This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer purchased a Kia, Rio on 11-6-03, when attempting to install child's car seat discovered that automatic lock feature did not work. Consumer followed the owner's manual step by step, but it kept releasing the lock before completion. Consumer took vehicle back to the dealer, and was informed by one service person that they all were like that, and would lock in emergency mode. Consumer explained that it was not alright, and upon persistence, they were going to replace the seat belt mechanism.
The child safety restraint seat belt system in the rear seats of our new Kia Rio cinco does not work. The dealership was notified, new parts installed and the problem persisted. The Kia representative has declared no problems are present. However, the seat belt will not lock down to install a child safety seat. The locking mechanism releases to early. The representative stated that the seatbelt should lock on impact. This is not safe for installation of a child seat.
- Glendale, AZ, USA
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- Mesa, AZ, USA