Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The only reason we don't give the 2009 Kia Rio our top award is because of poor side & rear crash test ratings.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Kia Rio windows / windshield problems

windows / windshield problem

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2009 Kia Rio Owner Comments

problem #1

May 292009

Rio 4-cyl

  • 15,000 miles


Car has suffered repeated stress cracks of windshield. Cracks start at same spot on windshield. Repaired once under warranty with huge hassle with dealership and repaired again by owner when car out of warranty. Dealer agrees cracks are not result of impact as no chipping on glass to indicate foreign body impact. It is my opinion that a car less than four years old should not be having repeated windshield failures. Dealer's solution is to sell me a new car. Kia's solution is to hide behind car being out of warranty on second failure. Inspite of repeated requests by me and dealer's Kia quality assurance manager, Kia corporate never returns my calls. The only contact I have been able to make is a customer service rep who just repeats "car is out of warranty". when I asked what Kia would do if new windshields continue to crack, his solution was "file a claim with your insurance company". car has had other disturbing failures, which required repeated trips to dealer while under warranty such as air bag sensor failure, repeated stalling while being driven, etc. Most disturbing is Kia's unwillingness to stand behind their product's repeated failures once car is out of warranty.

- Sylmar, CA, USA

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