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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
72,867 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Mercedes-Benz ML320 steering problems

steering problem

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2001 Mercedes-Benz ML320 Owner Comments

problem #9

Jul 292016

ML320

  • 130,000 miles

A D V E R T I S E M E N T S

While driving at 40 mph unintended brake application causing loss of control. This has happened numerous times under different speeds and condition. It has happened on curves and straight road conditions. This has been happening since May 2016 at least 15 to 20 times.

- Bethesda, MD, USA

problem #8

Jul 312013

ML320 6-cyl

  • 125,000 miles
I was driving approximately 25 mph getting onto the highway when all of a sudden my brakes seemed to lock up. My vehicle jerked violently and I heard this awful grinding noise. I was narrowly missed by the vehicle behind me as the jerk slammed my vehicle to a halt and turned my wheels causing my steering wheel to jerk as well. I was able to pull off to the side of the road and sat there for a while and once again tried to proceed ahead and almost immediately the same incident happened. I called a tow truck and had the vehicle towed to a Mercedes dealer who kept the vehicle for three days and could not recreate the issue however they stated that the yaw sensor came up as faulty during the diagnostic. I went to pick up the vehicle and as the tech drove it up it again started jerking. $1000 later the yaw sensor has been replaced but I feel like this issue is definitely a safety hazard. I am just thankful that my 18 month old son wasn't in the car with me at the time as had he been and someone hit us from behind because of the abrupt stop, he surely would have been injured. This needs to be looked into immediately and recalled as it is a safety issue. I believe that Mercedes should deem this a recall, fixing the issue for those out there who have not yet experienced it and reimbursing those of us who have had to spend $1000 replacing what is supposed to be a system put in place for safety.

- Atlanta, GA, USA

problem #7

Dec 112002

ML320

  • 35,000 miles
The contact owns a 2001 Mercedes Benz ML320. The contact stated that the power steering hose clamp was replaced in 2005 due to an unusual noise being emitted from the steering wheel. Most recently while driving 45 mph and attempting a turn, a loud noise emitted from the steering wheel. The failure occurred whenever the contact completed a turn. The vehicle was taken to an authorized dealer and repaired under NHTSA campaign id number 03V121000 (steering:hydraulic power assist:hose, piping, and connections). The vehicle was also included in NHTSA campaign id number 08V465000 (steering:hydraulic power assist:hose, piping, and connections) however, the dealer advised that there was a charge to first perform a diagnostic before having the recall repairs performed. The failure was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 35,000.

- Kendall Park , NJ, USA

problem #6

Aug 032009

ML320

  • 76,000 miles

A D V E R T I S E M E N T S

The contact owns a 2001 Mercedes ML320. While traveling at 65mph, the vehicle suddenly veered to the right lane. She attempted to steer the vehicle back into her lane but lost control of the vehicle. She pressed on the break pedal but they fell straight to the floor. She grabbed the steering wheel again with more force. She steered the vehicle back to the left and off the road into a patch of grass. The vehicle finally came to a stop. She had the vehicle towed to a repair shop. The mechanic could not locate the failure. The vehicle was taken to a dealership in which they ran diagnostic testing. The technician stated that the failure occured from a stop lamp switch. They replaced the part but that did not repair the failure. While driving on another occassion she lost control of the vehicle and brake failure. She veered onto other lanes. She had the vehicle towed to her home this time and attempted contacting the dealership. The vehicle is currently parked outside of her homeun repaired. The current and failure mileage was 76,000.

- Baltimore, MD, USA

problem #5

May 112009

ML320

  • 111,000 miles
The contact owns a 2001 Mercedes Benz ML320. While exiting a parking lot, the vehicle began to shake violently and the esp warning light illuminated on the instrument panel. The vehicle has not been inspected to determine the cause of the failure. The VIN was unknown. The failure and current mileages were 111,000.

- Pensacola, FL, USA

problem #4

Jan 192009

ML320

  • 50,804 miles
The contact owns a 2001 Mercedes Benz ML320. The contact received a recall notice for NHTSA campaign id number 03V121000 (steering:hydraulic power assist:hose, piping, and connections). While attempting to leave a parking lot, she could not place the vehicle into gear. The vehicle was towed to the dealer at the cost of $150. The dealer stated that the power steering pump, hydraulics, ring, and drive belt needed to be replaced at the cost of $1,320. The manufacturer stated that the recall defect caused the failure and the contact should be reimbursed for the amount they paid. She was informed that there would not be any reimbursement because the dealer will only install a new hose clamp on the power steering hose, which would lead to the power steering cooler. The power steering cooling hose will be inspected and replaced as needed. The dealer will not pay for damages to the power steering pump. The failure mileage was 50,804.

- St Augustine, FL, USA

problem #3

Nov 162007

ML320

  • 68,000 miles

A D V E R T I S E M E N T S

The contact owns a 2001 Mercedes Benz ML320. While driving approximately 60 mph, the steering failed and the contact lost control of the vehicle. He crashed into a tree and the vehicle was completely destroyed. The air bags deployed and the chemicals caused severe burns on his right arm. He has supporting documents. After the crash, the contact received a recall notice for NHTSA campaign id number 08V465000 (steering:hydraulic power assist:hose, piping, and connections), which explicitly referenced the failure that he experienced. He called the manufacturer and is currently waiting for a response. The failure and current mileages were 68,000.

- Fairview, PA, USA

problem #2

Jan 012003

ML320

  • 60,000 miles
The contact owns a 2001 Mercedes Benz ML350. The steering wheel was repaired in 2003 according to NHTSA campaign id number 08V465000 (steering: Hydraulic power assist: Hose, piping, and connections); however, the steering was never corrected properly. The steering makes a loud noise when the steering wheel is turned. The contact recently received a second recall notice and she will take the vehicle to the dealer. The failure mileage was 60,000 and current mileage was 90,642.

- Woodland , TX, USA

problem #1

Jan 132003

ML320 6-cyl

  • miles
The vehicle experienced sudden acceleration. The consumer tried to stop the vehicle and the brakes did not work. The consumer shifted and the SUV stopped. The steering wheel failed to turn, and the dealer stated a gasket had to be replaced, and the sudden acceleration and the steering problem were not related. Scc

- Dublin, OH, USA

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