Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Mercedes-Benz ML350 seat belts / air bags problems

seat belts / air bags problem

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2007 Mercedes-Benz ML350 Owner Comments

problem #1

Nov 012013


  • miles


Too all there has not been an accident my compliant is I bought the above mentioned vehicle from the richmond va carmax and has been back several times and even spoke with the store manager [xxx] and the region manager whom was very nasty to be about the problem with this vehicle and to have me keep coming back over 5 times in just two months and still have not fixed the problem. I recently saw the special that 60 minutes had about your fraudulent activities from your. I now understand why I have a vehicle that is not performing for the money I spent. I called on several occasion and spoke with the region manager his name escapes me but I believe it's [xxx] or something pretty close. I called in enough time to do the buy back but he insist they would take care of it and then when it was not resolved he then mention it was past the buy back time, yes he pulled a quick one on me and I told him it was bought to his attention before the buy back time but he stated it was the date we were speaking going forward and if he took it back I would lose quite a bit. I'm so unhappy but I truly see why people have put your company on blast. The 60 minute story is exactly what I experienced. The only pleasant experience was with [xxx] my sales person and he knew you guys had gave me a bad deal and his hands were tied. I was actually there when he tired to help me but he later told me his job was on the line. I will be contacting the BBB to see what my options are. I will also plan to have the carfax because the one that was provided I do not believe is accurate.I believe that vehicle has been involved in some type of collision. Another thing that 60 minutes pointed out about your company. I'm waiting on better business to contact thing for sure is that I will never buy from carmax again. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Prince George, VA, USA

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