Print this page

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
4,229 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Mercedes-Benz GLK350 seat belts / air bags problems

seat belts / air bags problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2012 Mercedes-Benz GLK350:

Unsubscribe any time. We don't sell/share your email.

2012 Mercedes-Benz GLK350 Owner Comments (Page 1 of 7)

problem #131

Mar 302022

GLK350

  • miles

A D V E R T I S E M E N T S

The component or system failed or malfunctioned: Brake pedal -does not brake effectively Engine :Alternator/ignition-the car would not start on me Cigarette lighter: front cigarette lighter does not work (greater fuse or electrical problem Inspection: Car was returned to Hawthorne Auto Square for repair and ultimately returned and sale of the used car was cancelled due to these issues. Please inspect car at Hawthorne Auto Square 11646 Prairie Ave, Hawthorne, CA 90250. Please do not allow Hawthorne Auto Square to resell this car it is a hazard to all Safety of myself and others were put at risk: - when attempting to brake, the car does not stop in a safe distance (dangerous can cause car crash) ( this happens to many GLK 250s) -the car is not starting after being started(dangerous if driving and cuts off in traffic and causes accident) air bag disabled -light coming on in car( if airbags that dont work someone could die) -electrical wire-there is a loose electrical wire in the trunk of the car that could shock someone cigarette lighter- front cigarette lighter does not work ( this happens to many GLK 250s) axle- appeared faulty -causing the car to wobble( this happens to many GLK 250s) -Car has problem and has not been reproduced or confirmed by a dealer or independent service center -Car has not been inspected by the manufacturer, police, insurance representatives or others. No warning lamps, messages or other symptoms of the problem prior to the failure I noticed the problems around 3/30/2022 In addition: Mercedes Benz all GLK 250s need; Advanced driver assistance systems, lane departure and Advanced emergency braking system (AEBS)

- Los Angeles, CA, USA

problem #130

May 102019

GLK350

  • miles
Postcards sent to me said dealer had parts. Made appointment online with detail that this was for airbags, went in, and was told they didn't have. Repeated requests for assistance from dealer -- no response.

- Rancho Mirage, CA, USA

problem #129

Feb 092016

GLK350

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz glk350W4. The contact received a recall notice for NHTSA campaign numbers: 16V081000 (air bags) and 19V010000 (air bags). The contact received the recall notification in July of 2017. Mercedes-Benz of bellevue (11850 bel-red rd, bellevue, wa 98005, (425) 249-7391) was contacted and stated that parts were unavailable for the repair. The manufacturer was contacted and confirmed that the parts were unavailable. The contact had not experienced a failure. VIN tool confirms parts not available.

- Redmond, WA, USA

problem #128

Feb 092019

GLK350 6-cyl

  • miles

A D V E R T I S E M E N T S

2012 Mercedes-Benz Glk350 4matic. Consumer writes in regard to 2 takata safety recalls interim notice NHTSA #19V010 'replace passenger-side airbag module'.

- Ocean City, MD, USA

problem #127

Jan 012016

GLK350 6-cyl

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 19V010000 (air bags). The parts for the recall remedy were not available. The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Mercedes-Benz of arlington (585 N glebe rd, arlington, va 22203, (703) 525-2100) was contacted and confirmed that parts were available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Issue resoved.

- Reston, VA, USA

Search CarComplaints.com for these popular complaint phrases...

problem #126

Jan 232017

GLK350

  • miles
The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of new shell (77 E main street, new shell, NY 10801, (914) 273-4002) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unknown.

- Pelham, NY, USA

problem #125

Aug 072019

GLK350 6-cyl

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Mercedes-Benz C350. The contact received notification of NHTSA campaign numbers: 16V081000 and 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of raleigh (5607 capital blvd, raleigh, nc 27616, 919-573-5050) was contacted. The manufacturer was notified and provided case number: 2019010001. The contact had not experienced a failure. Consumer stated Mercedes issued recall - dealer refuses to comply with air bag recall.

- Raleigh, NC, USA

problem #124

Aug 162017

GLK350

  • miles
The contact owns a 2012 Mercedes-Benz glk350W4. The contact received notification of NHTSA campaign numbers: 16V081000 and 19V010000 (air bags). The part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not notified. The contact had not experienced a failure. The VIN was not available.

