This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns 2014 Mercedes-Benz E350. The contact stated while reversing, the gear shifter failed to release from park. The contact restarted the vehicle and the gear shifter failed to release from the reverse position into drive. There were no warning lights illuminated. The vehicle was taken to Mercedes-Benz of coconut creek (4250 fl-7, coconut creek, fl 33073, (954) 406-1167) to be diagnosed. The contact was informed that the steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 37,800. Consumer stated malfunction happened several times.
- North Lauderdale, FL, USA
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- North Lauderdale, FL, USA