This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's mother owns a 2010 Mercedes-Benz E350. The contact stated that while his mother was driving 60 MPH, a warning message indicating that the brake fluid level was low was displayed. The vehicle was taken to the local dealer where the brake fluid was replaced and the warning message disappeared. The contact's mother was able to continue driving. The contact and his father later inspected the services brakes. The contact stated that upon depressing the brake pedal, the brake pedal went all the way to the floorboard. Additionally, the contact noticed that the brake fluid was leaking from underneath the vehicle onto the ground. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 85,788.
While driving approximately 25 mph, the contact stated that he depressed the brakes as he approached the intersection, but they failed to respond. Finally, after going through the red light, he came to a full stop. No one was injured and the failure was reported.
- Beltsville , MD, USA
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- Cumberland, RI, USA