Print this page

5.0

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,252 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Mercedes-Benz CLA250 steering problems

steering problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2016 Mercedes-Benz CLA250:

Unsubscribe any time. We don't sell/share your email.

2016 Mercedes-Benz CLA250 Owner Comments

problem #4

May 182020

CLA250 4-cyl

  • 41,000 miles

A D V E R T I S E M E N T S

We have a 2016 Mercedes C-300 vehicle that had a recall on the steering column concerning a latch bolt. Unknown if this recall pertains to the safety concern itself, after this fix the electronic communication system failed and causes this vehicle to lose power steering and would/can result in a crash. My family was traveling at speeds of nearly 70mph on the interstate and the entire steering system shut down forcing us to manually force the vehicle to the side of the road. When this fails, it will only steer straight ahead, if you are steering in any directions, you must force the steering wheel to right or left. Mercedes says their products often fails and this is acceptable. Everyone must understand when this fails this vehicle will only steer straight in the path it is going, if you fail to catch this in time, the vehicle will continue on the path to where the steering wheel is centered, if you do not catch this in time the force of the vehicle to stay on path is uncontrollable. The cost to repair is over $4300 and Mercedes will not work to fix this or take notes to how serious this problem is.

- Brighton, MI, USA

problem #3

Jun 302019

CLA250

  • 40,000 miles
My car has shut off on me while driving two times and road side assistance came out two different occasion. I kept up with maintenace on the vehicle. I went to pep boys up the St from my house instead of Mercedes for oil changes. Out of no where my engine light came on and I towed my car two Mercedes to fix. They said my engine blew N the turbo. They won't cover it under warranty since I gave them all my maintence receipts from pep boys. This was a demo car I originally leased and had it for 2 years with 9 months left on the car. The recalls on the VIN were not fixed and Mercedes is trying to send me away with a unfixed car. Please help

- Medford, NJ, USA

problem #2

Dec 062018

CLA250

  • 10 miles
I was driving my cla in the rain on the 405N in irvine, ca at about 4pm to go to my new place of employment for onboarding. I was going approximately 25-30mph because of the weather and traffic it was very slow. I put my blinker on to merge over into the second lane and my car beeped and automatically went into neutral. I couldn't do anything, it felt like my steering locked up and I could only slightly move the wheel, my blind spot assist was inoperable, my dashboard lit up every light/warning sign it could and I could not switch gears. I had to slowly roll two lanes over into the emergency lane while it was pouring rain. I almost got rear ended because of how slow my vehicle was moving over. I did not turn the vehicle off because I wasn't sure if I would be able to restart it. I waited on the side of the freeway for 2 hours to get towed to the nearest dealership which was newport beach fletcher jones. About a week prior to this I had my battery changed at Mercedes because it completely died and wouldn't hold a charge. When I got to the vehicle I was informed that 2-3 other cla's came in the same day, with the same problem.

- San Clemente, CA, USA

problem #1

Oct 262017

CLA250

  • miles
Takata recall. Contacted Mercedes Benz greenway spoke with service department explained that I checked upon mail notification of a recall on my vehicle. Spoke with receptionist who told me that there was no recall (tammy or chrystal). Called back and luis told me that there was a recall but no solution. What do I do" continue driving at risk with my child in the car!!!!??"

- Fresno, TX, USA

Not what you are looking for?