This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is a strong gas smell from the car when I am driving. There is an open recall for certain cars of this year, make, and model, but my Vin specifically does not qualify for the recall. The recall is for a possible fuel line leak, which sounds exactly like what I have right now.
The low pressure fuel hose from the gas tank to the fuel pump located under the engine cover is leaking fuel. The vehicle was inspected by a Kia Dealership to determine the cause of the fuel leak. My safety and the safety of others were put in jeopardy due to the possibility of a fire or explosion from the leaking fuel line. The smell of gasoline was detected prior to the inspection from the Kia dealership
2013 Kia Optima ex with 71K miles. Car had a very slow start. Trouble light came on. Had left lights on for about 2 hours so thought that was the issue. Seemed okay so drove home. Notices slight gasoline smell in cabin. No more driving that day. Took to local shop. Code reader came back as fuel pump failure. Did some research and noticed many with same issue on this make/model/year and a recall or two as well. VIN check returned no outstanding recalls. Called Kia customer service. Was told my VIN was associated with a recall in 2018 (SC 147) but 'passed the test". SC 172 was issued later for a call back of those vehicles that had engines replaced under SC 147 for a high pressure fuel pipe issue. I honestly think my Optima is currently having whatever the issue was under SC 147 but since it tested okay in 2018 - oh well! since the fuel pump warranty expired in 2018, I guess I'm on my way to an almost $1,000 repair! seems like Kia should allow getting the original service call issue looked at again free of charge to see if it is now an issue. Disappointed.
Car smelled like gas when air was on and even with air off. Fixed March 2019 and I believe I see a recall for it now. We paid a pretty penny to get fixed. My paint on my car is coming off everywhere like bad nail polish. It is peeling off and continues to happen in new parts of the car. I'm trying to get this fixed now with Kia. This started happening around windshield first about a year and half ago and then the trunk last fall and now my door and other areas in the last few months.
I was coming of the freeway when all of a sudden my car just turned itself off. Luckily I was able to manage to pull over to the side quickly enough to avoid any collision. I tried to change the starter because I was told that was bad. It hasn't been able to start up again since it first stopped on me.
I went to start my car which was on August 24, 2020 and it was making a very very loud noise I couldn't move it so I had it towed over to a mechanic who discovered that the engine in fact has been blown are the block has been blown so the engine is no good and needs to be replaced I am way and there was no warning on my vehicle and with also no notification of oil was low or no oil in my car whatsoever there was a metal shavings in the oil pan the mechanic discovered and it there's no leaks in the car at all and so now I pay payments for a car and somebody else to take me around to work every day for months on months andpayments for a car that sits in my driveway broken down and the dealership here Kia will not they fix my car they refuse to because of a disagreement prior to this I am on anything about my car they will not do I am actually the one who discovered there was a recall in the vehicle since February and nobody has told me and everybody has failed to mention this or contact
While driving on a road with my little cousin. All my function lights came on and and my car began to stall and slow down so started to press on the gas for acceleration a block down the way we started smelling smoke I panicked trying to get over and ran up on the curve and came off it pulled to a safe spot and me and my cousin both exit the vehicle quickly when we got out my it was smoking really bad my cousin noticed that it was on fire underneath the car so I looked and it was on fire something fell to the ground on fire underneath the car.
Was driving and my car turned off on me randomly ? always am consistent with oil changes every 3000 miles and always make sure my take is full with good gas I've also had to replace the gas line once already, , mechanic said I might have to replace my fuel tank because something with car not getting enough gas or so, I've also see leaks looks like gas
Hello I recently was filling up my vehicle and it flooded of gasoline.. I can't seem to fill my tank up fully and have the pump stop itself it over flows and pours all the gasoline this is extremely dangerous.. and I did see that there is a recall for due too the fuel area. Is this fixable through this recall? thank you
While driving on the turnpike the car completely shut off. Prior to shutting off, the battery, oil and transmission icon appeared on the dashboard. Thankfully I was able to merge over into the side lane safely because the breaks along with the steering suddenly became difficult to control. After placing the car into park and removing the keys from the ignition, I attempted to restart it. It started, so I continued heading home. Approximately driving another 12 miles, the same thing happened again. The only difference this time was upon restarting it, a weird knocking noise came from underneath the hood, so I shut the car off. I waited about 5 minutes to restart it and it started right up, so I continued heading home. Today, once again while driving, the car shut off. Same knocking, and dashboard lights. After waiting about 5 minutes, I restarted it, only to continuously hear a loud knocking noise and a vibration coming from under the hood. While accelerating, it barely moved and the noises became louder along with the vibration.this time the car was incapable of being driven. I had to get it towed directly to a Kia dealership. Good thing my car was still covered with easy care or else I wouldn't have been to get it towed. I don't even know how I am going to be able to afford whatever needs repaired. I did receive a recall notice and will attach it below.
