The contact owns a 2005 Mercury Grand Marquis. The contact stated while driving 30 MPH, the headlights became inoperable, without warning. The contact pulled over on the side of the road, after turning off and turning on the headlight switch, the headlights illuminated. The vehicle was taken to the dealer and the dealer stated that the lighting control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the VIN was not included on NHTSA Campaign Number: 15V861000 (Exterior Lighting). The failure mileage was 156,000.

- Skokie, IL, USA

My windshield wipers started coming on and off by themselves in my 2005 grand Marquis. They also started spraying all of the windshield wipers fluid out. The lights also flicker on and off by themselves. The wipers then stopped working all together. I took it to a Ford dealership where they could not locate the problem.

- Tallahassee, FL, USA

The contact owns a 2005 Mercury Grand Marquis. The contact stated that while driving, the front headlights intermittently failed. The contact stated that he replaced the headlight bulbs, but the failure recurred. No warning light was illuminated. The contact referenced NHTSA Campaign Number: 15V861000 (Exterior Lighting). The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 227,000.

- Macon, GA, USA

The contact owns a 2005 Mercury Grand Marquis. The contact stated that while driving at undisclosed speeds, the headlights would intermittently turn off and back on. The contact stated that while driving over bumps in the roadway or depressing the accelerator pedal, the headlights would become inoperable. The vehicle was taken to an independent mechanic and diagnosed with an intermittent electrical short in the headlight module. The contact was notified of NHTSA Campaign Number: 15V861000 (Exterior Lighting) however, the VIN was not included. The dealer and manufacturer were made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 140,000.

- Mesa, AZ, USA

The headlights have failed due to defective light control module. This failure is noted as Ford recall # 15S39, dated April 14,2017. Ford customer service rep says vehicle not included but did not provide information about recall #. cannot drive car at night, except to pull lever for bright light toward me (driver).

- Covington, LA, USA

I was out driving at around 9:30 pm and my headlights just went out, after I got home I looked for lighting issues with the car and discovered a recall. The next morning I contacted autonation Ford in memphis tn, where I reside and scheduled an appointment to take care of the recall. I took it in on 8/11/20, where they did a lcm bypass that was told to me by the service advisor garvin. I picked the car up on 8/15/20 and the lights were working when I left the autonation but after I got home 30 minutes later I went to drop off some mail at the mail drop and the lights went back out. I call autonation service department and spoke with service manager thomas and explained the problem to him and my situation and was told to bring it back in when I could. I took it back on my first off day that they were open. I was then told that they would look at the work they did and if it were still in place anything extra would cost me out of pocket. I don't feel as if I should have to pay for an issue that wasn't properly repaired. As of today October 3,2020 I still have no headlights. I have replaced the multifunction switch, replaced the bulbs and I still have no headlights.

- Memphis, TN, USA

2005 Ford Grand Marquis. Consumer writes in regards to lighting control module safety recall. The consumer stated the experience at the dealership was unfavorable. The vehicle was not repaired.

- The Woodlands, TX, USA

Lights going on and off I read recall on the lightning control module for my 2005 Mercury marquis. This happens in motion on interstate. Safety hazard could cause me to wreck

- Ripley, WV, USA

I purchased a 05 Mercury Grand Marquis and had issues with the headlights going out while driving at night. I seen that there was a recall on this issue for my vehicle but when I called the Ford dealer they said my car wasn't registered for a recall. They said I would have to pay $135 for a diagnostic test and leave my car for 24 hours. No one was able to inform me why my specific vehicle was excluded from the recall. If I'm telling them that I'm having a problem that they clearly know about why are they charging me to fix it?

- Jonesboro, GA, USA

The contact owns a 2005 Mercury Grand Marquis. The contact stated that the headlights failed to operate without warning while driving 35 mph. The contact had to hold the high beam switch on in order to drive at night. The vehicle was taken to hassett Ford-Lincoln (3530 sunrise hwy, wantagh, NY 11793, (516) 785-7800), but was not diagnosed or repaired. The failure recurred. The contact referenced NHTSA campaign number: 15V861000 (exterior lighting). The manufacturer was made aware of the failure and informed the contact that she needed to reschedule the diagnostic appointment. The failure mileage was approximately 104,000.

