A loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash.

Steering — Electric Power Assist System

Summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC300 and GLC300 4MATIC vehicles. The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist.

Actions

MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019110014.

Documents (10)

• Recall Quarterly Report #1, 2019-4
• Recall 573 Report - Amendment 3
• ISSUED Owner Notification Letter(Part 577)
• Remedy Instructions and TSB
• Recall 573 Report - Amendment 2
• Manufacturer Notices(to Dealers,etc)- MFR Dealer letter
• Recall Acknowledgement
• Manufacturer Notices(to Dealers,etc)- Recall Campaign Launch Notification Soldering of Steering Control Unit MY19 253 (GLC-Class)
• Defect Notice 573 Report
• Recall 573 Report - Amendment 1

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