This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Mercedes Benz ML320. The contact stated that while driving 70 mph, a loud noise heard as the sun roof exploded into thousands of glass shards. The driver and passenger both sustained lacerations from the broken glass. A dealer was notified and advised the contact to go to a salvage yard for parts to repair the vehicle himself. The manufacturer was notified but offered no assistance. The vehicle was not repaired. The failure and current mileage was 90,000....updated 06-19-13 updated 06/26/2013
- Sarasota, FL, USA
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- Sarasota, FL, USA