking oil for a while now and no one I brought it to could ever figure out where. I brought it in for the recall check up a few months ago and they claimed to not find anything either. A couple of weeks ago I noticed a fairly loud ticking or knocking noise coming from my engine, I thought that maybe my oil was low even though I had just gotten it changed 2 weeks prior but I checked it and it was fine. Fast forward a few days and I get a prompt on my navigation screen to immediately have the car services and my check engine light started blinking. I brought it in to my local Kia dealership and today they told me that the engine is unfixable, and that they determined that it was something that should be covered under the warranty. But when they submitted the claim to Kia, Kia denied it. I am currently waiting on hold with Kia's customer service to file a complaint and hopefully resolve the issue but I thought I'd submit a claim here as well because Kia has been sued a number of times over the last decade for this exact reason.
My car consistently is running out of and low on oil which is affecting my engine and how it runs. My car did break down and now Kia is performing an engine test over 3000 miles but have not recalled the engine/car even though they've told me this is a common issue with these cars. Prior to the breakdown, there were no warning lamps or messages for me to know this was happening.
The contact owns a 2015 Kia Forte. The contact stated that while driving at an undisclosed speed, there was a knocking sound coming from the vehicle. The vehicle then lost motive power. The vehicle was towed to an independent mechanic and diagnosed with rod bearing failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
The contact owns a 2015 Kia Forte. The contact stated while his girlfriend was driving approximately 30 MPH, there was a knocking sound coming from the engine compartment. The vehicle then stalled without warning. Upon inspection, it was discovered that there was no oil in the engine although oil had recently been added. The vehicle was towed to the local dealer who diagnosed that the engine was damaged and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 62,000.
The contact owns a 2015 Kia Forte. The contact stated that the vehicle started smoking while stopped at a traffic light. The smoke was coming from the engine. Additionally, while driving 35 MPH, the vehicle was stopping and stalling while driving. There was no warning light illuminated. The vehicle was taken to the dealer however, the vehicle was not yet repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 74,000.
- Atlanta, GA, USA
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The cylinder 3 connecting rod broke and shot a hole through my engine block. It also sucked metal pieces into my turbo and damaged my starter. This is the exact same issue that the 2.0 liter engines have and yet I have to pay out of pocket for my repairs. I was on the interstate going 70 mph when this happened. What if instead of shooting down, it shot back towards me" What if my child was in the car" Now Kia won-€™t cover this and I think they should. I took the car to multiple mechanics and not one of them told me this could happen. The check engine light kept coming on, I kept being told to replace the spark plugs and the ignition coils and it never resolved my issue. These were Kia certified dealers. Now one of these Kia certified dealers wants to charge me $13,000 to replace the engine and the turbo. That-€™s more than the car is worth and now I-€™m stuck with the car payment of a car that failed and not bc of my own doing.
Every few months my car won-€™t crank. I have to get it towed to the dealership. They normally change the spark plugs and it runs again. Recently, they changed the spark plugs but I was also told that I had an engine oil leak(which is very hazardous), oil is leaking onto my engine which is causing my spark plugs to burn out so quick. They claimed they didn-€™t know what was causing it and told me I would have to wait until my car breaks down completely before being able to know exactly what-€™s causing it. Informed me that changing the spark plugs is only a temporary fix and I would go through this process again(my car not cranking and spark plugs needing to be replaced).
The contact owns a 2015 Kia Forte. The contact stated that while driving at an undisclosed speed, a burning smoke odor was detected. The contact pulled over and noticed there was smoke coming from under the hood. Additionally, there were engine parts that had melted and a puddle of fluid on the ground. A bystander assisted the contact in pushing the vehicle to her residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. Upon investigation, the contact related the failure to NHTSA Campaign Number: 20V750000 (Engine). The VIN was included in the recall; however, the contact did not receive a recall notification. The failure mileage was 99,880.
