This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I-€™ve owned an Optima and a Sportage. They-€™ve both left me in terrible situations financially. I liked my 2014 KIA Sportage. It was well maintained and a good vehicle. I really hadn-€™t ran into any issues with it. Until the day after Christmas 12/26/2021. There was no indication whatsoever that there was a mechanical failure to the engine about to happen. No warning lights. Nothing. As I was running about 80 mph on 71 Southbound I started to hear a -€œflapping-€ noise. Within 5 miles, and thank the Lord I was now on an exit ramp slowing down - the engine locked up!! After doing some research I quickly found out this is a predominant issue with KIA engines. The manufacturing was faulty and it causes premature wear of the crankshaft bearing and metal shavings wrecking havoc on the engine. Due to being a secondary owner it is not under warranty and because I did not receive any notification at all from the manufacturer that there was a product improvement order for the vehicle, KIA will not assist with any of the cost. I now have a vehicle that was running just fine the day before yesterday, that has 84,000 miles on it, maintained properly, that I still owe on that does not run and is going to cost me $6,500 to get fixed. There was a class action lawsuit with a 1.3 billion dollar settlement because KIA knew they were manufacturing junk engines but apparently I missed out on that and I am not eligible due to the product improvement, that I knew nothing about, was not completed. My VIN has 0 unrepaired recalls on the KIA and the NHTSA government websites. I don-€™t understand how it-€™s not a safety recall. I keep reminding myself that things could-€™ve been worse and I am leaning on my faith to help me remain as calm about the situation as possible.
There are moments when I am driving that the vehicle will suddenly decelerate for no reason. At that point, I have to pull over, turn the vehicle off and then back on for it to move. This is frightening at the least as it happens with no warning and sometimes I'm on the freeway. I have had a couple of mechanics look at it and they can't figure out why it does this. I've asked Kia twice and they don't give a response. I'm afraid that it will happen one day when I'm not in a position to pull over without getting hit.
The contact owns a 2014 Kia Sportage. The contact stated while driving 55 mph, he began to hear an abnormal noise coming from the engine. The contact stated no warning light was illuminated. The contact was able to park on the side of the road but did not hear the abnormal noise anymore. The contact stated that he decided to continue driving, but the engine then seized shortly after. The contact was able to restart to the vehicle but continued to hear the abnormal noise getting louder. The contact was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to the local dealer and was informed that the engine needed to be replaced, due to not having the knock sensor software updated. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.
Low oil light had turned on and some strange noises began to sound coming from the front of the vehicle. The oil level however, did not seem terribly low, though new oil had been added to the vehicle nonetheless while waiting for a maintenance appointment the next day. While driving the vehicle later on that same night, the battery light, and check engine light suddenly came on and the vehicle began to shut down, thus forcing us to come to a stop in the middle of the road. Once towed and assessed the following day, I was informed that it had been engine failure and would in turn require a new engine.
The contact owns a 2014 Kia Sportage. The contact stated while driving approximately 50 MPH, the vehicle suddenly stalled. During the failure a rattling noise was present coming from the engine compartment. The vehicle was towed to the local dealer who diagnosed that the engine rods had failed, and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 73,000.
Was driving 50 mph on highway when a loud band and sudden loss of power came from engine. Veered car to breakdown lane. Engine oil all over road. Total loss of engine oil. A screw blew a hole in the engine (two private mechanics confirmed this). Car has now been sitting at Kia dealer for 3 weeks and they claim they cannot look at it for a month (must be a lot of blown engines in their lot?) Only 83,000 miles on car.
The contact owns a 2014 Kia Sportage. The contact stated while moving from a complete stop, the vehicle loss motive power. The contact stated no warning light was illuminated. The vehicle was towed and diagnosed with needing the rod bearings replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 167,000.
On highway, route 80, engine shut down, dash board was blinking like crazy. Had to pull over to side of road. After 30 min.-€™s got to restart the car and exit highway, at a low speed with all kinds of engine noise. Car towed to service center, and mechanic says engine failed, need to replace motor.
The contact owns a 2014 Kia Sportage. The contact stated while driving 70 mph, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was towed to the local dealer where it was diagnosed with the engine needing to be replaced due to metal fragments being found in the engine oil. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 11,000.
Was driving on freeway and lost power car wouldn't rev past 1500 rpms then motor started knocking and seized. Purchased car on 11 16 2020 put 2000 miles on it has 122,000 miles.
