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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
24,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Mercedes-Benz SLK350 miscellaneous problems

miscellaneous problem

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2012 Mercedes-Benz SLK350 Owner Comments

problem #2

Sep 042014


  • 20,000 miles


The contact owns a 2012 Mercedes Benz Slk350. The contact stated that the vehicle had a bad odor. The vehicle was treated (cleaned, vaporized, filters were changed, interior was ionized) by the dealer; however, the odor recurred continuously. The failure mileage was approximately 20,000.

- Wilmington, DE, USA

problem #1

May 012014


  • 28,000 miles
Moved from san francisco to palm springs, upon being in the desert with increased temperatures, my car started emitting strong fumes that smell like burning crayons, thought it was coming from exhaust because it was burning my eyes and causing headaches. Took into dealer at palm springs Mercedes, and they informed me that they have had this problem before due to the wax that is in the body of car to protect from corrosion. They stated that when the wax heats up it melts and causes this odor. They removed the wax from the interior of doors, but this did no resolve the issue. They have documented that the odor is still there, but refuse to work on the car anymore. I want them to buy out the lease but they are refusing. The Mercedes dealer told me to get a lawyer. He informed me that this has happenend several times before, but mbusa is refusing to take responsibility for it. I can't drive the car without getting headaches and burning eyes. What can I do about this. Please help. I did not pay for a car that you can't drive without these problems. I am also concered about the chemicals that are burning and if these fumes are toxic or damaging to the health. I cant find the name of the wax to look up the msds.

- Cathedral City, CA, USA

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