Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
32,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Cougar seat belts / air bags problems

seat belts / air bags problem

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2002 Mercury Cougar Owner Comments

problem #3

Sep 012007

Cougar 6-cyl

  • Automatic transmission
  • 86,000 miles


The contact owns a 2002 Mercury Cougar. While driving 30 mph, the front passenger side crashed into a parked vehicle. The air bags failed to deploy. The road conditions were normal. The vehicle was destroyed and towed. A police report was filed. The driver was transported via ambulance to the emergency room. She was not wearing a seat belt and sustained a head injury and received stitches to her lip. The current and failure mileages were 86,000. *updated 12/12/2007 the consumer wants to know was there a malfunction with the air bags? updated 12/12/07

- Parma , OH, USA

problem #2

Jun 252003

(reported on)


  • miles
While driving at 40 mph a vehicle ahead slammed on the brakes and consumer hit the brakes and the vehicle jumped and accelerated which caused consumer's vehicle to hit the vehicle ahead. During this, the driver seat belt did not restrain, and the air bags did not deploy.

- Thomasville, NC, USA

problem #1

Sep 222002


  • 12,000 miles
During a frontal collision a air bags faile dto deploy, resulting in driver sustaining injuries. Ph...

- Canoga Park, CA, USA

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