Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,214 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Grand Marquis suspension problems

suspension problem

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2002 Mercury Grand Marquis Owner Comments

problem #2

Apr 012004

(reported on)

Grand Marquis

  • 14,427 miles


While driving at 30 mph consumer heard a noise in the front of the vehicle. It was a whispering air sound.

- Seymour, TN, USA

problem #1

Nov 112001

Grand Marquis

  • miles
Vehicle didn't have sway bar. When consumer called Ford they stated all 2002 model vehicles should have sway bars. Consumer was in accident. Contacted dealer, and dealer stated some vehicles do, and some vehicles don't have sway bars. Please add VIN#.

- Quinunk, PA, USA

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