The contact owns a 2008 Mercedes-Benz C300. While the vehicle was parked, the contact opened the door and the interior lighting was not illuminated, the steering wheel was locked, the instrument cluster lighting was dim, the vehicle would not start, and the gear shifter would not engage. The vehicle was towed to a local dealer (schumacher european, located at 18530 N scottsdale rd phoenix, AZ 85054) where it was diagnosed that the electronic ignition switch needed to be replaced. The vehicle was repaired. The manufacturer was notified of the issue and opened case number: 1-956218644. The failure mileage was 59,000.

- Fountain Hills, AZ, USA