This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Kia Soul. While driving 35-45 mph, the manual clutch slipped and lost functionality without warning. The contact noticed an abnormal odor prior to the failure. The vehicle was taken to pitre Kia (9640 Eagle ranch road, albuquerque, nm 87114, (877) 887-1633) to be diagnosed. The contact was informed that the clutch and fly wheel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
The contact owns a 2015 Kia Soul. While driving various speeds, the transmission lunged without warning. In addition, the contact observed that the vehicle shook vigorously while idling or while driving. Also, the vehicle would sometimes fail to switch gears. The vehicle was taken to a dealer where it was diagnosed that the engine mount needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to the dealer again where it was diagnosed that the fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 14,000.
The contact owns a 2015 Kia Soul. The contact stated that the steering column, shifter, and brakes failed to operate. As a result, the vehicle was involved in a side impact collision. The vehicle was towed to an independent mechanic and then to the dealer. A police report was filed. The contact received notification of NHTSA campaign number: 15V736000 (steering); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. There were two injuries that required medical attention. The contact suffered from a cervical strain and mild thoracic facial strain. The failure mileage was approximately 11,000. Parts distribution disconnect.
The contact owns a 2015 Kia Soul. While driving 35 mph, the manual transmission was shifted to second gear and there was significant power loss in the momentum of the vehicle. The vehicle was almost to the point of stalling before there was sudden acceleration. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic was unable to retrieve a fault code. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 2,000.
The contact owns a 2015 Kia Soul. When the accelerator pedal was depressed at approximately 30 mph, the vehicle lost power without warning. The vehicle was taken to a dealer, but the failure was unable to be determined. The contact mentioned that the failure recurred several times. The manufacturer was notified of the failure. The failure mileage was 3,600. Updated 03/16/16 the consumer stated the dealer replaced the high pressure fuel pump. However, the problem happened again two weeks later. Updated 03/30/16.
A D V E R T I S E M E N T S
- Albuquerque, NM, USA