This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Mercedes-Benz E350. While driving 50 mph, the contact noticed an abnormal smoke odor in the vehicle. The contact stated that the heating element in the driver seat became overheated and burned through the leather seat cushion and the contact's pants. There were no injuries. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,890. The VIN was unavailable.
- Poolesville, MD, USA
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- Poolesville, MD, USA