- Edmond, OK, USA

problem #123

Mar 012018

GLK350

  • miles
The contact owns a 2012 Mercedes-Benz Glk350. While driving 20 mph with a passenger in the vehicle, the air bag warning indicator illuminated. The contact was informed last year that her vehicle was not included in NHTSA campaign number: 16V081000 (air bags). Leith Mercedes-Benz (5607 capital blvd, raleigh, nc 27616, (919) 573-5050) was contacted and stated that the remedy was not available. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was unknown.

- Pinetops, NC, USA

problem #122

Jan 302019

GLK350

  • miles
Takara recall Mercedes is not contacting me a D remedy are still not available

- Charlotte, NC, USA

problem #121

Feb 092016

GLK350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2012 Mercedes-Benz glk350W4. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 19V010000 (air bags). The contact called Mercedes-Benz of westmont at 630-537-0313 (located at 200 E ogden ave, westmont, il 60559) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- West Chester, IL, USA

problem #120

Jun 102015

GLK350 6-cyl

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 and 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of wilmington (located at 3801 lancaster pike, wilmington, de 19805, (302) 995-2211) and was informed that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated the dealer was aware of the recall at the time of purchase but did not disclose. I did call headquarters and was told bags should be available by Sept.

- Wilmington, DE, USA

problem #119

Feb 092016

GLK350

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact stated that the manufacturer failed to provide the part within a reasonable timeframe concerning NHTSA campaign numbers: 16V081000 (air bags) and 17V017000 (air bags). The contact did not know when the vehicle would be repaired. Mercedes-Benz of tucson (6350 E grant rd, tucson, AZ 85715, (520) 886-1311) scheduled an appointment and called within two hours, indicating that the part was not available. There was no loaner vehicle option. The dealer had not placed the contact on a waiting list to receive the part. The manufacturer was contacted regarding part availability. The contact had not experienced a failure. Parts distribution disconnect.

- Houston, TX, USA

problem #118

Feb 012016

GLK350

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 17V017000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer and dealer were not made aware of the issue. The part was not available. The contact had not experienced a failure. Parts distribution disconnect.

- Laguna Beach, CA, USA

problem #117

Jan 142019

GLK350 6-cyl

  • miles
2012 Mercedes Benz glk 350. Consumer writes in regards to takata passenger side airbag safety recall. The consumer stated the manufacturer exceeeded a reasonable amount of time completing the recall repair.

- Saint Marys, GA, USA

problem #116

Feb 092016

GLK350 6-cyl

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 19V010000 (air bags). The contact called Mercedes-Benz of naperville at 630-537-0312 (located at 1569 w ogden ave, naperville, il 60540) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available for both campaigns.

- Naperville, IL, USA

problem #115

Mar 012019

GLK350

  • miles
2012 Mercedes-Benz Glk350. Consumer writes in regards to front passenger airbags safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time to complete the recall repair.

- Cerritos, CA, USA

problem #114

Feb 082016

GLK350

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact stated that NHTSA campaign numbers: 16V081000 (air bags) and 19V010000 (air bags) exceeded a reasonable amount of time for repair. The recall notifications were received in February of 2016. Mercedes-Benz of denver (940 S Colorado blvd, denver, co 80246) stated that the parts were not available for repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Denver, CO, USA

problem #113

Sep 282016

GLK350

  • miles
Takata recall. I have been calling the Mercedes dealer for almost 3 years to get these dangerous airbags replaced. They sent a letter telling me the parts were expected by September 30, 2018, but no replacement yet. Even they say in their letter the airbags "possibly causing injury or death". they obviously don't care. I just want my airbags replaced.

- Mechanicsburg, PA, USA

problem #112

Feb 092016

GLK350

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 17V017000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of columbus (7470 veterans pkwy, columbus, ga 31909, (706)-256-6100) and the manufacturer were contacted and confirmed that the parts were not available for the recall remedy. The contact had not experienced a failure. Parts distribution disconnect.

- Columbus, GA, USA

Read the next 20 complaints »

Not what you are looking for?