We went to start the vehicle and it sputtered and failed to start. Once it finally did it was "jumpy" and there was a lot of blackish smoke from the exhaust. The vehicle then had a check engine light come on so we got that tested at an automotive store with an error code of " P0087 fuel rail/system pressure- too low" I see multiple articles discussing recalls for this year and model, however when we called Kia they said there was no recall for our specific vehicle for this issue. We are now going to have it repaired and pay out of pocket.. I feel this is unsafe, and needs to be addressed as this could have caused a fire having gasoline leak out. As well now we are going to be out of pocket paying a little over $1,000.
I have recently been experiencing some acceleration issues with my 2013 Kia Optima 4cyl 2.4L fl. About a two and a half months ago, I was driving on the freeway and switched lanes to pass a car; as I began accelerating my car felt like someone just pulled the plug on it. I lost most of my ability to accelerate and it felt like not enough fuel was getting supplied to the engine. My check engine light came on immediately. The next day I took it to O'reilly to check the code on my car and it came back with P0087, which is related to low fuel pressure. Looking into it further on NHTSA.gov, I found communications about this year, make, and model that state that there is a possible issue with the low pressure fuel line and how it may develop cracks or leaks due to excessive heat in the engine. This can increase the risk of a fire starting in the engine. I also found that Kia was going to begin notifying affected customers beginning on April 16th, 2020. I have waited this out to see if I would get a recall notice, but being 11 days later, I still have not received anything. I firmly believe that the issue I am experiencing is directly related to this issue with the fuel line. My car starts rough, runs rough, and has very poor acceleration; especially at higher rpms. It feels as if my car chugs at times. I have dealt with recall issues before with my vehicle (a complete engine block replacement due to excess metal shavings left in the engine during manufacturing) and my car died on the freeway. It was a nightmare to even get the dealer to admit that there was an issue and required my car dying a second time on the freeway and a tow that I had to pay for to get them to do anything. In short, I do not want to have to go through that mess again to fix, what so far appears to be (or will be), a recall that I should have been notified about. Thank you.
The engine blew up on car was driving normally when car stopped and didnt want to power on. Engine started making noises. Went to dealer to have engine replaced but wont make it valid since they mention engine is not the original engine and was replaced.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA campaign number: 20V100000 (fuel system, gasoline) however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
In the late morning of Monday, April 6th 2020, my husband was driving our 2013 Kia Optima sxl home from the store when the car began filling with smoke. Luckily, he was able to pull the car over and jump out before flames began to engulf the front of the car. He called 911 and the fire company was dispatched. Their response time was short, but it took under a minute for the car to go up in flames (see pictures attached). There was zero warning that this horrific event was about to occur. No engine light, no funny noises, no problems whatsoever. In fact, I had just brought the car into our local dealership for routine service less than a month before on March 9. they gave me no indication that there was anything wrong with the car that would cause it to catch on fire. We filed a claim with our insurance company, who confirmed the car was totaled and listed a recent, but as yet unannounced, recall on my exact year, make and model of the car. After some research, I found that according to a February 27, 2020 article in us news and world report, Kia would shortly be recalling nearly 142,000 2013 and 2014 Kia Optima's. furthermore, 'Kia says a fuel hose can deteriorate and crack due to engine heat. The hoses can leak and cause fires. A fix is still being developed. The recall is expected to start April 16.' Although at the time of the article no fires had yet been reported, given the sudden nature of our car fire, it is obvious to us what has happened.
The contact owns a 2013 Kia Optima. Contact stated that while driving at 70 mph, there was an abnormal grinding sound coming from the vehicle. The vehicle was taken to cable dahmer of Kansas City located at (555 w 103rd St, Kansas City, mo 64114 (816) 284-7240) where, the contact was informed that the transmission was defective. The vehicle was repaired however, the failure recurred. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the turbo oil feeder line was fractured and needed to be replaced. The contact referenced NHTSA campaign number: 20V100000 (fuel system, gasoline) as a possible solution to the failure. The manufacturer was not contacted or notified of the failure. The failure mileage was approximately 115,000.
A D V E R T I S E M E N T S
- Las Vegas , NV, USA