- Seaford, NY, USA

Headlight module went out 12-10-2016, brought car to spring hill Ford (dealer) dundee il. Car was under new recall but the dealer did not have the newly designed part yet so they put in the same defective part and told me they would call me when the new parts become available. They never did despite months of me calling them. Now the old design part is acting up again but in 2016 the dealer reported my car as having the recall fixed, which was untrue. My car should never have had been marked down as having the recall fixed. I still have the same old defective part in my car. Ford should redo their paperwork and have this recall properly marked as not fixed. I spoke to Ford 800-392-3673 this morning and the foreigner on the phone just wasn't getting it.

- Belvidere, Il, IL, USA

Came out it was dark I just started the car up and I had no headlights are my friends follow me to my house without lights

- Las Vegas, NV, USA

The contact owns a 2005 Mercury Grand Marquis. While operating the vehicle, the low and high beam headlights would not operate. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The local dealer and manufacturer were not notified of the failure. The failure mileage was 100,000.

- North Little Rock, AR, USA

The contact owns a 2005 Mercury Grand Marquis. The contact received notification of NHTSA campaign number: 15V861000 (exterior lighting). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Herrin gear Toyota (6100 interstate 55 North frontage rd, jackson, ms 39211, (601) 882-0351) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pearl, MS, USA

The contact owns a 2005 Mercury Grand Marquis. While driving approximately 60 mph, the exterior lighting, dome light, and all other lighting turned off without warning. The vehicle was taken to inver grove Ford Lincoln (800-730-1765, located at 4725 S robert trail, inver grove heights, mn 55077) to be diagnosed, but the technician was unable to schedule an appointment right away. The vehicle was taken to an independent mechanic who changed all the fuses, but the failure recurred. The contact called hastings automotive at 651-437-4030 (located at 3625 vermillion St, hastings, mn 55033) and scheduled an appointment. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

- Cottage Grove, MN, USA

Replaced the lcm in October 2014 per recall. Replacement lcm has failed also. Dpatrick Ford, evansville Indiana wants to charge $700 to install a bypass wiring part. Headlights fail to come on or stay on. Hold high beam flash to see at night.

- Evansville, IN, USA

The lighting control module (lcm) of my son's 2005 Mercury Grand Marquis malfunctioned while he was driving home at night causing his interior, headlights, and other controls to shut off causing a dangerous situation on an open highway. After checking with several dealers, apparently his Mercury is one of the few of the 313,000 recalled vehicles that do not qualify for recall repair of the lighting control module (lcm). Frankly, due to the safety concerns and near disaster of the failure of his headlights Ford Motor Company and / or NHTSA needs to expand the number of Ford / Mercury vehicles that should come under this recall (15S39) this is necessary because his loss of headlights could have led to a crash. Right now, the dealers are asking for $125 service fee just to diagnose and anywhere from $480 to $600 for parts and labor. I feel that because of the similar nature of the failure of the lcm that the recall should be expanding to cover his VIN and the lcm be replaced free of charge.

- Mount Pulaski, IL, USA

The lighting control module is defective. We have no headlights. The dealer replaced a general electric module, part #5W7Z13C788ac in 2014 when we brought the car to NJ from NY after my husband's father passed away. They were supposed to replace the lighting control module but said it was a "similar part". the headlights flickered at that time. Now, the headlights are completely out and our mechanic said its covered under recall 15S39. Winner Ford said our vehicle is not covered under 15S39 recall. Ford said our vehicle is not covered under the recall 15S39 but we should pay for the replacement of the lighting control module and keep the receipts. This is a safety issue that should be covered under the recall and winner Ford and Ford manufacturers are refusing despite the defective vehicle. We drove 60 miles without headlights! the vehicle only has 75,000 miles and should not be without headlights. We shouldn't have to pay $1,500 to replace a lighting control module that is part of a recall both in 2014 and in 2017. Can someone please investigate and advise us. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Westville, NJ, USA

Takata recall: My lights go off while driving down the road.

- Vicksburg, MS, USA

The contact owns a 2005 Mercury Grand Marquis. The contact stated that the interior lighting, headlights, tail lights, and tag lights all failed to work. The vehicle was taken to mullinax Ford of mobile (7311 airport blvd, mobile, al 36608) and a relay jumper was performed on the lights; however, the failure continued. The manufacturer was contacted and stated that the vehicle was not included in NHTSA campaign number: 15V861000 (exterior lighting). The vehicle was not diagnosed or repaired. The failure mileage was 95,000.

- Mobile, AL, USA