This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Mercedes-Benz glk350W2. The contact took the vehicle to an independent mechanic to have the wheels serviced. The contact was informed that the lug nuts were defective and a special wrench was needed to break off the lug nuts. The contact spoke with Mercedes-Benz of arcadia (101 N santa anita ave, arcadia, ca 91006, 626-701-8904) and was informed that the lug nuts were not defective. The dealer offered the contact to purchase a special wrench and bolts. The manufacturer was not notified of the failure. The vehicle had not been repaired. The failure mileage was 20,000.
- Glendale, CA, USA
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- Glendale, CA, USA