This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Seat control module failure. 2 modules per car, 1 for passenger seat, and 1 for driver seat fail. The defective seat control module unit will deplete the cars battery overnight resulting in a no-start condition the following day. A new battery, or a jump start, will get the car going again. The common immediate resolution is to unplug the seat control module which would impact the seats ability to respond in an accident. The replacement part and diagnosis from mb dealer is approx $700/ module. This is a huge liability for Mercedes owners and the repair should be investigated for seat function safety. I understand the part number has been updated, which I believe is an admission by Mercedes that the original part is defective.
- Trabuco Canyon, CA, USA
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- Trabuco Canyon, CA, USA