Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.

Seats — Mid/Rear Assembly — Head Restraint

Summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.

Actions

Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.

Documents (10)

• Defect Notice 573 Report
• Recall Acknowledgement
• Recall 573 Report - Amendment 1
• Recall 573 Report - Amendment 2
• ISSUED Owner Notification Letter(Part 577)
• Remedy Instructions and TSB
• Manufacturer Notices(to Dealers,etc)- Recall Campaign Initial Notification Check Guide Bushing on Rear Head Restraints MY21 205 and 238 (C-Class and E-Class)
• Recall Quarterly Report #2, 2021-4
• Manufacturer Notices(to Dealers,etc) - Check Guide Bushing on Rear Head Restraints
• Recall Quarterly Report #3, 2022-1

Click a tab for more information.