NHTSA — Steering: Hydraulic Power Assist System Problems

10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Mercury Grand Marquis steering problems

steering problem

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2000 Mercury Grand Marquis Owner Comments

problem #2

Aug 112002

Grand Marquis

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Consumer lost control at 35 mph on a gravel road, vehicle hit a tree, then bursted into flames. Consumer suffered minor head injuries, vehicle was totalled. Cause of fire unknown at this time. While driving the consumer had met another driver going South in the middle and tried to miss the other vehicle and lost control. The consumer ran into the woods and hit two small trees and the vehicle then caught fire, which started under the wheel of the drivers side. The consumer went into the windshield and injured her forehead/head and neck.

- Hodge, LA, USA

problem #1

Jun 212001

Grand Marquis

  • Automatic transmission
  • miles
While driving 65 mph started to change lanes, and noticed another vehicle in same lane, and swerved back to the right. As soon as she turned wheel to right she lost control of vehicle, it went across 2 lanes of traffic to left, and hit a tractor trailer head-on. Airbags did deploy. Consumer and passenger sustained minor injuries. Consumer stated it felt like vehicle was on ice. Prior to this, when driving over a bump, vehicle was hard to control. Insurance will send an investigator, vehicle was totalled. Consumer stated that the amount of movement she made to return to the other lane was not extreme, however the front of the vehicle spun to the right causing her to strike the side of a flatbed tractor trailer.

- Smyrna, GA, USA

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