Power steering is makes winding noise and very wobbly Wood grain interior is turning white Emissions problems

- Defuniak Springs , FL, USA

The rear subframe failed as a result of pre-mature corrosion while traveling at 70mph. Control of vehicle was lost and could easily have led to a multiple fatality incident if not for luck. The problem has been reproduced in many Mercedes models around this model year and Mercedes is well aware of the issue with their inferior subframe. NTSA needs to order a recall from Mercedes as class action lawsuits are going to be put together if nothing is done. There was no warning that this subframe was going to fail.

- Spring, TX, USA

The rear "K" suspension subframe assembly had to be replaced because of rust internally in the vehicle frame. There was no other rust, internally or externally visible, on the entire car. My mechanic indicated that the car would not pass inspection without major repairs at a cost of over $2800. If the subframe became disconnected, steering control would be lost resulting in a potentially serious injury due to loss of directional control at high speeds. My mechanic has already replaced parts to repair this issue on at least 4 other cars within a short period of time.

- Harrisburg, PA, USA

My vehicle is a 2011 E350 Mercedes all a & B service from the same dealership parkplace Mercedes. We are currently in a pandemic so I start my vehicle and drive it around once or twice a week. I stays in a sheltered parking garage area and last week I started my car drove up to my building ran in to get some gloves because I was going to store and when I returned to my vehicle it would not start. Parkplace Mercedes service called back and stated they had to order the part and it would be here in 1-2 days and cost would be $1691 for new esl part & labor. I asked the service asst manager how much was the part and he told me $447. I called the parts department to see how much the part was and I was told $544 and only Mercedes could do the job and parts are in stock. A bit confused I called and spoke with the parkplace manager off lemmon ave in dallas and I was told he was unsure if program key could be actioned by a after market dealer but would check and let me know. The asst manager called back and I advised of my confusion and he advised he would seek answers and call me back. I received a call back from the asst manager and was advised the 2 that was in stock was for 2 other vehicles that was having the same issue. My question is how is it legal for Mercedes to advise they can only do the work on a vehicle I own" and addition if I were to get an after market shop to do the work and they have the equipment to reprogram the key, why can I not go to another shop? is this information available in the manual in Mercedes service books" this should be a easy recall because the technicians are not troubleshooting to see if the motor that is inside the esl can be replaced. I know it's a pandemic and revenue is at an all time low but lying to customers is not the correct approach. I sent an email and requested troubleshooting of esl of my vehicle. It could be a quick fix.

- Irving, TX, USA

The steering wheel locks up while driving so that you can't turn the wheel. The column says it is in neutral but you still can't turn the wheel. You have to turn off the car and restart it to be able to turn the wheel. It randomly occurs without warning. It occurs on city streets and on the highway. It has occurred while driving straight. Various speeds. Took it to the Mercedes dealer on February 27, 2019 and they could not identify the problem. It has occurred approximately 5 times in the past 2 months.

- Mableton, GA, USA

The contact owns a 2011 Mercedes-Benz E350. The contact stated that the vehicle stalled without warning and the steering wheel seized. The vehicle was towed to Mercedes-Benz of jackson (455 steed rd, ridgeland, ms 39157, (601) 956-4211). It was up to the dealer and warranty company to decide who would repair the power steering control unit. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 10V459000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 96,000.

- Canton, MS, USA

The contact owns a 2011 Mercedes-Benz E350. While driving 40 mph, the steering seized without warning. The dealer diagnosed that the power steering pump failed, which allowed metal fragments into the power steering hose. The vehicle was not repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 82,000.

- Stockton, CA, USA

Excessive steering wheel vibration when braking from 50-40mph. Creates unsafe driving environment, known problem on 2010-2012 E350/E550, yet mb refuses to acknowledge the problem.

- Fall River , MA, USA