Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
20,724 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Mercury Grand Marquis body / paint problems

body / paint problem

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2001 Mercury Grand Marquis Owner Comments

problem #2

Sep 182005

Grand Marquis

  • Automatic transmission
  • 19,400 miles

A D V E R T I S E M E N T S

The contact stated that the right passenger door on 2001 Mercury marquis will not stay open long enough to get in and out of the car, it flopped back and forward. She had it at dealer for service in 5-04, and they adjusted it. On 9-18-05 the door came back, and hit the contact in the shoulder. Her shoulder was black and blue, and she could hardly move her arm up and down for three days. On 9-25-05 the dealer told her that it was the design of the car, and there was nothing they could do about it. Also, she talked to the manufacturer, and they told her the same thing.

- Thurmont, MD, USA

problem #1

Sep 212002

Grand Marquis 8-cyl

  • Automatic transmission
  • 22,047 miles
Consumer stated there was a rattling noise coming from the engine when cold, dealer informed consumer the timing gear needed to be replaced, also the dashboard vibrated, however dealer stated nothing was wrong, the trim panel was loose on the door, the left front door closed too hard, the vehicle would lean to the left and there was a noise coming from the front of the vehicle when turning a corner, dealer replaced the front frame supports, the instrument cluster was scratched, the steering column trim was replaced, the radio had a poor reception, there was a pulsation coming from the brakes, however the dealer could not duplicate the problem.

- Waverly, NY, USA

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