Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

9.0

really awful
Typical Repair Cost:
$300.00
Average Mileage:
117,000 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. not sure (1 reports)
  2. replace window motor/regulator or both (1 reports)
2003 Mercury Grand Marquis windows / windshield problems

windows / windshield problem

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2003 Mercury Grand Marquis Owner Comments

problem #2

Sep 192015

Grand Marquis LS/LSE 8-4.6L-Fi

  • Automatic transmission
  • 125,000 miles

A D V E R T I S E M E N T S

HAVING TROUBLE WITH THE ELECTRIC WINDOWS. THEY GO DOWN SOME TIMES. BACK WINDOW POPPED THE OTHER DAY THEN WINDOW WENT DOWN AND CAN'T GET IT BACK UP

- , Fairhope, AL, USA

problem #1

May 112015

Grand Marquis GS 4,2

  • Automatic transmission
  • 109,000 miles

My 2003 Mercury Grand Marquis GS has been in my family since it was bought new on the showroom floor in April 2003. It has been "babied" with all significant work being done by Ford/Lincoln-Mercury dealerships and oil changes handled by reliable vendors such as Goodyear service centers. The car has never been abused -- no towing of trailers, no hard driving, no driving above 80 mph, no fender-benders.

The current failure of the driver-side window (just now reported in May 2015) marks the THIRD time that this problem has happened in a car that is 12 years old and today has only 109,000 miles on it. Previous two repair jobs were done by certified Ford Motor Co. technicians -- first time it was the regulator, the second time it was the motor.

For those with the skills and tools at home, here's a link to a great video on how to make these repairs:

https://www.youtube.com/watch?v=o3QvtJIMY48

Given that the Grand Marquis is regarded as the "Baby Lincoln," the driver-side power window should be performing much better than this.

Worth noting: The window motors in the three other doors failed, too, and had to be replaced. So far, each has been replaced only once.

- , Orlando, FL, USA

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