The contact owns a 2015 Kia Forte. The contact stated while driving at 45 MPH, he heard an abnormal knocking sound coming from the engine with the check engine warning light illuminated. The contact took the vehicle to an independent mechanic for an oil change. The contact stated that while driving for approximately two miles down the road the knocking sound returned. The contact veered to the side of the road and attempted to restart the vehicle and heard another loud knocking sound coming from the engine. The vehicle would not restart. The contact had the vehicle towed to an independent mechanic who inspected the vehicle and diagnosed the failure as rod blown in the engine and that the engine needed to be replaced. The contact then had the vehicle towed to the local dealer to be diagnosed. The dealer confirmed the previous diagnosis and informed the contact that the vehicle was included in NHTSA Campaign Number: 20V750000 (Engine). The contact spoke with local dealer about the recall and was informed that the vehicle no longer qualified for the repair because the vehicle had exceeded the 150,000-mile threshold. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 201,100.
2015 forte with 1.8l engine. Rod nock noise developed after 104k miles. Loss of power and drivability is decreasing. No diagnostic lights on. Called Kia and was told that the 1.8L are not under the recall. However there are several 1.8 motors exhibiting the same symptoms. Oil changes have been done at suggested intervals. I believe the recall needs to be expanded. Kia wants me to take to dealer to verify. ASE mechanic has looked at it.
Engine has blown a rod. Inspected and confirmed by certified auto mechanic.(Lucky's Amoco Service) No warnings or lights were present at time of vehicle breakdown.
My motor blew at 63k miles in Nov 2018. I was driving and it make a loud awful sound and was on fire and smoking and there was a huge hole in my engine. The kia warranty had just passed and they refused to cover the replacement
The contact owns a 2015 Kia Forte. The contact stated that the engine warning light was illuminated. The contact received notification of NHTSA campaign number: 20V750000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 98,000. Parts distribution disconnect.
Car engine caught on fire while driving without any indication. Car stopped and engulfed in flames. Car dashboard warning lights were not present until fire began but car shut off due to fire. The car was a total loss. Driver and passengers life were at risk. Exited car within seconds of car engulfing
Car was running great. No issues, had my regular oil changes and check ups. I was driving down the road and a piston rod blew in my engine. But oil was in my engine.
The engine seized up and smoke was noted on April 29, 2021. The vehicle was towed to Woodstock Carriage Kia, after being told that vehicle would start being repaired within 1 to 3 days. The service dated has been changed 3 times. Three months later, the dealer still does not have the short block engine from South Korea. The dealer did state that Kia would reimburse me for towing and a rental car (will not pay taxes or insurance for a rental car) eventually after car is repaired. I do not have the financial resources to pay for a rental car upfront for an unknown time period. The dealer stated they only have one loaner car, which they will not loan to me. The dealer also explained there are vehicles on the lot that have been sitting there since Nov. 2020, waiting for engines due to this recall. This is unacceptable. I need my car to be repaired. Thank you.
The engine has lower engine knocking. It has a rod knocking very loud. It could throw a rod through engine at any time, cause the vehicle to wreck and catch on fire. Yes, it was confirmed that it had a rod knocking in engine. yes, An ASE Certified mechanic. No check engine light came on. It just started knocking real bad and lost power.They appeared as I was driving down the road.
While driving, my engine started knocking. I stopped driving and turned off my car. I had it towed to a shop and was informed it was the same issue as the recall for 2.4 engines and told me to call Kia. Kia said it-€™s not covered under the recall so they won-€™t look at it.
My car engine burns oil like crazy. I received a recall notice and brought my vehicle to Gary Rome Kia in Enfield. I brought it in with the check engine light on as it was on listed conditions for the recall and when i was told everything passed i still had a check engine light and excessive burning of oil. The engine is not working properly and wasn't rectified during the recall process. I am afraid with how much oil it is burning it may lead to a fire in the engine compartment. I have followed all of the usual recommended services and was not made whole during the recall event.
A D V E R T I S E M E N T S
- Beacon, NY, USA