My dashboard 'engine' light popped on and within minutes I drove it to my local mechanic to be immediately scanned and the scan code read, #poo14 at that moment my mechanic informed me that the "theta II" engine was in fact recalled but I was never notified ever by the dealership!!! at the time my vehicle was moving in a 35mph zone on a city street. After the scan I backed it out of the bay to park it and then the motor just "locked up & seized" I immediately called Kia roadside assistance and was told they do not tow. I then called fucillo Kia where I purchased it and pretty much got the typical "big dealer" run around. I then called someone with a bigger pay grade that could possibly advise me what to do here. This supervisor explained that they are not responsible to get the vehicle "in house" to fix this issue. I contacted my insurance co. But did not have towing on my policy. They were baffled that Kia said it was my responsibility to get it towed to dealership! mind you that I immediately lost my part time and really cant afford a huge towing bill! it seems to me that I shouldn't have to feel that this is all my fault ! you would think that my 10yr/100,000mi warranty should jump on this. I presently have 64,857mi on odometer. Please inform me what to do next,
There is a knocking noise coming from my engine. I also lose power when I turn corners or when I slow down and go again. The knocking noise is not very loud but I can hear with the windows down. I took the vehicle to Kia and they stated they couldnt replicate the issue. The engine was replaced for the same issue last year (2019).
The contact owns a 2014 Kia Sportage. The contact received notification of NHTSA campaign number: 18V907000 (fuel system, gasoline, engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, there was an abnormal odor inside of the vehicle. There was no warning light illuminated. The vehicle was taken to murray Ford of kingsland, Inc (2030 N Georgia St 40, kingsland, ga 31548, (912) 510-3673) where the contact was informed of a fuel leak inside the engine compartment. The contact was referred to mike murphy Kia (6150 altama ave, brunswick, ga 31525). The vehicle was towed to another dealer to be repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000. Parts distribution disconnect.
I was driving down a highway going 70 mph. All of a sudden my car engine starts revving high. So I start slowing down and its still revving high. So I pull over with my 2 kids in the car, and my car dies. I had my car towed 51 miles to my mechanics shop, and found out yesterday the engine is shot. I had no warning lights come on the dash, nothing wrong until it was too late. My oil was changed a month and 5 days prior to this.
I noticed a knocking noise coming from my engine while idling and when trying to accelerate the knocking noise was getting louder and faster then at first the noise stopped as you would drive past 40 mph or so and while breaking my engine would knock and my car would slightly jerk. I first noticed this early morning had to drive two hours to get home with my children then around noon the car would not drive past a half miles before dying. My car will still start up but will die if driven. This happen very sudden an unexpected as my Kia is well taken care of. Please help me understand what is happening with my vehicle.
Noticed a knocking noise coming from my engine while idoling when trying to accelerate it seemed as though my car was losing power and the knocking noise was getting louderand faster. While breaking my engine would knock and my car would slightly jerk. I haven't drove my car in 4 days because it was acting this way on back roads, no way I'd trust it on a highway. Vehicle only has 90,000 miles.
The vehicle seized running on the freeway Tuesday March 12 and had to be towed. The engine would not turn over and subsequently was towed to two different garages and told that the engine seized and was damaged. No recall was sent from 2017 as I found out later there was one. Was driving on hwy280 when auto stopped.
This vehicke was purchased new in March of 2014. I am the originalk owner. While making an out of town trip the vehicle had a lound knocking noise and lost power. I took the vehickle to an independent garage. The infomred me that the oil pump quit functioning and that caused the motor to throw a rod. When this occured the vehicle had 86,000 miles on it. Kia has a 10 year 100,000 mile warranty. Additionally, I purhcased an extended warranty froim the dealership that would cover the power train for 20 years and 200,000 miles. The vehicle has been delivered to a Kia delaership and so far I am hearing excuses on why they will not honor the warranty. This is despite the fact I have performed regualr oil changes with full synthetic oil since I purchased the vehicle.
Wife was driving home from work, 45min drive. 10min left in the drive, she started hearing a noise from the engine and loss of power. Luckily she was able to coast the way home, but after 2 mechanic opinions, it is a dead engine due to the ticking/clanking noise from the engine. First mechanic said piston issue (without diagnostics), second said metal shavings and the engine basically killed itself. I made sure this car had on-time oil changes and at 116K miles was just about to do a full sparkplug/100K mileage tune-up. When will Kia understand that 2011-2013 models are not the only models effected by these engine issues?! we now are down a car, still owe on it, (I believe) at no fault to our own. Kia did send out an ECU update (feb15/19) that (per a Kia dealership employee) warranties the engine for the life of the engine, but what about people who have already been effected with these issues?!
A D V E R T I S E M E N T S
- New Vienna, OH, USA