Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
111,573 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mercedes-Benz E320 brakes problems

brakes problem

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2004 Mercedes-Benz E320 Owner Comments

problem #1

Apr 252014

E320 6-cyl

  • 111,573 miles


I left my home in cincinnati, oh at 8:25, with a 1/2 tank of gas, drove ~ 3 miles to hwy126 and merged to 75S. I moved from the right to the middle to the left lane. After being at 50 mph ~ 2 minutes on the left lane, the car suddenly stopped. The dashboard was all lit up with warning signs, check engine, brakes and oil. I put my hazard light on, put the car in park, turned the key off, and then back on. The same warning signs came on and the car did not start. I called Mercedes assistance who advised to call 911 and that a tow truck will arrive in 1 hour. I called 911 and surprisingly got a voice message that all operators are busy! a minute later an operator came on the line, she asked where I was and I told her that I was on the left (high speed lane). She asked me if I was in a black Mercedes. She indicated that a dispatcher is on the way. At 8:51 I called aaa to get a towtruck earlier. They said they will come in 45 min. A car assistance van came and eventually the police car. They stopped behind my car, and tried to turn the car on and were unable to, they asked me to put it in neutral but the gear would not move. The policeman stopped the traffic on the highway, asked me to step out of the car while he managed to put the gear on neutral and asked me to sit back in the car and steer. They manually pushed the car to the right shoulder but I was not able to steer as the power steering was not working. At 9:18 the aaa truck came and towed the car to the Mercedes dealership. They diagnosed the problem as a sudden failure of the crankshaft position sensor and replaced it for a charge of $463.46. I found on the web that several Mercedes models have had this problem occur but there has never been a recall. The sudden complete failure of a car in the midst of rush hour traffic creating a major hazard to me and other drivers needs the attention of the NHTSA.

- Cincinnati, OH, USA

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